Is it legitimate to both ask and answer question in GMB
-
I've got a list of FAQ's that my manager would like to see in GMB. Is is ok to simply ask the question and answer them? I thought I'd be able to add them, rather like a photo, but realised, being Google, it's not that straight forward.
-
Yes, it is legitimate to both ask and answer questions in Google My Business (GMB) listings. GMB is designed to provide accurate and helpful information to potential customers, and the Q&A feature is a part of that. Here's how it works:
Asking Questions: Anyone, including business owners, customers, or visitors, can ask questions about a business in its GMB listing. This is a valuable way for potential customers to get information directly from the business or from others who have experience with it.
Answering Questions: Similarly, anyone can answer questions posed in a GMB listing. Business owners and employees are encouraged to provide t shirt manufacturer accurate and helpful responses to ensure that potential customers receive reliable information.
However, it's essential to keep a few best practices in mind:
Provide accurate and relevant information.
Be polite and professional in your responses.
Avoid using fake accounts or spammy tactics to manipulate the Q&A section.
Monitor and manage your GMB listing regularly to ensure that questions and answers remain accurate and up-to-date.
By actively participating in the Q&A section of your GMB listing, you can help potential customers find the information. -
Yes, it is legitimate to both ask and answer questions on Google My Business (GMB). The Questions and Answers feature on GMB allows businesses and customers to interact and share relevant information about the business. As a business owner or representative, it can be beneficial to both ask and answer questions on your GMB listing to provide accurate and helpful information to potential customers. Answering questions promptly and professionally can help build trust and improve the overall customer experience. However, it's important to note that anyone can ask and answer questions on GMB, so it's important to monitor and verify the information shared to ensure its accuracy.
-
It is legitimate to both ask and answer questions on Google My Business (GMB) listings. Users, including business owners, can ask questions to seek information about a business, and anyone t shirt manufacturer can answer these questions. It's important to provide accurate and professional responses, respect privacy, avoid spam, and monitor and respond to questions on GMB listings to maintain a positive online presence.
-
Yes, it is legitimate to both ask and answer questions on Google My Business (GMB) listings. In fact, this can be a helpful practice for businesses and users alike. Asking questions and providing answers can enhance the information available about a business, its products or services, and its operations. It allows potential customers to gather more details and insights, potentially leading to better-informed decisions. However, it's important to ensure that the information shared is accurate and relevant to maintain the credibility of the GMB listing. ( Canada PR)( are you legally entitled to work in Canada)
-
It is legitimate to both ask and answer questions on Google My Business (GMB) listings. Users, including business owners, can ask questions to seek information about a business, and anyone can answer these questions. It's important to provide accurate and professional responses, respect privacy, avoid spam, and monitor and respond to questions on GMB listings to maintain a positive online presence.
-
Yes, it is legitimate to both ask and answer questions in Google My Business (GMB) listings. GMB is designed to provide accurate and helpful information to potential customers, and the Q&A feature is a part of that. Here's how it works:
-
Asking Questions: Anyone, including business owners, customers, or visitors, can ask questions about a business in its GMB listing. This is a valuable way for potential customers to get information directly from the business or from others who have experience with it.
-
Answering Questions: Similarly, anyone can answer questions posed in a GMB listing. Business owners and employees are encouraged to provide accurate and helpful responses to ensure that potential customers receive reliable information.
However, it's essential to keep a few best practices in mind:
- Provide accurate and relevant information.
- Be polite and professional in your responses.
- Avoid using fake accounts or spammy tactics to manipulate the Q&A section.
- Monitor and manage your GMB listing regularly to ensure that questions and answers remain accurate and up-to-date.
By actively participating in the Q&A section of your GMB listing, you can help potential customers find the information they need and build trust in your business.
-
-
Yes, Google will accept a Q&A entry that is both asked and answered by the profile owner. This can be valuable for frequently asked questions or to provide updates for business listings that cannot make posts, like hotels.
According to Google, these are their guidelines for answering Q&As: "Questions and answers are most valuable when they are honest and unbiased. Don’t offer or accept money, products, or services to write questions or answers for a business or to write negative questions or answers about a competitor. If you're a business owner, don't set up stations or kiosks at your place of business just to ask for Q&A written about your place of business. In addition, upvote Q&A in an unbiased manner, rather than a promotional one."
-
Hi there,
I have seen people using this strategy and it is working so far.
Ross
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using PO Box/Virtual Address for local citations, but not GMB?
Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon
Local Listings | | custardextract0 -
optimized GMB
Hi Community, I have optimized GMB like adding keyword-rich content, asking customers to review and putting up more products. But how I can outrank others on Google Map. TBH, I think my listing is more complete and relevant than others but mine just doesn't display when searching for those terms. Please help! Thank you very much!
Local Listings | | Insightful_Media0 -
Way to see clicks on GMB Products
Hey! I just added products to my Google My Business page. The company I work for does experiential entertainment so you cant actually buy the products but you can buy tickets to them on the website so I added them as a product with a Learn More button. Is there a way for me to see how many people clicked "Learn More"??
Local Listings | | danieldaher0 -
Unlinking Google Local Listing from your GMB Account with other locations you have
I have listings that I need disconnected from my main Google My Business account. I can close, or remove which is similar as closing, but the goal is not to close the listings, just to remove the association to my google account, and im not transferring the listing as well. Anyone know how to accomplish this? Goal is to clean up old listings that are exist but I dont manage Thanks for all the help
Local Listings | | vmialik0 -
Google My Business answers not appearing
We've been trying to use the GMB Q&A feature as a lot of customers seem to be engaging with the listing/asking relevant questions. However, sometimes we answer a question directly from the business listing account but it does not appear (no error message is shown when posting either). When we go to re-post the answer, the text is sometimes still visible in the answer box field. Any ideas what might be causing the issue?
Local Listings | | Wagada1 -
GMB issues for international train company
Hi There I work for an international train company which operates in multiple locations across several European countries.
Local Listings | | coolhandluc
I have been asked to claim our Google my business profiles for each location so we can manage reviews, images etc.. The problem i have is that our physical location (ticket desk, check in area etc..) in each country is in a train station (obviously). We share the same address and postcode with the train stations ( i have personally phone them to make sure that was the case) My question is, can i claim our business in GMB using the same details as the train stations?
If i can, it is literally impossible for me to verify each profile through the use of coupon as I can't travel to each destination. I heard i could do bulk verification if we own more that 10 properties but I am not quite sure how to do all of it Any help on both these questions would be greatly appreciated0 -
Can you manage multiple department store hours showing up in a GMB knowledge card?
Recently one our clients noticed that their GMB knowledge card is showing multiple opening hour sets for different departments. Is there anyway to directly influence these results? We know schematic markup helps but are there any other options to manage these different department hours? Thanks
Local Listings | | BigChad20 -
GMB Listings: No customer actions data for the last week
The medical clinic listings I manage for a client are showing zero customer actions for the last week (since Oct. 9). Visit your website, request directions, calls -- all dropped to zero. Only the View Photos metric is continuing as normal. The same thing has happened to the "Where customers view your business on Google" and numbers from listings on search and on maps. This has happened across multiple (20+ so far that I've checked) listings. Has anybody else seen this?
Local Listings | | Decagon_Digital0