Unsolved Withdraw money without permission
-
Hello, I was using the free account of your site and now the money has been deducted from my account. This is despite the fact that I did not need this account and had canceled the automatic withdrawal.
What should I do to get my money back? -
@housinosop Reach out to Moz's customer support team directly. You can usually contact them via email, a contact form on their website, or through their customer support hotline. Explain the situation clearly:
-
@housinosop Hi,
Please reach out to our support team at help@moz.com or via our contact form and one of our team will be able to assist you. Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Zero '0' Total Visits
Hi. One of the properties in our account has been reporting zero '0' total visits for the past few weeks. The other properties aren't affected. Is there a reason for this or is this an issue on the Moz side of things. Thanks!Moz Zero Visits.PNG
Reporting & Analytics | | rh-digi0 -
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Unsolved drahmadi
Re: Star snippet not work
Moz Tools | | freakymozzz5
Thank you, I am writing Persian text:
برای داشتن مبل و دکوراسیون خانه سایت دکورانیک پیشنهاد می شود.
داشتن اسپاتیفای خرید اسپاتیفای مناسب است.
آیین نامه
قالیشویی اصل سایت اصلی قالیشویی های برتر تهران
سایت اصلی تالار عروسی سایت مناسب تالارهای تهران و سالن عقد
سایت آموزشی انگلیسی آموزش هایی مربوط به یادگیری زبان0 -
Unsolved how can i get up my da?
0 -
Refund my money - please !!!
my account is automatically paid from your side, I don't want to upgrade to the pro version, hope to refund me $ 179, this money is very important to me, hope you help me, have sent a support request to my email address help@moz.com but I have yet to receive a reply
Product Support | | hoangnguyen2490 -
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Hi, As the title states, I forgot to cancel our subscription before the trial expired and was charged USD 159.00. The product isn't a good fit for us at the moment. Will look at in the future again. Thanks J
Product Support | | jandigitalstudios_seo0 -
Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Our client changed their domain name. Can we replace it without the new domain without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Product Support | | ThomasCenterInc1