Unsolved Withdraw money without permission
-
Hello, I was using the free account of your site and now the money has been deducted from my account. This is despite the fact that I did not need this account and had canceled the automatic withdrawal.
What should I do to get my money back? -
@housinosop Reach out to Moz's customer support team directly. You can usually contact them via email, a contact form on their website, or through their customer support hotline. Explain the situation clearly:
-
@housinosop Hi,
Please reach out to our support team at help@moz.com or via our contact form and one of our team will be able to assist you. Cheers!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Seeking Advice & Strategies to Boost Rankings and Moz DA/DR
I'm seeking guidance on optimizing the rankings and increasing Moz Domain Authority (DA) and Domain Rating (DR) for my websites, www.fastlanddeals.com and www.fastlandoffer.com, especially in light of the recent Google March 2024 Core Update. What strategies and tactics do you recommend for navigating these changes effectively and enhancing the overall visibility and authority of these domains?
SEO Tactics | | FredericoSeo0 -
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Hi please help me process the refund. The money that was charge is for my mom's heart operation.
How do we process the refund for an account that has never been used. Please please help us.
Product Support | | Dugard-Property0 -
Cancelling without loosing data
Hello, Is it possible to cancel my Moz pro account for a few months without loosing the data and then reopen it a few months from now. Thank you,
Product Support | | seoanalytics0 -
Refund my money - please !!!
my account is automatically paid from your side, I don't want to upgrade to the pro version, hope to refund me $ 179, this money is very important to me, hope you help me, have sent a support request to my email address help@moz.com but I have yet to receive a reply
Product Support | | hoangnguyen2490 -
How to refund my money
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher0 -
I have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
i have been not using MOZ, my log in can give details,and i was charged for plan of 149$.please refund my money.never did used any tool,it s all inactive .
Product Support | | rush70720 -
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
Product Support | | Akufnx0