Unsolved Apple Maps isn't syncing
-
Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?
-
Manually verify the listing on Apple Maps and update directly.
Resubmit changes through Mozlocal to ensure re-syncing.
Contact Mozlocal support if issues persist to troubleshoot further. This can help with improving your local seo. -
@sarahwalsh Good question. I believe that has been done already, but I will double check! Thanks for the suggestion!
-
If Apple Maps isn’t syncing, try these quick fixes:
Check iCloud Settings: Ensure Maps is enabled in iCloud under Settings > [Your Name] > iCloud.
Update iOS: Make sure you have the latest iOS version, as updates can resolve syncing issues.
Check Internet Connection: Syncing requires a stable internet connection, so verify your Wi-Fi or cellular data.
Restart Devices: Restart your iPhone, iPad, or Mac to refresh the system.
Sign Out and Back into iCloud: Sometimes, signing out and back in can re-trigger sync.
Reset Location & Privacy: Go to Settings > General > Reset > Reset Location & Privacy.
If none of these work, contact Apple Support for further assistance. -
@Beth_Shockley said in Apple Maps isn't syncing:
Hi! It sounds frustrating to deal with incorrect hours on such an important platform. While MozLocal reports the listing as synced, it’s possible that the data hasn't fully propagated to Apple Maps yet. Here's what you can try:Check for Manual Edits: Sometimes, listings might be manually edited by Apple users or local guides. Verify if any manual changes were made to the business hours on Apple Maps.
Resubmit Through MozLocal: Go back to your MozLocal dashboard and manually re-sync the data to Apple Maps. You can also update the business hours to ensure everything is correctly entered before resubmitting.
Apple Maps Connect: If MozLocal continues to show syncing issues, consider logging into Apple Maps Connect and manually update the hours there. This can help you regain control over the listing directly.
Wait and Monitor: It might take some time for Apple Maps to reflect the correct information. Monitor it for a few days after re-syncing or manual updates.
For those looking for an easy-to-use app with features like background music and multilingual support, check out YMusic for iOS. It might not solve your Apple Maps issue, but it's great for background entertainment while troubleshooting!>
-
Have you asked the web designers to add Schema-Mark-Up for the address and NAP information?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I sync our local listing in Moz with a Google My Busines listing when there are multiple GMB listings?
We working a healthcare facility that has over 30 listings set up in Google My Business, individual listings for each doctor and other healthcare professionals. We are trying to sync with Google My Business, but continue to receive a message about being unable to validate the listing. We've ensured that the information matches in each listing. Has anyone else experienced this? If so, any advice on how to get it to sync. I've looked through support documents and not found anything that has helped.
Moz Local | | Vivid_Image0 -
Information Not Syncing
Moz is telling me that the website address on our Facebook account is incorrect, however, when I click the link to correct the information, it is already what it should be. Any thoughts on this? Thanks!
Moz Local | | eatatoasis0 -
What's Going On with Moz Social
Why can't I add my social info to the Moz campaign that I'm currently running?
Moz Local | | maxcarnage0 -
Difference between 'City' and 'Province' on Moz Local business listing page
Sorry, I'm stuck on this one. I'm trying to clean up my business address on Moz Local as I have a duplicated version that ranks better than my verified listing (which is Fulham Nannies). I'm wondering if the problem arises from my entry on Moz Local's business listing for which I've entered 'London' in both the 'City' and 'Location' fields.. I'm not entirely sure that's correct, or what I should in fact enter in the 'province' field other than what I've got at the moment, I.e. London. Should I put something like 'South West London' for province and keep the city entry as London? I'd really appreciate any guidance anyone might have, thanks in advance.
Moz Local | | Moira_Walsh0 -
Moz Local Category Research Tool. I can't seem to find the URL?
Did this go away? Or am I blind (very possible). Can someone provide the URL.
Moz Local | | JenKeller2 -
How can I add the county (I'm in the UK) to my Facebook page
I am trying to setup a Moz Local campaign but I am unable to change the county (I am in the UK). In the Moz report, my 'state' is listed as 'Cnwll', but it should be 'Cornwall'. My Google + page has the correct information and is verified. My Facebook page has the correct information, apart from the fact that I can't add add a county. Does anyone have any suggestions on where I could go from here? Thanks.
Moz Local | | Nanuq0 -
Error's while trying to upload listings
Moz Local continues to tell me there are errors with the excel document i'm uploading. So as told I saved it as a .csv and tried to close out and it a notice continues to comes saying " This workbook contains features that will not work or may be removed if you save it in the selected file format. Do you want to continue? " both options don't close the document and I can't close the document without losing the work i've done. What do I do?
Moz Local | | RankPop0