My campaigns were erase Why???
-
I had 4 campaigns set up and running and I had an issue with the credit card in my profile and I updated the information and now all my previous campaign have disappear.
Can somebody help me on this?
-
I am very happy to hear that, Ashfordco! And you are quite welcome. Thanks for the update.
-
Go it! I found my campaigns, Thank you very much for the information.
-
Hi there, I'm sorry to hear that. Good news, though: your campaigns should have been archived when you had the issue with your credit card. If so, you can simply reactivate them. To do this, navigate to http://pro.moz.com/campaigns and click on "Archived Campaigns" in the sub-menu. Then click the button labeled "Activate" next to each campaign in the list. Did that work?
If not, please send an email to help@moz.com to open a new help request ticket. Best of luck! (Christy)
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Where do I find my keywords that have been added to my campaign?
Hello, Where can I manage and download all the keywords I have added to a campaign? Thanks so much! Greg
Product Support | | Awakening-Mind0 -
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Howdy, I'm the record administrator on a Moz Pro record. I have alloted a seat to a consultant who's accomplishing some work for me and they state they can't get to a mission's rankings report? The deal with client's segment shows them as grabbing a chair permit? It's been given and acknowledged by them? Thanks vape juice
Product Support | | RajaGG0 -
How can we download/save campaign data prior to canceling?
Hi there, We've decided to move to another platform for SEO reporting etc. (sorry! it's been fun!). How can we download or otherwise archive our historical data in Moz - in particular, the history of rank tracking? Thanks much,
Product Support | | Propecta
Nate0 -
Can I list my campaigns in alpha order?
My campaigns are listed by date...helpful for some things...but I would like to list them in alphabetical order. Is there any way to do this?
Product Support | | ArtUnlimited0 -
Archived campaigns not in Moz Analytics
Hi team! Working in the awesome new Moz Analytics, I happened to notice that all (but one) of our archived campaigns seem to be missing from Moz Analytics (in the "Manage Your Campaigns" area). Have we jumped the gun and perhaps they're still working their way over in the migration? If so, do they have an estimated arrival date? Any light which can be shed on this is much appreciated. Thanks team!
Product Support | | wh-seo0 -
My Campaigns not Updated since 7/14
I received an updated weekly report via email, but my campaigns on the site are showing no data after 7/14
Product Support | | OMGrealestate0 -
Bring a Campaign Back From the Dead?
Hi SEOMoz, We've deleted a campaign recently that needs to be turned back on. Is there any way to do this? I'd rather not lose the archived rankings and data from the campaign and have to start recording/tracking anew. Thanks
Product Support | | ConfluenceDigital0