503 error on Moz
-
Is any one else getting a 503 error (I'll copy it below) whilst trying to get on Moz, I can get to the home page but going to internal links I get the error, I managed to get onto Q&A via an external link.
I've been having some troubles the last few weeks with logging on etc. Most importantly Is Roger ok ?
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 1257248781
Varnish cache server
-
I don't have a ready answer for that. If you could email us at help@moz.com and let us know what browser you're using, and any type of pattern of being logged out, that would be really helpful. Thanks!
-
I'm still getting these errors its due to Moz thinking I'm not logged in when I am and have to log out manually (typing /logout). When logging in its all fine but this log out issue is a pain in the bum.
Why am I still getting these logged out errors?
-
Yup, you're right. For some reason I was thinking I was hitting a 503 but in reconstructing the error just now it sends me to an Improper Redirect error page. Hopefully now that I've logged out and back in I should be fine. Thanks Keri!
-
Hi! These are actually two separate issues here.
This morning we had a problem where the blog was dead because of data we were trying to pull from an API that was unresponsive. We fixed that section of the code and it should be fine now.
We did have a problem with our cookies that we fixed about two days ago. That was causing people (staff too!) to get logged out all the time. If you manually log out and log back in, you should get the fixed cookie and everything should be OK.
-
I've been occasionally getting 503s here. I'll follow my bookmark to the Q&A but when I click into a question it tells me I'm logged out. I click to Log In but it takes me to the Moz homepage where it shows I'm already logged in. If I then click on the Moz Analytics button, I wind up hitting a 503. I've found if I log out from the dropdown while on the Moz homepage and then Log back in, I can then get to analytics fine after that's happened.
-
Same here, got a 503 when trying to go to Community once I logged in. Had to go to Moz Analytics then directly to Q&A to get to the Q&A.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
Moz keeps logging me out
Why moz keeps logging me out? It's annoying that I have to keep putting my credentials after checking the "remember me" checkbox.
Product Support | | sekamoving0 -
I have a client who wants to have their own Moz login. I want to move them out on to a new plan from the Standard (5 campaigns) plan. Can I do this?
For years I've been managing campaigns in Moz through Moz Pro. This enables up to 5 campaigns. One of my clients wants access to their campaign and are happy to pay for a new Moz Standard account just for them. My question is - can this be done? They would like my company (or more specifically me) to still have admin access to the account. I'm confused as to whether multi-seat is the right way to go? I don't want my client to login to my current Moz Pro account as I have other client's campaigns on it. Can anyone help as to the best approach.
Product Support | | T_Cooper0 -
Is anyone else experiencing a lot of bugs in moz?
It seems like there have been a lot of bugs in moz over the last couple of days - is anyone else experiencing anything similar? Scheduled reports have sections coming through blank, same thing happens when trying to edit the module in the report - it's just blank. Yesterday, trying to use the KW explorer the SERP portion of the tool would not work and the metrics gathering seemed to be endless. Also been receiving various error messages across many different reports
Product Support | | rder0 -
Has the Moz website update affected my data?
Hi Moz, I can see you are currently updating your website and regularly get either the new or old moz format when I log into my account. When I am in my account and Moz is in the new format my account info including keyword ranking & external followed links dramatically change. I am just trying to investigate if it is a moz issue with data or something else? Help would be appreciated. Thanks a lot, Beth
Product Support | | cmuknbb0 -
Is Moz creating a Bunker-Mentality with its Customers?
I’ve been using Moz (and SEOMoz) for almost 3 years. During that time, I’ve found them to be very engaged; however, during the last several months, I’ve found a shift in this philosophy—which is a bit disheartening: SEOMoz used to have a very simple contact-us page that listed an email to the help desk as well as the office. Now, they have the locations of the two Moz offices, with no phone numbers or emails. Moz’s help hub, used to have a form that could be completed when you were having issues. Now, there is only a list of community-managed resources to access. The only way you can find the way to contact their help desk is if something breaks & the website gives you an email help@moz.com. However, this email account seems to get overloaded quite often and you will get a “Delivery Response Failed” message because their inbox is full. Does anyone know how to get a hold of Moz directly? I'm having some issues accessing Moz Analytics and really need help from their support team.
Product Support | | TopFloor4 -
Showing 302 redirection error instead of 404
Moz is showing 302 error instead of 404 in the Crawl Diagnostics Summary report. But there is no such page uploaded ever to the site. Please let me know why this is happening. eg: http://www.zco.com/images/2d-game-development.aspx
Product Support | | zco_seo0
