HELP! IE secure page display issue on new live site

[TheDude]

For some reason IE 7, 8, & 9 do not display the following page: https://www.jwsuretybonds.com/protools.htm

All they show is the Norton seal.  It shows properly in all other browsers without issue (including IE 10+), but the earlier versions flash the page for a split second, then hides everything.

Can someone shed some light on this?  This is a new live site we just launched minutes ago and these browsers account for 12% of our overall traffic.

UGH I hate you microsoft!!!

Thanks all

[BlueprintMarketing]

you are also using Apache 2.2 instead of 2.4

http://httpd.apache.org/docs/current/ssl/ssl_howto.html

big pic of  Apache 2.2 decline

http://cl.ly/Vg2n/Image 2014-05-22 at 5.56.01 PM.png

you're not running updated software on your server at all I would start by doing that. Then I would tackle the problems at hand most likely there connected.

I hope this is been of help,

Thomas

qPwWDKY.png

[BlueprintMarketing]

Update WordPress

your host contegix should not have any trouble. Helping you fix this problem long as the company that sold you the SSL.

I see that you are using a older version of WordPress 3.6 that is pretty old considering where at 3.9.1 now

Please update your WordPress installation so that we can rule out bugs that have probably caused issues like this.

Two things you can do to make this easier use a CDN to employ the SSL

Or use couldproxy.sucuri.net

I would look at using a security oriented hosting provider that will be more hands-on for updates.

I run Firehost and simply submitted one ticket in the beginning asking them to update my WordPress plug-ins as well as WordPress itself they have done so without issue to this day.

I found it by far the easiest way to implement SSL Certs is through a content delivery network but you might find it easier to do it another way. I hope this is of help.

Below is an outline of what your site is running I also added a link but I do not know if you are not a member if it will show you what I could see so I pasted it below.

Sincerely, Thomas

http://builtwith.com/?http%3A%2F%2Fwww.jwsuretybonds.com%2Fsurety-bonds%2Fcontract-bonds%2Fconstruction_bond.htm

jwsuretybonds.com/surety-bon...

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[TheDude]

I removed the Norton seal code and now it's displaying properly!!!

Any idea why the Verisign code would break it?

[TheDude]

When I remove Google's re-marketing script, it only displays code from Norton

[](javascript:vrsn_splash())

[TheDude]

Thanks for the response Khem!

I added the meta code, but it didn't make a difference.  

I may have found another piece of the puzzle.  When I do a view source in IE, I get the following:

<iframe name="google_conversion_frame" title="Google conversion frame" width="300" height="13" src="https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1071593243/?random=1400791999038&cv=7&fst=1400791999038&num=1&fmt=1&label=oqsnCI6N-QYQm-78_gM&guid=ON&u_h=1080&u_w=1920&u_ah=1080&u_aw=1920&u_cd=24&u_his=62&u_tz=-240&u_java=true&u_nplug=0&u_nmime=0&frm=0&url=https%3A//www.jwsuretybonds.com/protools.htm" frameborder="0" marginwidth="0" marginheight="0" vspace="0" hspace="0" allowtransparency="true" scrolling="no"><img height="1" width="1" border="0" alt="" src="https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1071593243/?frame=0&random=1400791999038&cv=7&fst=1400791999038&num=1&fmt=1&label=oqsnCI6N-QYQm-78_gM&guid=ON&u_h=1080&u_w=1920&u_ah=1080&u_aw=1920&u_cd=24&u_his=62&u_tz=-240&u_java=true&u_nplug=0&u_nmime=0&frm=0&url=https%3A//www.jwsuretybonds.com/protools.htm" /></iframe>
[](javascript:vrsn_splash())

[Khem_Raj7]

First off you don't need to worry about the IE, most of the people have stopped using IE only because these issues. Check the following Browser Statistics and Trends

2014 (April)

Chrome 58.4%

IE  - 9.4%

FF - 25.0%

Sarari - 4.0 %

Though, if you're still concerned about your website IE compatibility, you might need to use some IE hacks as you would be using some attributes or features which IE doesn't support.

I found a solution to a problem wihich is something similar to your issue:

"Modernizr can help, especially if you're using newer things like html5 and css3. Another thing that can help is boilerplate code, I personally like the html5reset.

One particular thing from that is going to help you a lot: if I look at your site in IE it says it goes into Quirks mode, making IE7, 8, and 9 behave... well... quirky Place the following meta tag in your head section to improve things for IE:

<metahttp-equiv="x-ua-compatible"content="ie=edge,chrome=1"></metahttp-equiv="x-ua-compatible"content="ie=edge,chrome=1">

You can see what "Browser Mode" and "Document Mode" IE is running in by bringing up the developer toolbar (F12), you can tweak it temporarily for your browsing session to see what happens if document mode is "IE9 standards"."