I have a draft campaign that isn't going active no matter how many times I "finish." Please help..
-
How do I get my campaign to go active? I am currently using the 30-day free trial.
-
Hi there!
Sam from Moz's Help Team here! Could you please pop an email over to us at help@moz.com so we can take a look for you? Thank you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
"Our crawler was not able to access the robots.txt file on your site."
Hi Mozzers! I've received an error message saying the site can't be crawled because Moz is unable to access the robots.txt. I've spoken to the webmaster and he can't understand why the robot.txt can't be accessed as this seems to be fine: https://k3syspro.com/robots.txt and Google isn't flagging anything up to us. Does anyone know why this may be? Thanks, Matthew
Product Support | | K3Syspro0 -
How can I find details when Campaign was created and by Whom in my account?
I have 5 seats in account, How can I find out who created or modified campaign?
Product Support | | ITWEBTEAM0 -
Can I move analytics campaigns from one Moz Pro account to another?
Hello all, hoping someone can help - couldn't find anything on this subject in the Q&A already... I'd like to associate some existing Moz analytics campaigns with a different Moz Pro account, is this possible? I know I could just start a new analytics campaign in the different pro account, but I don't want to lose all of the data Roger has already collected on the site; I feel it would be a tragedy after all his hard work, and it wouldn't be convenient for me. Hoping someone can help!
Product Support | | sbridle0 -
Moz Campaign Not Updates
For some reason my Campaign hasn't run this week. It was supposed to run on Sunday, and it is now Tuesday. Just wondering if someone from support can take a look. Thanks.
Product Support | | TheWebMastercom1 -
Unable to Access my Unfinished Campaign
Hello all, I tried to create a campaign for one of my clients but something happened and I had to stop somewhere in the middle. I tried to recreate it but it shows me the following message: “Oops, you already have a campaign named Willoby's Furniture. Please select a unique name for this campaign”. My problem is that I can’t access or see the unfinished campaign. A solution would be to create a new campaign and give it a different name. However, I would prefer to use this space for another client. Any suggestions? Many thanks, Elsa
Product Support | | OptimiseWeb0 -
How do I make sure my account doesn't auto-renew
Our account is up for renewal in 10 days, but I want to switch off the auto-renewal. How do I do this? I've tried to resolve the issues we're having with support but am getting nowhere. Was promised an update on Friday but no-one got back to me. These issues have been going on for months. Fed up of paying for something we're no longer getting. I've been recommending Moz for years, but things really seem to have slipped lately. Sorry to air this publicly but my frustration, waiting for replies and not getting what we're paying for are spilling over. A very unhappy paying customer.
Product Support | | davecol0 -
"We are collecting your traffic data now!" message displayed for many days
I am getting this message: "We are collecting your traffic data now! You should see your traffic metrics here within the next 24 to 48 hours." for more then 3 days now and I'm starting to worry... Is this showing only to me or is a delay on all MOZ accounts?
Product Support | | SorinaDascalu0 -
My Campaigns not Updated since 7/14
I received an updated weekly report via email, but my campaigns on the site are showing no data after 7/14
Product Support | | OMGrealestate0