Google places: 7 weeks and still not verified. Reasons?
-
I've created Google Places entries for the business' 25 locations in 8 countries. It's been 7 weeks and Google hasn't validated my bulk upload yet.
Which of the following would you say might do the trick?
-
URL: I have pointed to http://site.com/country/city for every location. Should I point to http://site?
-
I've created categories in English, but being this about local I guess I should do it in the local language of each country...
-
Should I cancel the bulk upload and do one country per country? My list of countries include Latin America, Europe, Africa and Asia so I don't know if manual verification is done by google centrally and that might be a problem.
Otherwise the entries are (IMHO) well written, detailed and all. But I'm kind of desperate now because it's 7 weeks already...
thanks for you help
-
-
In the past, I too have had this issue.
I've found repeatedly that the quickest way to get verified is to get the Google Places/Local dept. to actually call you and speak to a real live person. This way, you can verify instantly over the phone and not worry about postcard PINs.
Furthermore, I expect you'd be able to actually verify all your business locations during the same call, though it might take a while.
Directions as follow to reach Google:
What you want to do is to verify ownership of your business over the phone. In order to do this, you actually need to call Google. Visit this address to get the process started: http://support.google.com/places/bin/static.py?hl=en&ts=1399021&page=ts.cs
Under "Which verification method did you try" select " I tried PIN verification for a single listing" . At the next prompt, check "The status is NOT needs action". At the verification method prompt, check "Postcard" and then last check "Yes" when asked "Have you waited 15 days".
You will be given a "call us" link and a contact form. Never mind the form and click the call link. You'll enter your name and number and a real live Google rep will call you within a minute. Simply explain to them that your are trying to verify your Local+ or Places page, and ask if you can do it by phone.
You should be all set within two weeks, tops.
-
Hey Javier
It sounds like a standard verification to ensure you are not spamming the index. Probably one you have to wait out unfortunately.
Historically, when I have solved issues with google places uploads the pending message has given me a clue with regards to the problem but in this instance, 'needs verification' seems to mean that it just needs verification from google places staff.
Probably your only option is to upload them individually from different accounts local to the countries in question or wait it out. Sorry buddy, it's just a patience game.
Cheers
Marcus -
Thanks Marcus. All 26 listings are classified as "Needs Action" and all are flagged as "Needs ActionUnverified bulk upload. May not appear on Google. ".
Since all of them had the same basic structure in their details, I've tried different approaches: with/without categories, with data in Spanish (for some Spain listings) or English (for all countries), with the link pointing to mysite.com or mysite.com/country/city, etc.
But no luck so far.
-
Hey
If you look at the listings, what does it state about each one? Sometimes the listings themselves get flagged due to the content or some other reason and I have previously got pending listings instantly live by removing certain keywords from the services section.
Let me know the pending message as it may give us some clues & this has certainly been the case previously.
Of course, it could just be that it's a bulk upload and they want to verify it is not a spam attempt!
Cheers
Marcus -
Thanks PSV. That's what I've rad elsewhere too, that's it might take much more than the official 4 weeks.
Nevertheless, any idea about how should I proceed with the three items mentioned above?
Thanks
J
-
Hi,
Google can take a very long time some times to varify the bulk upload stream I have had to wait 6 weeks for my feed to be accepted in the past.
they must have a lot of them on back order because it seems to be taking more and more time.
Also make sure when you have the titles and content for the fields you do not add keywords which are not in your business name it will slow it down even further and make you have to do the process again.
Regards.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google ignoring Canonical and choosing its own
Hey Mozzers, We have several products that all have upto 6 different versions, they are the same product but in a different specification. As users search via these specifications (within our website) it is beneficial to keep all 6 products as different listings on the website. In google however it is not. So we kept all 6 listing but chose 1 to be the google landing page, the only different between them all is the technical specification + occasionally size. But 95% of the pages are the same. Let call the products A, B, C, D, E, F, we made all the canonicals point to C because this is out best selling version of the product. However, google has chosen E to rank instead. What is my best move here? Should i accept the page google has chosen and change the canonicals the point to that version or should I be stubborn and try to get google to change which version it ranks. As always many thanks.
Intermediate & Advanced SEO | | ATP0 -
Google Index Constantly Decreases Week over Week (for over 1 year now)
Hi, I recently started working with two products (one is community driven content), the other is editorial content, but I've seen a strange pattern in both of them. The Google Index constantly decreases week over week, for at least 1 year. Yes, the decrease increased 🙂 when the new Mobile version of Google came out, but it was still declining before that. Has it ever happened to you? How did you find out what was wrong? How did you solve it? What I want to do is take the sitemap and look for the urls in the index, to first determine which are the missing links. The problem though is that the sitemap is huge (6 M pages). Have you find out a solution on how to deal with such big index changes? Cheers, Andrei
Intermediate & Advanced SEO | | andreib0 -
"Null" appearing as top keyword in "Content Keywords" under Google index in Google Search Console
Hi, "Null" is appearing as top keyword in Google search console > Google Index > Content Keywords for our site http://goo.gl/cKaQ4K . We do not use "null" as keyword on site. We are not able to find why Google is treating "null" as a keyword for our site. Is anyone facing such issue. Thanks & Regards
Intermediate & Advanced SEO | | vivekrathore0 -
Google + under Google business domain email account
Hello there, I have a quick and straight question and I am hoping to find answer here. What do we do with a G+ profile that was set up through a business domain's email account that is used by more than one person? We want to use the company name, but we can't as it is considered personal email account although it is under business domain verified by Google. Is there a way that we ask Google to change it and allow us to use the name of the company or should we just deactivate it? Thanks in advance!
Intermediate & Advanced SEO | | montauto0 -
Google Reviews
I have a couple of reviews from clients on Google that seem to have just disappeared. What gives?
Intermediate & Advanced SEO | | bronxpad0 -
Is Google Webmaster tools Accurate?
Is Google webmaster Tools data completely inaccurate, or am I just missing something? I noticed a recent surge in 404 errors detected 3 days ago (3/6/11) from pages that have not existed since November 2011. They are links to tag and author archives from pages initially indexed in August 2011. We switched to a new site in December 2011 and created 301 redirects from categories that no longer exist, to new categories. I am a little perplexed since the Google sitemap test shows no 404 errors, neither does SEO MOZ Crawl test, yet under GWT site diagnostics, these errors, all 125 of them, just showed up. Any thought/insights? We've worked hard to ensure a smooth site migration and now we are concerned. -Jason
Intermediate & Advanced SEO | | jimmyjohnson0 -
Block Google Sitelinks for DSEO?
I am trying to manage DSEO for a client. The question is: would blocking a page listing from my client's Google Sitelinks cause that blocked sitelink page to be independently listed in the rankings and therefore potentially stuff a negative listing further down the rankings? Or would the blocked sitelink not show up at all in the SERPs
Intermediate & Advanced SEO | | bcmull0