Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Robots.txt file getting a 500 error - is this a problem?
-
Hello all!
While doing some routine health checks on a few of our client sites, I spotted that a new client of ours - who's website was not designed built by us - is returning a 500 internal server error when I try to look at the robots.txt file.
As we don't host / maintain their site, I would have to go through their head office to get this changed, which isn't a problem but I just wanted to check whether this error will actually be having a negative effect on their site / whether there's a benefit to getting this changed?
Thanks in advance!
-
Hi Barry,
Thanks for your swift response on this. The pages certainly seem to be getting cached correctly, and when we initially took over the SEO and made wholesale changes to the site, there were huge improvements, so it looks for all the world like the main pages at least are being looked at.
But I think you make a good point about getting it solved anyway so we can identify any problems that may be occurring / will occur later.
-
robots.txt isn't a requirement, indeed it's only voluntarily followed by spiders (as in they can choose to ignore it), so I think you'll be fine without it. The default is to 'allow all' and 'follow, index', so they should still be crawling the site correctly.
Check in Webmaster tools by fetching as Googlebot or alternative find a page and put cache:pageurl.html into google and see if it's cached it correctly.
That said returning a 500 instead of a 404 may be causing an issue that isn't obviously apparent and 500 is a bit too generic a message to say specifically what, but I would try and solve it as quick as possible. The benefits will depends on what you put in your robots.txt file
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Robots.txt allows wp-admin/admin-ajax.php
Hello, Mozzers!
Technical SEO | | AndyKubrin
I noticed something peculiar in the robots.txt used by one of my clients: Allow: /wp-admin/admin-ajax.php What would be the purpose of allowing a search engine to crawl this file?
Is it OK? Should I do something about it?
Everything else on /wp-admin/ is disallowed.
Thanks in advance for your help.
-AK:2 -
I have two robots.txt pages for www and non-www version. Will that be a problem?
There are two robots.txt pages. One for www version and another for non-www version though I have moved to the non-www version.
Technical SEO | | ramb0 -
Robots.txt Tester - syntax not understood
I've looked in the robots.txt Tester and I can see 3 warnings: There is a 'syntax not understood' warning for each of these. XML Sitemaps:
Technical SEO | | JamesHancocks1
https://www.pkeducation.co.uk/post-sitemap.xml
https://www.pkeducation.co.uk/sitemap_index.xml How do I fix or reformat these to remove the warnings? Many thanks in advance.
Jim0 -
Robots.txt Syntax for Dynamic URLs
I want to Disallow certain dynamic pages in robots.txt and am unsure of the proper syntax. The pages I want to disallow all include the string ?Page= Which is the proper syntax?
Technical SEO | | btreloar
Disallow: ?Page=
Disallow: ?Page=*
Disallow: ?Page=
Or something else?0 -
Robots.txt & meta noindex--site still shows up on Google Search
I have set up my robots.txt like this: User-agent: *
Technical SEO | | RoxBrock
Disallow: / and I have this meta tag in my on a Wordpress site, set up with SEO Yoast name="robots" content="noindex,follow"/> I did "Fetch as Google" on my Google Search Console My website is still showing up in the search results and it says this: "A description for this result is not available because of this site's robots.txt" This site has not shown up for years and now it is ranking above my site that I want to rank for this keyword. How do I get Google to ignore this site? This seems really weird and I'm confused how a site with little content, that has not been updated for years can rank higher than a site that is constantly updated and improved.1 -
Robots.txt on http vs. https
We recently changed our domain from http to https. When a user enters any URL on http, there is an global 301 redirect to the same page on https. I cannot find instructions about what to do with robots.txt. Now that https is the canonical version, should I block the http-Version with robots.txt? Strangely, I cannot find a single ressource about this...
Technical SEO | | zeepartner0 -
Will an XML sitemap override a robots.txt
I have a client that has a robots.txt file that is blocking an entire subdomain, entirely by accident. Their original solution, not realizing the robots.txt error, was to submit an xml sitemap to get their pages indexed. I did not think this tactic would work, as the robots.txt would take precedent over the xmls sitemap. But it worked... I have no explanation as to how or why. Does anyone have an answer to this? or any experience with a website that has had a clear Disallow: / for months , that somehow has pages in the index?
Technical SEO | | KCBackofen0 -
Internal search : rel=canonical vs noindex vs robots.txt
Hi everyone, I have a website with a lot of internal search results pages indexed. I'm not asking if they should be indexed or not, I know they should not according to Google's guidelines. And they make a bunch of duplicated pages so I want to solve this problem. The thing is, if I noindex them, the site is gonna lose a non-negligible chunk of traffic : nearly 13% according to google analytics !!! I thought of blocking them in robots.txt. This solution would not keep them out of the index. But the pages appearing in GG SERPS would then look empty (no title, no description), thus their CTR would plummet and I would lose a bit of traffic too... The last idea I had was to use a rel=canonical tag pointing to the original search page (that is empty, without results), but it would probably have the same effect as noindexing them, wouldn't it ? (never tried so I'm not sure of this) Of course I did some research on the subject, but each of my finding recommanded one of the 3 methods only ! One even recommanded noindex+robots.txt block which is stupid because the noindex would then be useless... Is there somebody who can tell me which option is the best to keep this traffic ? Thanks a million
Technical SEO | | JohannCR0