Google Places 3rd Party Reviews...
-
I have a client in the wedding industry who has quite a few awesome reviews on WeddingWire and a few other wedding resources. I've looked at the competition on Google Places, and Google counts their WeddingWire reviews. However, Google is not showing or counting my client's WeddingWire reviews, when in fact my client has better ratings and more reviews. Any ideas on why this might be or how I can get Google to include these reviews for my client?
Thanks so much!!
-
Hi Kandice,
What, precisely, do you mean by, "Google Counts their WeddingWire reviews". The only reviews Google should be displaying are, as Ian has mentioned, your Google-based reviews, plus the new Zagat 30 point rating system. Can you provide a screenshot or clearer explanation of what you are seeing? Thanks!
-
If you are referring to the star rating (or with Google+ Local - the new 30 point rating), then Google will only display these reviews if they were left on the Google Places page. This became fact about a year or two ago when Google showed reviews on the places page from other sources.
In order to get a star rating, customers must leave reviews on the Google places page or Google+ Local profile. This will actually be to the client's benefit as Google looks at the number/quality of reviews on the Places page as a ranking factor.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Shared location and phone number in Google Places...what now?
Interesting conundrum I've run into with a legal site we've recently started working on. The client didn't initially tell us that their law office shares an address and a phone number with another firm. It didn't take long for us to find this out, but interestingly, it didn't seem to be negatively impacting their rankings...at first. Then as we got into June we simply fell out of the map listings. We occasionally resurface back to a 1-3 position and then disappear again. My presumption is that Google is having trouble deciding if either of our separate listings are legitimate as there are a lot of citations for each and the on site and off site SEO/link factors are fairly similar (with our site having a bit better link profile). So my thought is get a unique phone number (if I can make the client agree) and add a unique suite number and try to reclaim/edit every existing citation we can get our hands on. Anyone else run into a similar problem and beat it?
Image & Video Optimization | | NetvantageMarketing0 -
Reasons for store not showing up on Google?
Hi my client has a store which is not showing up on Google search results. E.g. if you looked up store name and store location on Google, all the stores in that particular city show up except one. Also even if you click the: More results near CITY, and State the stores listing still doesn't show up. So for some reason Google has excluded the store from Google search. But if you go to Google Maps directly, and type in the same keyword "STORE NAME CITY" the store is displayed and there. Does anyone know any reason why the store has been excluded from Google search results, but is listed successfully on Google Maps.
Image & Video Optimization | | MBASydney0 -
Consolidating mulitple Google+ Local pages with one Google+ Page
Hello All, I have trawled the internet, but can seem to find the answer to this question: "How will Google integrate multiple Google+ Local pages with one Google+ Page?" A bit of background to this. I work for a company that started online, but has since moved into retail stores. We currently have 14 stores around the UK. Now each of these stores has a Google+ Local page which were automatically converted over from the old style Google Places pages. I have read that these pages should be integrated with our regular Google+ account. All of the examples I have read about seem to relate to offline businesses that have moved into online, rather than online business that have moved into physical retails stores. And these examples are just one store, one Googe+ Local listing & one Google+ business page. That seems simple enough... but what about multiple locations?! Do I just need to sit on my hands and see what happens? Or are there things I can be doing now? Cheers for any help! Rich
Image & Video Optimization | | JBGlobalSEO0 -
How to improve google shopping ranking of any products?
What are the techniques to improve google shopping results of any product?
Image & Video Optimization | | Alick3000 -
Appering in both Google Places and regular SERP at the same time
Hi all! My question is: if a search query gives 2 regular results, then the Google Places results, then 8 more results on the first page, is it possible for a website to appear in both in the regular listing, and in the Google Places listing at the same time? In other words: if I do everything well, can my website be the first result, and also be one of the results in the Places listing as well? Or does a website only either apper in the regular listing or in the Places listing? Thanks for the answers!
Image & Video Optimization | | Diginin1 -
Google Places and Multiple Locations
Hi, I have a client with 3 different physical locations but only 1 phone number for his business. Does anyone know if Google Places will penalize me for duplicate listings due to having the same phone number or will I be ok if I have a different physical addresses per listing? Thanks, -Carlos
Image & Video Optimization | | caneja0 -
Would 2 Google Places locations help my Google Places ranking?
Hi. Our agency office is located in a "bad" zip code relevant to active businesses who would need our agency services. In a nutshell, we get really bad inquiries who can never afford our services...and it's coming directly from the Google geolocation function. We plan to relocate our offices within 1 year. Would it help us in Google Places if we created a "new" physical office location to cover up the "bad" one we are currently in? We could use a paid location like a UPS Mail Center physical address that is located within a more desiring zip code. Thanks for any input. Jay
Image & Video Optimization | | theideapeople0 -
Google Places - Under Review
Working with a new company. In the Google places listing they have two listings...obvious duplications created under the same account. Both show as "Under Review" and have been for months. SHould I try and delete one listing (tried...has not worked so far), delete both and start over? This is one of several franchises in the same area with similar names and similar issues, as well as older companies that bought the franchise and still show in Google Places with old phone number and address. Any help appreciated.
Image & Video Optimization | | AgileInt0