Social Media Monitoring not working

[lenineto]

Hi there,

Anyone having problems with the Blogscape Social Media Monitoring tool or is it just me?
I've tried it in 3 different browsers (Safari, Firefox and Chrome) but all show the same thing: a white rectangle (where I supposed it would be a graph). If I type anything on the box at the top and hit enter, the text box gets emptied. Typing something and then changing the time (from 2 weeks to 1 month, for example), produces no result.

Thanks

Leni Neto

[lenineto]

Yes buddy, too bad for us. It seems is not just you and me though. According to Nick, the tool is currently broken.

Hopefully Nick will get it working for us in no time

Cheers from Brazil,

Leni Neto

[lenineto]

Hi Nick,

Thanks for your reply. To be honest, since the Social Media tool is right below the Keywork Tool and look just like it, I didn't realize it was still a Labs tool.

Hope you guys can get it at least partially working anytime soon.

Cheers,

Leni Neto

[Nick_Sayers]

Hey Leni,

Unfortunately, that Labs tool is still broken, but for a good reason! We're working on a new version that should get put up sometime soon. Unfortunately, I don't have a date for the release, but I think it'll be sometime this month. We don't really support the Labs tools since they're alpha state, but I'll do what I can to get it up fast!

Have a great day,

Nick
SEOmoz

[MPO]

You are not the only one - same here.