I am trying to make my site a better user experience please help
-
Hi, i want someone to review my site and let me know what steps i need to do to make it a better experience for the user and to lower my bounce rate which is about 67 at the moment.
I am trying to get the advertising and the user friendly to match, i need the adverts to make money and need to make sure i have them in the right place so they get clicked more.
I want to reduce my bounce rate and want people to not just read one page but to go to different pages and would like advice on what i need to do.
here is the site http://www.in2town.co.uk
and here are the example pages that i would like to focus on to increase the user friendly and keep people on my site while making sure i have the adverts in the right place
I am looking for ideas on how to increase the experience and how to keep people longer on my site while at the same time have people clicking the ads by increasing the conversion rate.
-
de nederlands reg there - didnt ping it to check ip
-
love this tool. where is it testing the speed from, is this uk based or a different country.
-
thanks for that. i will try it now. i am using tmd hosting, a dedicated server, next week i am moving to a larger dedicated server in the hope it will speed my site up
-
Hi Diane,
Try measuring the speed of your pages with this.
What hosting do you have?
-
can you let me know how you timed from home page to the travel section so i can try and solve the problem please
-
thanks for this. i will come back to you on some points later but first of all, i am getting different reports on the times which is not good. i have tried lots of different tools to get the times. what do you suggest i do to try and increase the loading times from home page to travel.
the timing is a huge headache for me at the moment. i will sort out the images straight away
-
Hi Diane,
Many things effect bounce rate, you must also be careful when using Google's bounce rate stats as they don't always tell the full story (if you're linking to external domains as a big part of your biz it will count that as a bounce also). But very specifically to your site I'd say you have some trust and load time issues.
Re; Trust - elongated faces and repeated images don't say to me that this is a professional site, so that wont help your bounce. The logo also needs a bit of a revamp imo.
Load Time - It took me 10 seconds to travel from home to travel - thats about 10 times more time than i would expect.
If you address those two issues, trust and load time, firstly, and use Google analytics as a benchmark (that magical 67%) and then dig a little deeper.
Lastly: Re your biz model, I'd recommend trying to match the ads to the consumer a little more closely, if Im interested in Travel, maybe some travel ads? The ads I found were not retargetting ads or travel based ads. How do you hope to get people to this site: if its just via unique content driven via Google then keep in the theme of the clicked SERP?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google-powered search bar suddenly returning totally different results than usual - User Intent?
Our website has a Google powered search bar and for some popular keywords it has always returned the same results but for the past week it has been returning totally different and nonsensical results with the previous top 2 entries now on the 2nd and 4th pages of the results. It seems to be mixing up two separate keywords which the same user may search for but which both mean two very different things. Is this a User Intent issue do you think? Anyone know if there's anything we can do to stop it? I'm guessing not...
Conversion Rate Optimization | | missus0 -
Experiences Tracking Phone Call Conversions?
Tracking conversions via phone call can be challenging. The Adwords phone ads only register a conversion if someone clicks on the phone number from their mobile phone. In many cases a landing page on a website has a lead/contact form AND a phone number displayed. The user calling that number would not be registered as a conversion unless you setup multiple virtual forwarding phone numbers for prominent keywords, ad groups and/or campaigns. This can be costly for smaller advertisers. Has anyone done or know of any empirical data on the average percentage of leads generated via phone call versus online form on a landing page. I know it can vary from business type to business type (and the form layout itself will have a modest effect.) More specifically I'm interested in the professional business services industry such as Engineering, Surveying, Commercial Real Estate, Accounting, etc. So for example if you conversion rate for online form submission on a landing page is 3%, and your phone number is prominently displayed, what would be a realistic ballpark estimate for the actual conversion rate including phone calls? 25% more? 50% more? Double? "Ballpark" is the keyword here. Just seeing if anyone has measured this and what their results were.
Conversion Rate Optimization | | JCCMoz1 -
UX and/or Conversion Help for Ecommerce
Good Morning, We recently revamped and relaunched our ecommerce website and we believe we have built a great site that is easy to navigate, find what you're looking for, get all details, and purchase. We were hoping to get some of the Moz community to take a look at the site and let us know if you have any suggestions on usability or conversion techniques that we could implement to improve user experience and amount of orders placed. You can view our site here Looking forward to your feedback. Thanks in advance
Conversion Rate Optimization | | Prime850 -
Tracking a Deposit Page Through Google Analytics: Which is a better way?
Good day to all, I do have game download website (Works like Google Play and Steam) and currently working on the deposit page which is payable by fund transfer and Paypal. The thing is I do not have a confirmation page that I can use to track all incoming successful and unsuccessful conversions for this deposit page. My question is, which is better to use for this kind of tracking a goal in Google Analytics? Are we going to use a virtual page or and event tracking method? How can I track users that visit the deposit page that weren't able to do a deposit attempt? Thanks for answering this question. Have a good day ahead.
Conversion Rate Optimization | | Francis.Magos0 -
Tracking Adwords users who sumbit a contact form after clicking through my Landing page.
I have a user, Jane, who comes to my landing page through an AdWords campaign. She click off my landing page, browses the website, then submits a contact form on one of the other pages on the site. My problem is when I receive the email from the contact form, there is no identification that this user came through adwords. If she had submitted the contact form on my landing page this wouldn't be a problem, but she submitted the form from elsewhere on the site. I know that I can see a NUMBER of how many goal conversions were achieved this way in Analytics. This is not what I want. I need something to identify it on the CONTACT FORM so that the intake staff in my office can credit that lead to the correct campaign. Any idea on how to achieve this. Technically, I am using the latest version of Wordpress and the Contact Form 7 plug-in. I can change plug-ins if needed.
Conversion Rate Optimization | | McShaneFirm0 -
Google Experiments issues
Hey fellow Mozzers! We're in the middle of working on CRO for a client of ours and we were going to try out Google Experiments for the first time. Following the click path described on the Google help page should take me to an option that says 'Create Experiment', but this isn't coming up - do we need to create the various URLs before it will let us set up an experiment, or has the system changed now? I've found in the past Google has a habit of updating its interfaces but not the advice on using the affected tools, so wondering if I'm looking at old information? Secondly, does the Experiment show a user the same variation of the page throughout their journey? What I mean by that is: their site currently has a real mish-mash of page styles, and I think a large part of boosting their conversions is probably down to ensuring consistency across the site as it currently seems like you're bouncing around different sites. But will this issue be made worse by running Experiments - ie, will I enter the site on Variation A, click a link and be shown the next page in Variation B and so on? If so, are we better off running the experiment on one page at a time and using what we've learnt to impact the next page? Thank for any help you can give! Nick.
Conversion Rate Optimization | | themegroup1 -
How complicated would it be to optimize our current site for the Safari browser?
Hi all! Okay, here's the scoop. 33% of our site visitors use Safari. 18% of our visitors are on either an iPad or iPhone. According to Google Analytics, our average page load time for visitors using Safari is 411% higher than our site average of 3.8 second. So yes, average page load time pages loading in Safari is over 20 seconds...totally unacceptable, especially considering the large percentage of traffic using it. While I understand that there are some parameters beyond our control, it is in our own best interest to try to optimize our site for Safari. We've got to do better than 20 seconds. As you might have guessed, it's also killing conversation rates on visits from that browser. While every other browser posted double-digit improvements in conversion rates over the last several months, the conversion rate for Safari visitors is down 36%...translating into 10's of thousands in lost revenue. Question for anyone out there gifted in Web design and particular Web Dev....Do you think that it's possible/reasonable to attempt to "fix" our current site, which sits on an ancient platform with ancient code, or is this just not realistic? Would a complete redesign/replatform be the more realistic (and financially sound) way to go? Any insights, experiences and recommendations would be greatly appreciated. If you're someone interested in spec'-ing out the project and giving us a cost estimate please private message me. Thanks so much!
Conversion Rate Optimization | | danatanseo1 -
Is it better to get a new site instead of maintaining a category? I'm stuck.
If you had a website "Food for Dogs" and: Food for German shepherds was improving in search traffic & conversions Snack Food for German shepherds had no change and never resulted in conversions but resulted in many leads for #1 Food for Poodles was unchanged but improving conversions Here's the kicker... Food Container for Dogs was super high traffic but with no conversions or any activity to other categories Would you redirect "food container for dogs" to a different site and delete that tab from the original site completely? It's still related but does not offer any $ value or leads to any of the other categories. Just note that we have a different interest in this category that will support the other categories at one time, but not any time soon. We also have a major group on LinkedIN that's grown to thousands of members for the "food container for dogs" category. On top of it all, the "food container for dogs" has been increasing in rank on Google for several keyphrases to positions 2-5 (nationally) Other important question: Would keeping "food container for dogs" influence the ranking of the other keywords? (by dilution of the site's PR or any other reason?)
Conversion Rate Optimization | | HMCOE0