Removing an Old Address Company Moved

[greenhornet77]

Hi there we have a new client who moved their offices.

They have created many new listings but they still have some old listings out there that need to be deleted with the old address. And also update some old listings with the new address.

Question, what would be the approach for this?

Use a third party like Yext?  Is there something cheaper than $400 per client?

Or do it myself?

I already started running into issues, the Yahoo wouldn't let me claim it, I can foresee some issues. For example I am sure Citygrid will do what they have done to other client.Trying to upsale my client instead of just changing their address when they call to verify.

PS How many hours would you allot for a project like this?

Thanks for the input.

[RobertFisher]

Greenhornet

I thought I had replied to this but it doesn't show up. Google can be handled by post card and we send the client a shot of the post card and how it will look with instructions to disseminate the info so no one throws it out with junk mail.

If you are handling a lot of Google + clients, you can set it up where you manage all the accounts from one dashboard and all you are waiting on are their codes. If you need a bit of help, PM me and I will have our coordinator walk you through the process once.

Best

[greenhornet77]

Robert, how does she handle when they want to call to the business to verify?

Is there a work around? I find that to be the most difficult part. Getting the owner to answer and then write down the code, etc.

Thanks for your input.

[RobertFisher]

GreenHornet77,

First the easy answer: Use a third party like Yest? No, don't in my humble opinion.

As to correcting the address, are you dealing with Google +/places? Are the others important for the business?

For Google + for business (Places), you should be able to edit the address. You can watch after the change and if need be make an edit in Google Map Maker that may well help.

For citation sites like Yelp, Citysearch, etc. those can be changed as well. If this is not something you have done before, I would suggest that you do it as a way to learn the ins and outs of it if you are planning to assist a lot of clients with their local. Our Local Coordinator started with us a year ago and because she has done this over and over it takes a lot less time. So, your first few may take a little longer, but after you know the ropes it should lessen your workload.

For us, I would say if you were changing 10 citation sites, etc. you should allocate an hour per site.

Best,

Robert