New Website Launch - Traffic Way Down
-
We launched a new website in June. Traffic plummeted after the launch, we crept back up for a couple of months, but now we are flat, nowhere near our pre-launch traffic or previous year's traffic.
For the past 6 months our analytics have been worrying us - Overall traffic and new visitor traffic is down over 10%, bounce rate is up almost 35% since site launched, keywords aren't ranking where they used to, and of course, web sales are down.
Is this supposed to happen when a new site is launched, and how long does a new this transition last?
We have done all the technical audits, adding relevant content, we're at a loss. Any suggestions where to look next to improve traffic to pre-launch numbers?
-
Hi.
Marie is right in what she says regarding there being many possible reasons but my main guess is that you have either been hit by Panda or that your old site had better content.
Firstly I would say that if you have had a technical site audit carried out that it was either a poor quality one or that you haven't actioned the recommendations.
There are two full versions of your site on different domains:-
http://www.waytekwire.com
http://order.waytekwire.comThese domains mirror each other exactly and both home pages are claiming to be the canonical version.
The content is extremely thin and your site is pretty much an example of what the original penguin update was released to combat. This product for example has no description and no worthy content on the page - http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
This product is not alone on your site, most of your products have no descriptions.Also your site is suffering from a common ecommerce issue of your products being viewable with or without a trailing slash and there is no canonical tag in the source to say which is the canonical version. i/e:-
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-Show the same content. in fact the same content is shown on all of these urls :-
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://www.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-
http://waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-
http://order.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-/
http://order.waytekwire.com/item/48006/LED-CLEARANCE-MARKER-1-5-As Marie says, there could many possible reason for your ranking drop, my guess is that it is a combination of multiple reasons. Until you get the very basics sorted you are going to struggle in cracking this issue.
My best advice would be to pay for a really good site audit and follow through every recommendation. Failing that, sort out your site canonicalisation issues and give every single product a good description.
Really sorry for the bad news but hopefully it helps point you in the right direction.
All the best.
Ade. -
Sorry to hear about your traffic drop. Unfortunately I think this type of question is too broad for you to get an answer in a forum. There are so many possible reasons for the traffic to drop. Here are a few:
-The initial traffic boost could have been from the "honeymoon affect".
-Do you have content that is taken from other sites or otherwise duplicated? If so, then Panda could have affected you. Have a look at your organic traffic and see if it drops on a known Panda update day.
-If you built links with too much anchor text and from easy to get sources then Penguin could have affected you.
-You could have issues with your server
-You could have malware
-You could have competitors with better SEO.
-
Thank you for responding...
Yes, we did 301 redirects.
Yes, we did change the content
And yes, we switched platforms
-
Hi John,
First question is did you 301 redirect all of the old pages over to the new pages?
Did you change just the design or all of the content as well?
Did you switch platforms. i/e from one type of CMS to another.
Can you post the link to your site?
Cheers.
Ade.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Website Redesign - Duplicate Content?
I hired a company to redesign our website.there are many pages like the example below that we are downsizing content by 80%.(believe me, not my decision)Current page: https://servicechampions.com/air-conditioning/New page (on test server):https://servicechampions.mymwpdesign.com/air-conditioning/My question to you is, that 80% of content that i am losing in the redesign, can i republish it as a blog?I know that google has it indexed. The old page has been live for 5 years, but now 80% of it will no longer be live. so can it be a blog and gain new (keep) seo value?What should i do with the 80% of content i am losing?
Intermediate & Advanced SEO | | CamiloSC0 -
Migrating to new Windows Server
Hello, We are migrating an existing website to a new Windows 2016 Server. Please advise or direct us to any good resources for advice on important configurations for the server primarily with respect to SEO. For example, is it important to ensure Pinging is enabled on server? Or are there good IIS add ons / features we should ensure we use, like URL rewrite? Thank you in advance for your response!
Intermediate & Advanced SEO | | srbello0 -
Website dropped out from Google index
Howdy, fellow mozzers. I got approached by my friend - their website is https://www.hauteheadquarters.com She is saying that they dropped from google index over night - and, as you can see if you google their name, website url or even site: , most of the pages are not indexed. Home page is nowhere to be found - that's for sure. I know that they were indexed before. Google webmaster tools don't have any manual actions (at least yet). No sudden changes in content or backlink profile. robots.txt has some weird rule - disallow everything for EtaoSpider. I don't know if google would listen to that - robots checker in GWT says it's all good. Any ideas why that happen? Any ideas what I should check? P.S. Just noticed in GWT there was a huge drop in indexed pages within first week of August. Still no idea why though. P.P.S. Just noticed that there is noindex x-robots-tag in headers... Anyone knows where this can be set?
Intermediate & Advanced SEO | | DmitriiK0 -
New Web Page Not Indexed
Quick question with probably a straightforward answer... We created a new page on our site 4 days ago, it was in fact a mini-site page though I don't think that makes a difference... To date, the page is not indexed and when I use 'Fetch as Google' in WT I get a 'Not Found' fetch status... I have also used the'Submit URL' in WT which seemed to work ok... We have even resorted to 'pinging' using Pinglar and Ping-O-Matic though we have done this cautiously! I know social media is probably the answer but we have been trying to hold back on that tactic as the page relates to a product that hasn't quite launched yet and we do not want to cause any issues with the vendor! That said, I think we might have to look at sharing the page socially unless anyone has any other ideas? Many thanks Andy
Intermediate & Advanced SEO | | TomKing0 -
API to power all websites
I spoke to one of my lead web developers and we are planning on powering all of our desktop, mobile and tablet sites with our new API. Everything will be populated through javascript and is cloud-based rather than through actual HTML. How do we incorporate all of our SEO?
Intermediate & Advanced SEO | | recbrands0 -
My traffic dropped over 60% - was I penalized?
Hi all, We launched a major update of our site in the middle of June. We have lots of pages and were indexed very quickly, and started ranking well for long tail terms. Last week, our organic traffic suddenly dropped over 60% as our pages started ranking much lower. One issue we discovered was that our site was responding to all subdomains, not just www, and Google did seem to be crawling two alternate subdomains -- Webmaster Tools shows crawl activity, but no pages indexed on these. We fixed that problem a couple days ago (all subdomains 301 to the www). Is that something that would have caused a sudden drop like we saw? This would have been an issue since the relaunch, though one of the subdomains only started getting crawled (~1,000 pages/day) in August. We have investigated a few other things that may have been a factor: We sent out a press release via iReach a few weeks ago which makes up the majority of our recent backlinks. Our site occasionally returns a 502 no gateway error when under heavy load, Google sees this 3-10 times at day. GA shows a page load spike the day before the drop, but we had worse spikes in the past that did not seem to have an impact. Did we just get lucky with a "honeymoon" phase with Google? This is the site: http://goo.gl/3DCbl Indexing continues -- we now have over 500k pages indexed and Google is crawling faster than ever, about 30,000 pages per day. Thanks!
Intermediate & Advanced SEO | | tact0 -
A challenge! What off-page strategies would you employ first when ranking a brand new small business website?
I'd love to hear what you guys do. I think the game has changed now in the era of Penguin. Gone are the days where you can build a few quick links and suddenly your new site is ranking fairly well. Obviously, the first steps are to get the on page SEO right - titles, good keyword use, etc. Eventually, the goal may be to build some content that will attract natural links. But, we all know that is going to take time. So, here's the scenario: You've got a new client with a website in a fairly non-competitive niche, say, a piano mover in Seattle. The site is indexed, with no external backlinks. You're happy with the current on page SEO. The site is currently ranking on page 3 for "Seattle Piano Mover". What would you do next?
Intermediate & Advanced SEO | | MarieHaynes0 -
URL for New Product
Hi, We run an established website (mindflash.com) selling online training software. We are getting ready to launch a new section of the site where our users can sell their own online training programs. This will be branded as the 'marketplace'. This section will have a main page, category pages, tag pages, search and individual course pages. In our URL structure, I'd love to target the word 'training courses' but I don't want to neglect the product brand either. Is it better to use /training-courses in the marketplace urls or to use /marketplace? Or is it better to use both like /marketplace-training-courses or /marketplace/training-courses? Option 1: Example main section page: mindflash.com/training-courses Example category page: mindflash.com/training-courses/software-training Option 2: Example main section page: mindflash.com/marketplace Example category page: mindflash.com/marketplace/software-training Option 3: Example main section page: mindflash.com/marketplace-training-courses Example category page: mindflash.com/marketplace-training-courses/software-training Option 4: Example main section page: mindflash.com/marketplace/training-courses Example category page: mindflash.com/marketplace/training-courses/software-training Which option is better and why?
Intermediate & Advanced SEO | | mindflash0