Google Places Pending for Two Months
-
I have a client with three Google Places locations pending. Two of them have been pending for probably two months now, and the third we just verified this morning and instead of getting approved it has automatically gone into pending mode. Does anyone know of a contact form or direct line to Google to get this issue resolved? It's creating a rift between me and my clients, and unfortunately I don't know how to get Google's attention.
Thanks!
-
Actually I added it last week, but within a few days it showed up in rankings. I mean, low in rankings, but it showed up pretty quickly. So now I figure if I just claim and Verify this new listing that has already shown up in rankings, we'll get it down quicker and more efficiently.
-
Whoa, you got it approved this quickly? Was it an existing listing and you just edited it? I just tried editing the listing that shows up for my client's company (which currently has completely inaccurate information) and submitted new mailing address, phone number, website along with URLs with the contact information in the comments but still no luck getting it changed...
-
Finally, an email response from Google Places! I'll keep you updated on how it goes.
-
Yes, I did actually use the Edit Maps function from the Google Maps page and I ended up adding the location and business manually through a Google Maps User Edit...and it got approved that way.
-
I have found it quicker to play the "good citizen" role and simply suggest an edit to a page rather than going the "I am the business owner, this is my listing" route.
I filled out the edit form to change the phone number of our company with a link to the website so the Google rep could easily verify the new number and had it changed in about a week.
However, when it comes to getting entirely new Google Places listings, I have been in the same long, drawn out process.
-
I'm in the exact same boat. One of my clients somehow got their address and phone number on their Google Places listing changed to something completely inaccurate and it's been at least three months where the corrected listing is still pending. It's extremely frustrating since I don't have the answer and Google is no help whatsoever and the client has definitely noticed a decrease in phone calls as a result.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does google look at H3 tags?
I've had someone tell me that google doesn't pay attention to H3 tags -- only H1 and H2. I haven't found much online to back this up or discredit it; thought I'd ask the Moz community!
Technical SEO | | LivDetrick5 -
Recovering from a Google penalty
Hi there, So about 3.5 weeks ago I noticed my website (www.authenticstyle.co.uk) had gone from ranking in second place for our main key phrase "web design dorset" to totally dropping off the SERP's for that particular search phrase - it's literally no where to be seen. It seems that other pages of my website still rank, but the homepage. I then noticed that I had an unread alert in my Google Search Console account to say that a staging site we were hosting on a subdomain (the subdomain was domvs.authenticstyle.co.uk) had hacked content - it was a couple of PDF files with weird file names. The strange thing is we'd taken this staging site down a few weeks earlier, BUT one of my staff had left an A record set up in our Cloudflare account pointing to that staging server - they'd forgotten to remove it when removing the staging site. I then removed the A record, myself and submitted a reconsideration request on Google Search Console (which I still haven't received confirmation of) in the hope of everything sorting itself out. Since then I've also grabbed a Moz Pro account to try and dig a little deeper, but without any success. We have a few warnings for old 404's, some missing meta descs on some pages, and some backlinks that have accumulated over time that have hghish spam rating, but nothing major - nothing that would warrant a penalty as far as I can tell. From what I can make out, we've been issued a penalty on our homepage only, but I don't understand why we would get penalised for hacked content if that site domvs.authenticstyle.co.uk no longer existed (would it just be due to that erroneous A record we forgot to remove?). I contacted a few freelance SEO experts and one came back to me saying I'd done everything correctly and that I should see our site appearing again in a few days after submitting the reconsideration request. Its been 3 weeks and nothing. I'm at a huge loss as to how my site can recover from this. What would you recommend? I even tried getting our homepage to rank for a variation of "web design dorset", but it seems our homepage has been penalised for anything with "dorset" in the keyphrase. Any pointers would be HUGELY appreciated. Thanks in advance! Will
Technical SEO | | wsmith7270 -
Google Crawling Issues! How Can I Get Google to Crawl My Website Regularly?
Hi Everyone! My website is not being crawled regularly by Google - there are weeks when it's regular but for the past month or so it does not get crawled for seven to eight days. There are some specific pages, that I want to get ranked but they of late are not being crawled AT ALL unless I use the 'Fetch As Google' tool! That's not normal, right? I have checked and re-checked the on-page metrics for these pages (and the website as a whole, backlinking is a regular and ongoing process as well! Sitemap is in place too! Resubmitted it once too! This issue is detrimental to website traffic and rankings! Would really appreciate insights from you guys! Thanks a lot!
Technical SEO | | farhanm1 -
What's going on with google index - javascript and google bot
Hi all, Weird issue with one of my websites. The website URL: http://www.athletictrainers.myindustrytracker.com/ Let's take 2 diffrenet article pages from this website: 1st: http://www.athletictrainers.myindustrytracker.com/en/article/71232/ As you can see the page is indexed correctly on google: http://webcache.googleusercontent.com/search?q=cache:dfbzhHkl5K4J:www.athletictrainers.myindustrytracker.com/en/article/71232/10-minute-core-and-cardio&hl=en&strip=1 (that the "text only" version, indexed on May 19th) 2nd: http://www.athletictrainers.myindustrytracker.com/en/article/69811 As you can see the page isn't indexed correctly on google: http://webcache.googleusercontent.com/search?q=cache:KeU6-oViFkgJ:www.athletictrainers.myindustrytracker.com/en/article/69811&hl=en&strip=1 (that the "text only" version, indexed on May 21th) They both have the same code, and about the dates, there are pages that indexed before the 19th and they also problematic. Google can't read the content, he can read it when he wants to. Can you think what is the problem with that? I know that google can read JS and crawl our pages correctly, but it happens only with few pages and not all of them (as you can see above).
Technical SEO | | cobano0 -
Site not indexed after 1 month
Hi people, I have been working on this new website for a month now and it has still not been indexed, here is a link: http://bit.ly/HNgzKG Can any of you spot anything wrong with it? I have tried submitting and also submitted an xml sitemap but still no joy.
Technical SEO | | Eavesy0 -
Homepage disappeared from Google Serp
I redirected my domain using this code in .htaccess : RewriteCond %{HTTP_HOST} ^xxxx.com
Technical SEO | | digitalkiddie
RewriteRule (.*) http://www.xxxx.com/$1 [R=301,L]
<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L] RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /([^/]/)index.(html?|php)(?[^\ ])?\ HTTP/
RewriteRule ^(([^/]/)*)index.(html?|php)$ http://www.xxxx.com/$1 [R=301,L]</ifmodule> A day after I did it, got an error in GWMT "Google can't find your site's robots.txt" and my homepage disappeared from the result pages. When I try to open Google cache of the homepage I got an error 404. I generated new robots.txt, uploaded it , now the error doesnt show but still my homepage is not in the serps. Its been 3 days. What should I do ? Thanks in advance "Google can't find your site's robots.txt" error? - Pro ...0 -
Google webmaster errors
**If you know what these google webmasters errors mean, and you can explain it to me in simple english and tell me how I can locate the problem, I would really appreciate it!. <colgroup><col width=""><col width=""><col width=""><col width=""><col width="*"><col width="124"><col width="54"></colgroup>
Technical SEO | | Joseph-Green-SEO
| | | | | Server error | | | | Soft 404 | | | | Access denied | | Not found | | | Not followed | | | |** I have many of these errors, is it harming SEO?Yoseph0 -
UK website ranking higher in Google.com than Google.co.uk
Hi, I have a UK website which was formerly ranked 1<sup>st</sup> in Google.co.uk and .com for my keyword phrase and has recently slipped to 6<sup>th</sup> in .co.uk but is higher in position 4 in Google.com. I have conducted a little research and can’t say for certain but I wonder if it is possible that too many of my backlinks are US based and therefore Google thinks my website is also US based. Checked Google WmT and we the geo-targeted to the UK. Our server is also UK based. Does anyone have an opinion on this? Thanks
Technical SEO | | tdsnet0