Tracking Referring Sources - Google Analytics - Ecommerce
-
I need some help from anyone that has deal with this issue before..
We are currently running BigCommerce for the shopping cart on chinamist.com. We have enabled e-commerce tracking through Google Analytics and the revenue tracks perfectly. The only issue is that the referring sources are not tracking directly to the revenue being displayed - for the source, all analytics shows is (none).
The assumption is that the tracking issue is a result of having a domain and subdomain.. but 'domain and subdomain' was selected when setting up the sites' advanced analytics script. Does anyone have any tips? We've run into a dead end here..
One final note, we're running an Adwords campaign which is showing conversions through the Adwords side of reporting. After integrating the Adwords and Analytics accounts, the analaytics account is still not showing revenue/conversions from Adwords as a source.
Appreciate the feedback.
-
Thank you Adrian. We're going to try this method today.
-
Thank you Ryan - really appreciate your feedback.
-
Your GA tracking code is setup for cross domain tracking, but you are missing one major item. You must use the Google Analytics _link() method for any <a>links that are linking over to a page on a different domain/subdomain. What this will do is actually append the GA cookie information to the end of the link URL and on the next page on the other domain, the GA code will read the URL to find the GA cookie information and adopt it to it's own code, keeping your GA visitor info intact.</a>
<a>Read more at the following:</a>
<a></a>http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html
-
I saw this problem in a website running shopify. Basically when the source went through the shopping cart it made it seem like the visitor was just hanging on the site. Here's a solution that was working last I knew:
http://www.google.com/support/forum/p/Google Analytics/thread?tid=17be7a977fd8472e&hl=en
With this being the main key: I'm not familiar with Shopify, but the return URL must have the :
utm_nooverride=1
added. This forces PayPal to send the original referral information. If you can't add this to your return url, then perhaps the Shopify techs can.
Of course this isn't your exact situation, so your mileage may vary, a lot.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytic Bug For Browser Report
Hi All, I am checking browser report since many years today I was checking browser report what I find "DESKTOP" is showing in Browser & OS section with lots of traffic. Screenshot attached Is it google analytic bug? Can anyone please help me? PeGK7
Reporting & Analytics | | Arnold30 -
Registration tracking with Google Analytics
Hi everyone, I want to track user registrations with Google Analytics for a customer's website. The thing is after registration visitors are not directed to a specific page, so I can't set it as a goal. I thought of tracking submit button with event tracking, but that data would not be true as a visitor may click it more than once, and there's the login with facebook and twitter thing. Before convincig customer to create a registration confirmation page, I want to make sure there's no other way as they don't want to make any changes to the current website. Any ideas?
Reporting & Analytics | | ugurcanuzer0 -
Funnel Visualization in Google Analytics
Hello. I have a question about funnel visualization in Google Analytics where there is an eCommerce goal (i.e. add to cart, shipping, purchase) with the first step being mandatory. Issue:
Reporting & Analytics | | Unity
The amount of completed purchases reported in GA doesn't match the actual transaction figure via the eCommerce platform. Question:
I was wondering if anyone knows why this occurs? I have a few ideas on why however I haven't been able to locate any supporting evidence. So I was hoping to generate a few ideas from the SEOMoz community to help me investigate further. Any ideas welcome! Much thanks,
Davinia0 -
How do I unlink my Google Analytics Account from SEOmoz?
Hi, I am new to the community and have a very basic question concerning the internal settings for SEOmoz. How do I unlink the Google Analytics Account from SEOmoz. I am sure there is an easy answer to this. Thanks for helping!
Reporting & Analytics | | sandoery0 -
Editing Google Analytics eCommerce Javascript for Volusion
Does anyone know how to edit the ecommerce javascript with Volusion dynamic variables? I thought I did it correctly but none of the information got recorded in GA. It recorded that there was a transaction made but not info on the purchase price, order #, etc. This is the current code I am using: NOTE: In Volusions customer support center they provided this information: Where Order-Specific Information is Generated Order-specific information can be generated by JavaScript on the OrderFinished.asp page within Volusion. On this page, two JavaScript arrays will be initialized that advanced users may need to be aware of. The arrays and their contents are as follow:
Reporting & Analytics | | jhooley
Order Array Contents Order[0] = Order ID
Order[1] = Unused
Order[2] = Payment Amount
Order[3] = Affiliate Commisionable Value
Order[4] = Sales Tax
Order[5] = Total Shipping Cost
Order[6] = Billing City
Order[7] = Billing State
Order[8] = Billing Country OrderDetails Array Contents OrderDetails[X][0] = Order ID
OrderDetails[X][1] = Order Detail ID
OrderDetails[X][2] = Product Code
OrderDetails[X][3] = Product Name
OrderDetails[X][4] = (unused)
OrderDetails[X][5] = Product Price
OrderDetails[X][6] = Quantity Note that in the above example, X refers to a line item number (beginning from zero). Note that there can be multiple Order Details arrays - one for each item contained within an order. I'm a newbie at Analytics installation and could really use any help. Thanks!1 -
Google Analytics All Kinds of Messed Up
Anyone have their google analytics go straight crazy on Thursday, 8/11/2011? 30% increase in visits No increase in visitors Huge drop in pageviews and time site Higher bounce rate More return users
Reporting & Analytics | | ChrisKolmar0 -
Looking for a Google Analytics expert
Looking to hire a Google Analytics expert for a project. Dealing with trying to track traffic across multiple domains and then work with the Ecommerce options. Contact Jeff Logan @ Avelient with costs and time frame for work. [personal information removed by editors. please contact via private message system to exchange information]
Reporting & Analytics | | Avelient0 -
Google Analytics/ Contact 7 Plugin
I have a site that uses the contact 7 plugin for its contact form sitewide in a sidebar and on a contact us page. I've set up a goal in analytics and tracked using the "on_sent_ok" hook but the number of goals GA is creating is far outweighing the number of times the form is actually completed. I figured my initial mistake was to use the contact-us page as the page tracker variable for the goal but wondered if it was counting all form completions AND anyone who went to the contact page. So I amended it to a contact-us/thank-you page that no site visitor could navigate to, and since I have no goals completed, even though we're getting enquiries through the form. Am I being dumb here and missing something quite simple?
Reporting & Analytics | | PerchDigital0