Tracking Referring Sources - Google Analytics - Ecommerce

[Investis_Digital]

I need some help from anyone that has deal with this issue before..

We are currently running BigCommerce for the shopping cart on chinamist.com. We have enabled e-commerce tracking through Google Analytics and the revenue tracks perfectly. The only issue is that the referring sources are not tracking directly to the revenue being displayed - for the source, all analytics shows is (none).

The assumption is that the tracking issue is a result of having a domain and subdomain.. but 'domain and subdomain' was selected when setting up the sites' advanced analytics script. Does anyone have any tips? We've run into a dead end here..

One final note, we're running an Adwords campaign which is showing conversions through the Adwords side of reporting. After integrating the Adwords and Analytics accounts, the analaytics account is still not showing revenue/conversions from Adwords as a source.

Appreciate the feedback.

[Investis_Digital]

Thank you Adrian. We're going to try this method today.

[Investis_Digital]

Thank you Ryan - really appreciate your feedback.

[adrianvender1]

Your GA tracking code is setup for cross domain tracking, but you are missing one major item.  You must use the Google Analytics _link() method for any <a>links that are linking over to a page on a different domain/subdomain.  What this will do is actually append the GA cookie information to the end of the link URL and on the next page on the other domain, the GA code will read the URL to find the GA cookie information and adopt it to it's own code, keeping your GA visitor info intact.</a>

<a>Read more at the following:</a>

<a></a>http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html

[RyanPurkey]

I saw this problem in a website running shopify. Basically when the source went through the shopping cart it made it seem like the visitor was just hanging on the site.  Here's a solution that was working last I knew:

http://www.google.com/support/forum/p/Google Analytics/thread?tid=17be7a977fd8472e&hl=en

With this being the main key: I'm not familiar with Shopify, but the return URL must have the :

utm_nooverride=1

added. This forces PayPal to send the original referral information. If you can't add this to your return url, then perhaps the Shopify techs can.

Of course this isn't your exact situation, so your mileage may vary, a lot.