Q&A Performance Improvements

[KeriMorgret]

Howdy! We've made some performance improvements to Q&A, and things should be much speedier now. If you see anything amiss, please leave a reply here or send a note to help@seomoz.org. Thanks!

[MarieHaynes]

OK.  Here's what I can tell you.  I use two different accounts in chrome.  In both of them I have cleared my cache and cookies.  In one account it works just fine.  In the other, I get the problem.

So, when I go to this current page, http://www.seomoz.org/q/q-a-performance-improvements, and click on "reply" I get a brand new page on which to enter my reply.  The url of the new page is http://www.seomoz.org/q/reply/122471/replies/new.

On that page, the javascript error console gives me this:

http://imgur.com/8aLFmfG

Hope that helps.

[MarieHaynes]

So sorry that I couldn't send the screenshots yesterday.  I am swamped with work.  I will try to get them to you later today.  Hopefully really soon.  It's weird because, now, as I type this it is working fine.  Yet other times it doesn't.  I'll document a few attempts and send it to you as soon as I can.

[MarieHaynes]

I spoke too soon.

If I clear my cache and cookies then it works just fine.  However, the next time I come to the site the problem is there again (new page whenever I respond or reply, plus I can't thumb anyone up).  I have to clear my cache and cookies and login again in order for it to work properly again.

[ThompsonPaul]

From the last 30 days seems reasonable to me, but my bigger issue is with the name of that tab.

"Featured" is definitely a totally different connotation than "Unanswered".  If I'm clicking on a "Featured" tab, I'm expecting something about these questions to be unusual - they're especially tricky, or especially useful, or especially contentious. Just "not having been answered" doesn't fit the idea of "Feature" in my mind. Not enough difference between the word Featured and Hot in my mind.

No catchy one-word label is immediately coming to mind, but if I think of something, I'll post it.

Paul

[MarieHaynes]

Good news!  It is working properly for me now.

I thought it was still broken, but this time, clearing my cache and cookies did the trick.

Good job guys!

[TakeshiYoung]

Same thing is happening for me too. I'm on Chrome on a PC.

[MarieHaynes]

Yes, the same thing happens for both replies and responses.

[MarieHaynes]

There was no place to attach an image at the Help Hub so I emailed support.  Also, here is a screenshot of what I am seeing.

vAlK01r

[KeriMorgret]

In addition to what Jamie said, we'd love to hear feedback about what is a good age to feature questions to help get older questions noticed, but have them recent enough that the user is still active in Q&A, still has a problem, etc.

What do people think about looking at the 50 oldest unanswered questions from the last 30 days? Or the last 60 days? Or last x many days? Any preferences?

[EricPratum30]

Is it a bug that everything I'm seeing on the Featured Q&A tab is from 2011?

[MarieHaynes]

Q&A is generally much faster...good work.

But I have one request.  Now the site gives you a new page when you type your reply.  I can't see the question that was asked anymore.  Usually I will need to go back and reference things said in the question when I am typing my answer.  Can this be fixed?

[NakulGoyal]

Looks much better Keri. Until yesterday it was supper difficult during certain hours of the day for pages to load, specially when you tried to answer. Looks great so far.

[Solvari]

Things definitely seem te be speedier than before! Great work!

[ClaireH-184886]

The Q & A is one of the best things about this site, the reason why i stay here although it is sometimes dis-heartening when over 60 people look at your question like the one i posted yesterday and no one answers. But on the whole, i have gained a lot of knowledge thanks to all the experts on here.

[KeriMorgret]

Glad to hear it, thanks for letting us know!

[KeriMorgret]

Hi Falk,

To clarify, we were never shutting down all of Q&A, only the private questions. The public Q&A will still be here, and will be getting more improvements over time.

[MarkScully]

Looks great guys. Appears to be much speedier than before!

[reisefm]

I am very happy about your decision, not to close the Q&A!