Google places - We currently do not support the location
-
Hi
My Google places listing has vanished from the local search results, and when clicking on the 'see your listing on Google' link from the Google Places dashboard I am getting the message
We currently do not support the location
What is causing this is it due to another listing with the same address? I have now deleted this extra listing which is now showing as suspended until I enter the pin which will remove it.
But what other steps do I need to take to get the listing back on google places search results?
-
That is a "common" issue unfortunately.
Vanessa (Google's Community Manager) responds with this -
"You may be seeing this message on your listing for a couple reasons.
- Have you just recently verified your listing? Note that it may take up to 2 weeks from the time you've verified that listing to appear on Google Maps, and during that time your Active listing will say “We currently do not support this location” on it. Please just sit tight. 2) Has your listing been verified and live for some time? Search for it on maps.google.com ("business name, city/phone"). Sometimes the links from your Places dashboard aren't synced properly, so you should always search on Maps first to make sure it is indeed removed . Often it's still live and there, you just need to look it up via maps.google.com.3) If you’ve done a search on maps.google.com and still don't see it, go to your Places dashboard (google.com/places) and “poke” the listing by clicking Edit > Submit. Give it a couple days, and then again, go to maps.google.com to see if you see it appear live. 4) If none of that helps, then your listing has been removed from Google Maps. If you believe your listing should not have been removed, get in touch with our support team:Link to contact form: http://support.google.com/places/bin/static.py?hl=en&ts=1386120&page=ts.csSelect: My listing no longer appears on Google Maps or is incorrectly marked as closed. > Fill out the short form, hit Submit, and await an e-mail from a member of our support team (it may take a few days). - Vanessa_Edited June 14 to reflect troubleshooter updates. - Jade_Update -- We're currently experiencing an issue displaying some pages, affecting service area businesses in particular. My recommendation is that you make absolutely certain that you follow the quality guidelines, and then work through #4 above. You'll get an email back from the support team that asks you to wait if we think your listing is affected."
Hope this helps.
Mike
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does google index html5 tracks (captions) for videos?
If we add the <track> tag next to a html5 video, with a Web Video Text Tracks Format (WebVTT) file for video subtitles / captions will google visit that and index it?
Image & Video Optimization | | ismgadmin0 -
Seeing different Google 3-Pack results on Android mobile browsers vs. IOS mobile browsers. Why is this?
I am researching new SEO recommendations in lieu of Google's controversial "3-Pack" update. I am noticing very different results in the Google 3-Pack on a android mobile browser when I do a local search query versus a query in apple mobile browser. For example if I do a Google search for "Seattle Sporting Goods" I am able to see direction links and full address numbers for businesses in the 3-Pack. However the same query on a Android phone provides only "teaser" street name results, no direction links but still shows business reviews. Is it possible that the 3-Pack update is still in flux? Shouldn't the Google 3-Pack show uniform results across all different mobile browsers? This could impact my SEO recommendations.
Image & Video Optimization | | RosemaryB0 -
What are the best practices for optimizing a site for multiple locations?
I have a client that operates in multiple states. I am trying to find a way to best optimize their website, but all of the best practices for "local SEO" seem to be for things such as restaurants, small businesses, etc. I am looking for a way to optimize for the industry keywords as well as location. Any best practices/suggestions would be greatly appreciated. Thanks!
Image & Video Optimization | | Scratch_MM0 -
Google Places Images
Hi, i recently added a image to google places listing uploaded via the google places dashboard. It was uploaded about 3-4 weeks ago. The image is exactly 1024x1024 in size. I'm not sure whether google is not displaying it because its too big, or because it takes a while for google to start showing images for places listing. I was reading it can take up to 6 weeks. I don't want to have to wait 6 weeks, then find out the reason why the picture wasn't uploaded was because it was too big. Any suggestions on how i can find out which one is the case? Thanks, Matt
Image & Video Optimization | | Mattcarter080 -
Google Place Result taking over Organic Search Result
Hey there, One of our client contacted as stating that their Google ranking dropped. It was originally listed No.2 on the organic search result, but now it shows up only as Google Place instead, and the ranking is lower than before. Apparently it happens in Japan quite often nowadays, does it happen in your country too? Especially on Google.com? Is it becoming a trend?
Image & Video Optimization | | YukiTokuda0 -
Google local listings question
im working with gutter installation company, and we're ranking for all the top keywords in google. the only thing that we're not ranking for is for the map results, for the keyword "gutter ma" since we're located in Springfield ma, i thing Google considers certain areas from Boston, because its more center of Massachusetts, What can i do to improve my rankings in maps for this keyword, because i know it wont work with PO box since i need to confirm an address? Thanks
Image & Video Optimization | | vladraush990 -
New Google Personal Results
Hi, I spotted a new Google Personal Results link in Google today. It doesnt seem to be giving me results from people within my circles, more related to the industry i'm in. Screen grabs here: http://seo-me.com/google-personal-results/ Anyone know much about where these results are pulled from? Or what the relationship is?
Image & Video Optimization | | seoteam-1262910 -
Anyone else had this problem - Google Places?
I have putting to use some great advice I have gotten on here for my Google Places page. I just noticed, however, that my page isn't showing almost all of the information that I have submitted directly in Google Places. http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1416&bih=744&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899&ei=uykmTpDtPIfGsAPD75jmCA&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CB4Q4gkwAA Description not showing Reviews from 3rd party sites not updating Details are only from Dex Knows - NONE I have written within Google Places are showing up More About This Place section has not been updated since I took over the page 3 months ago (still showing old URL for our website as a citation and not our new one) What is going on? Any ideas? -Brant
Image & Video Optimization | | PMC-3120870