I cannot add a specific twitter account
-
Adding competitors twitter accounts, there is one that I've repeatedly tried to add but I keep getting -
"Uh-oh! Account can not be tracked. Please enter a valid account".
I've copied and pasted, manually typed, removed all caps... repeatedly get the same error. The other two accounts I added had no issue going in. Anyone else have something similar that they found a workaround for?
-
Hi Regina,
Since the information for the account was sent into the Help Desk and this does seem like a bug, I'm going to mark this question as answered and I will follow up via email once I have any information from the engineers.
Thanks,
Chiaryn
-
Hi Regina,
I'm sorry that you are having some trouble adding your competitors' Twitter handles. I'm afraid I would need to know what Twitter accounts you are trying to connect to your campaign and which campaign you are trying to add them to in order to look into this for you.
If you would like to keep that information private, you can email it into help@seomoz.org with Attn: Chiaryn in the subject line.
I look forward to hearing from you soon.
-Chiaryn
-
Try following another account. If there is no problem, that rules out scenario B.
If you like, share/message the handle and I can try adding it as well.
-
Scenario A: They may have blocked the account you're trying to add them from.
Scenario B: If you're unable to follow any more people, you may have hit your follow limit.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Since July 1, we've had a HUGE jump in errors on our weekly crawl. We don't think anything has changed on our website. Has MOZ changed something that would account for a large leap in duplicate content and duplicate title errors?
Our error report went from 1,900 to 18,000 in one swoop, starting right around the first of July. The errors are duplicate content and duplicate title, as if it does not see our 301 redirects. Any insights?
Moz Pro | | KristyFord0 -
The right GA account is not populating as an option. Can I redirect to a GA account not listed?
When setting up a campaign, Moz provides a number of Google Analytic options, however not the one that pertains to the specific URL for the campaign. Is there a setting I need to change to allow for the right GA account to populate? Or, can I enter this manually?
Moz Pro | | mmetzger0 -
Why are my "Link Analysis" not updated in all my accounts for the third time this year?
The details on the Link Analysis page are the same as 1,5 week ago for all my 14 accounts.
Moz Pro | | Takeaway0 -
Data Missing In Pro Account
Hi All, I've been using Pro for a couple of years with nothing more than the occasional glitch, however, almost every day there is some kind of data missing from a campaign or two within my account recently. It's got to the point that I send a support ticket most days, no matter how insignificant the problem. Often I just need to disconnect and reconnect Analytics, but it's becoming very frustrating. Is it just me who's having these issues or do other people have the same problem recently? Thanks, Steve
Moz Pro | | Stevie-G0 -
'Too many on-page links': doesn't add up...
Hi All, I'm fairly new to the site, have had a full site crawl and am somewhat confused by a large number of pages (82) reported as showing 'too many on page links'. Mine is a new e-commerce site selling a project management methodology. I have about 80 pages which describe individual templates and contain internal links to additional, related content on the site. The crawl warnings define too many on page links as roughly 100 "on any given page" yet almost none of the pages flagged contain more than 20-30 on links. Any thoughts and ideas about (a) the degree to which this will aeffect my ranking in practice and (b) how to resolve it gratefully received! Thanks in advance, Felix
Moz Pro | | RomanCat0 -
Place a hold on account
Anyway to place a temporary hold on an account at my next billing cycle/date without cancelling? I haven't had the time to fully take advantage of SEOMoz. Thanks.
Moz Pro | | dave_whatsthebigidea.com0 -
Links don't add up
Sorry if this is obvious, but I'm new to seomoz. I've run an analysis for one of my pages and it's showing 624 total links - 118 internal and 6 external. Why doesn't the sum of the internal and external links equal the total links?
Moz Pro | | landmark10 -
How to get past PA and DA value for a specific URL ?
Hi everyone, I was wondering if there is a way to get the past PA and DA value for a specific URL ? I did run a small SEO campaign targeting a couple of deep pages over a month on my site and I would like to measure the efficiency of this campaign but I forgot to write down what was the PA (I know more aloess the DA) of those pages before the starting the campaign. Is their a way to retrieve the historical data of PA/DA ? thanks
Moz Pro | | Gus_Martin0