Star ratings in rich snippets not displaying
-
Hi all,
I have a site where star ratings are being used in rich snippets. Up until about 8 weeks ago these were displaying in SERPs as normal. They have since stopped being displayed in SERPs even though Google's Rich Snippets testing tool says that the markup is correct and they display within the test tool environment.
I'm just wondering if anybody else has had the same problem and if there's a solution?
Thanks,
Elias
-
I too have seen this behavior, and don't know of a one-fits-all solution. Personally I'd start examining things with the specific URL. Do other results in those SERPs have stars?
-Dan
-
Hi Rich,
There's one particular page on one of our websites that is very powerful, really high page authprity on a site with a huge domain authority yet the rich snippets are intermitent. Some days they're there some days they're not.
I'm not sure why but it is only the stars that do not always display. The date of the review is consistent.
Strange.
-
Hi Elias
Few things are as temperamental as rich snippets. We've been experimenting with flavours of them for about 6 months and now have star ratings displayed for virtually every SERP entry.
However there's one page on our site with great page authority, that has been around for years, that we embedded star ratings on to 3 months ago yet Google refuses to show any snippets at all. Can't see any reason why this one page won't take. We've not yet been able to crack this one so any pointers would be really helpful!
Rich
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site wide decrease in featured snippets
Hi, As of April we have seen a huge drop in the number of featured snippets and I'm unsure why. No major changes have been made to the site. We did submit to to Google news at a similar times (failed unfortunately) I have plotted our featured snippets and competitors featured snippets form data from Semrush and most our competitors have seen a fall in number of featured snippets. There has also been a large fall for some categories specifically. But overall we have seen the largest drop out of everyone. (See attached Graph) Does anyone have any clues as to why Google would remove multiple featured snippets from one website in particular. Thanks. OwseH
Intermediate & Advanced SEO | | Sally940 -
Agency VS Freelancer: Industry rates for a GOOD link builder
Hello Moz Community, I am looking to hire a link builder for SEO purposes. What are the normal rates and what I should expect for my money? Can you guys please share your knowledge with me so I am better prepared when hiring the right person! Bonus point for tips on what to look for when hiring someone and also best places to look for an SEO specialist! I look forward to all your replies!
Intermediate & Advanced SEO | | xlucax0 -
How Can I Displace a Quora Q&A in a Google Featured Snippet?
Hello all. I'm looking for ideas for displacing a Quora Q&A as the featured snippet in google search results. I rank organically for the target term (it's a branded term, "urban airship pricing") in results 1, 2, 3 and 4. The Quora Q&A ranks 5, but is still getting the featured snippet. The Quora question, which is from 2013, is negative - essentially "why does Urban Airship cost so much." It was posed / someone answered the question before we restructured pricing, and added a free starter edition, so the information in the answer is incorrect. It's causing issues for our sales teams, there's a fair amount of volume around this term for us, and worst of all, it's making me mad 😉 I've considered the tactics listed below, but would love to know if anyone's done this, and what free or low-lost tactics work/where to focus efforts. Thanks in advance for help! -Jessica Tactics I'm Considering (Are some or all worth doing? Better ideas?) Create a pricing FAQ page on my website to try give Google a short answer to a query related to pricing that it might feature instead of the Quora Q&A Get a lot of folks to downvote the Quora question (and upvote the short answer we added). Although I'm worried that "activity" on the question might actually make things worse not better in terms of its visibility. Buy paid Google Adwords for the term so the featured snippet isn't quite so starkly featured (we were buying for this term, looking into why our ads aren't showing up at the moment) Talk about pricing on sites like Product Hunt or others (other ideas?) to see if they'll rank highly enough to add more/better content to page 1 results. Contact Quora and let them know that this outdated question is being pulled into a featured snippet and see if they'll do something about it (remove it, etc.) Provide feedback to Google (using the link under the snippet) that "something is wrong" or "this isn't useful"
Intermediate & Advanced SEO | | jpoundstone0 -
Click Through Rate on Password Protected Pages
Hi Moz community, I have a website that has a large database with 800+ important pages, and want Google to know when people visit and stay on these pages. However, these pages are only accessible to people once they create an account with a password, and sign in. I know that since these pages are password protected, Google doesn't index them, but when our visitors stay for a while on our site browsing through our database, does this data get included in our CTR and Bounce Rate by Google? This is really important for Google to know about our database (that people are staying on our site for a while) for SEO purposes, so I wanted to know that if the CTR gets measured even though these pages aren't crawled. Thanks for the help!!
Intermediate & Advanced SEO | | danstern0 -
404 Pages. Can I change it to do this without getting penalized ? I want to lower our bounce rate from these pages to encourage the user to continue on the site
Hi All, We have been streaming our site and got rid of thousands of pages for redundant locations (Basically these used to be virtual locations where we didn't have a depot although we did deliver there and most of them was duplicate/thin content etc ). Most of them have little if any link value and I didn't want to 301 all of them as we already have quite a few 301's already We currently display a 404 page but I want to improve on this. Current 404 page is - http://goo.gl/rFRNMt I can get my developer to change it, so it will still be a 404 page but the user will see the relevant category page instead ? So it will look like this - http://goo.gl/Rc8YP8 . We could also use Java script to show the location name etc... Would be be okay ? or would google see this as cheating. basically I want to lower our bounce rates from these pages but still be attractive enough for the user to continue in the site and not go away. If this is not a good idea, then any recommendations on improving our current 404 would be greatly appreciated. thanks Pete
Intermediate & Advanced SEO | | PeteC120 -
Generating Rich Snippets without Structured Data
I noticed something in Google search results today that I can't explain. Any help would be appreciated. I performed a real estate based search and the top result featured a rich snippet showcasing the following... Address Price Bd/Ba
Intermediate & Advanced SEO | | RyanOD
912 Garden District Dr #17. Charlotte, NC 28202 $179,990 3 / 2
222 S Caldwell St #1602. Charlotte, NC 28202 $389,238 2 / 2&1/2 However, when I visit the page associated with this information, there is no Schema to be found. In fact, the page is, for the most part, just a large table listing homes on the market. The table headings are Address, Price, and Bd/Ba. Is it common for Google to use table based data to generate rich snippets? What is the best way to influence this? In the absence of Schema (as the page we are talking about has no Schema implementation), does Google default to table data? Has anyone seen this behavior before and, if so, can you point me to it? EDIT: I've now come across a few other examples where the information is not in a table, but rather in divs. Why are such sites (you can find some by searching for "[ZIPCODE] real estate") getting this treatment?0 -
Title displays differently depending on search query?
Hi, I have seen this a few times but maybe someone can shed some light as to why this happens? If I search for a generic keyword im targeting in the title tag it shows the actual title tag placed in the code. But if I search for the brand name, the title tag changes to show just the brand name, so completely different to the default title tag. Any ideas why it does this? And is this bad, is Google saying the content on the site is not relevant and therefore decides to change it? Cheers
Intermediate & Advanced SEO | | activitysuper0 -
When doing email blogger outreach what response rate do you expect?
How many emails do you send in the average outreach campaign? How many links would you expect from that? Also - when doing email blogger outreach do you need to offer the blogger something other than (great) content, in order to get a link? (maybe cash, or a link back?) I'm doing email blogger outreach for a number of clients and types of content, but am finding it hard to get links from bloggers. Any help is appreaciated! Thanks
Intermediate & Advanced SEO | | kevinmorley0