Moz has a problem connecting to my GA account. But it hasn't changed..?
-
A client recently rebuilt there site. Same URL, same Google Analytics code. When I log into my SEOmoz campaign for this site, I get this message:
It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection.
There is nothing to update however. Nothing should have changed in my settings. Do I need to start over here? Any help is appreciated (I know analytics is working, checked it this morning.....)
-
Hey Courtney,
I just wanted to update here and let you know I've responded to your email. We'll continue through there so we can discuss your campaigns with respect to your privacy.
For anyone else, this appears to be a one-off authentication issue. I will update this thread if it turns into anything pertinent to the community at large.
Cheers!
Joel. -
Yep, reconnected and still nothing. Guess I will have to submit a help ticket to MOZ.
-
It seemed to have fixed the problem for me as well, but I believe you get a warning that doing so will cause you to lose historical data. If that matters to you, perhaps the OP should contact Moz for help.
-
When things changed over from SEOMoz to Moz, I had this problem with one of my campaigns. So I just disconnect and reconnect Google Analytics from my campaign as well and it appeared to have fixed things for me.
-
I encountered this problem today with a brand new campaign I created yesterday. I double checked the settings page but there was no where to connect or reconnect the connection - so since the campaign was new I just removed the connection and reconnected it - this probably isn't a good option for you however.
I initially thought that it had something to do with me going between Moz Analytics and back and forth to the old Moz Campaign Manager. Perhaps someone from the team can comment?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Pages with Temporary Redirects on pages that don't exist!
Hi There Another obvious question to some I hope. I ran my first report using the Moz crawler and I have a bunch of pages with temporary redirects as a medium level issue showing up. Trouble is the pages don't exist so they are being redirected to my custom 404 page. So for example I have a URL in the report being called up from lord only knows where!: www.domain.com/pdf/home.aspx This doesn't exist, I have only 1 home.aspx page and it's in the root directory! but it is giving a temp redirect to my 404 page as I would expect but that then leads to a MOZ error as outlined. So basically you could randomize any url up and it would give this error so I am trying to work out how I deal with it before Google starts to notice or before a competitor starts to throw all kinds at my site generating these errors. Any steering on this would be much appreciated!
Moz Pro | | Raptor-crew0 -
MOZ not accepting recent changes
We have made some changes on our website according to the SEO standards per Moz report and did some crawler tests but it seems that MOZ is not crawling our recent changes. It is showing the results according to the previous data. What can be the problem here?
Moz Pro | | torbett0 -
'Duplicate Page Content' for dissimilar pages
I'm using Moz's Crawl Diagnostics to try and clean up some SEO priorities for our website (http://www.craftcompany.co.uk) HOWEVER, virtually all of the pages that are being categorised as duplicate content are not the same, or indeed similar. For instance, these three pages have been deemed duplicated pages; http://www.craftcompany.co.uk/pme-rose-leaf-veined-plunger.html http://www.craftcompany.co.uk/double-faced-satin-ribbon-black-25mm-wide.html http://www.craftcompany.co.uk/double-faced-satin-maroon-10mm-wide-25mt.html Can anyone give me an insight into why this is? Many Thanks! http://www.craftcompany.co.uk/
Moz Pro | | The_Craft_Company0 -
Duplicate Titles Shown in Moz Analytics
Hello, My Moz analytics show over 50 duplicate titles. This because my website title is shown on each page (eg About us | Social Engagement, Contact us | Social Engagement, etc.) Is this really an error to be fixed, that otherwise will impact rankings? Or can I leave it as it is? I don't mind having my website title on each page, but if its worth removing it due to duplicate issues impacting ranking, I will remove 🙂 In this case, does someone have any suggestion on how to do this? Which files should I modify? (Im using Wordpress CMS, and I dont see each page code) Thanks in advance.
Moz Pro | | socialengaged
Regards, Eugenio | Social Engagement (http://socialengagement.it)0 -
Its been over a month, rogerbot hasn't crawled the entire website yet. Any ideas?
Rogerbot has stopped crawling the website at 308 pages past week and has not crawled the website with over 1000+ pages. Any ideas on what I can do to get this fixed & crawling?
Moz Pro | | TejaswiNaidu0 -
Problem with seoMoz keyword tool and rank tracking?
hi all, so i get another problem with rank tracking. We’re unable to retrieve your ranking. and keyword difficulty tool The Keyword Difficulty tool is currently unresponsive due to difficulties with real-time rankings retrievals. We apologize for the inconvenience and are working to fix it. i seem to keep getting this error messages these past 2 days and this is affecting the numbers on my campaign (history n analysis) can someone tell me what's wrong? thanks,
Moz Pro | | BSutandio0 -
Moz crawling
Hi Everyone! I'm new to the SEOMoz and wanted to find out if there is a way to decrease the waiting time for the campaign crawl. I have made a lot of changes based on the first crawl and would like to see how these are reflected on the reports, but can't until the next crawl is performed. Any help would be greatly appreciated.
Moz Pro | | coremediadesign0