Moz has a problem connecting to my GA account. But it hasn't changed..?
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A client recently rebuilt there site. Same URL, same Google Analytics code. When I log into my SEOmoz campaign for this site, I get this message:
It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection.
There is nothing to update however. Nothing should have changed in my settings. Do I need to start over here? Any help is appreciated (I know analytics is working, checked it this morning.....)
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Hey Courtney,
I just wanted to update here and let you know I've responded to your email. We'll continue through there so we can discuss your campaigns with respect to your privacy.
For anyone else, this appears to be a one-off authentication issue. I will update this thread if it turns into anything pertinent to the community at large.
Cheers!
Joel. -
Yep, reconnected and still nothing. Guess I will have to submit a help ticket to MOZ.
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It seemed to have fixed the problem for me as well, but I believe you get a warning that doing so will cause you to lose historical data. If that matters to you, perhaps the OP should contact Moz for help.
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When things changed over from SEOMoz to Moz, I had this problem with one of my campaigns. So I just disconnect and reconnect Google Analytics from my campaign as well and it appeared to have fixed things for me.
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I encountered this problem today with a brand new campaign I created yesterday. I double checked the settings page but there was no where to connect or reconnect the connection - so since the campaign was new I just removed the connection and reconnected it - this probably isn't a good option for you however.
I initially thought that it had something to do with me going between Moz Analytics and back and forth to the old Moz Campaign Manager. Perhaps someone from the team can comment?
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