Connect to Google Analytics problem (Moz Analytics)
-
Hello - I recently received the Beta invite to Moz Analytics (very excited). I set up the campaign for our primary site and entered our Google Analytics profile - however, Moz does not seem to accept the profile when I click the "Save" button. All of our profiles are listed w/in the drop-down menu, but after selecting the profile we wish to link/connect to - nothing happens. So we're not receiving any stats w/in Moz from our GA acct.
Please help. I'm really anxious to begin delving into Moz Analytics!
Thanks
-
Hi Keri
I have managed to connect my GA account a few days back (on Oct 12 I believe) but most of MOZ analytics pages are still showing:
"We are collecting your data now. Check back within 24 hours."
Is this normal? If not what can I do to fix it or could you put me in touch with support?
Thank you vm
-
Hi Ryan,
Have you followed up with the support ticket that Peter started? That's the best place for an individual issue like this. Thanks!
-
Still unresolved. Moz Support - please flag this as still an open issue.
-
For those who had a problem connecting in the last few hours, please try again. We did have a GA problem overnight that's been fixed. Thanks for your patience!
-
Hi
Am a new user too and unable to connect to my GA account. Similar situation to the one described above. Can you please let us know the solution. thank you
-
Thanks for the response. Just emailed back a reply.
-
Hi Ryan,
Thanks for letting us know. I am starting a ticket for you right now. So you should be seeing a response from me soon. Hope to talk to you soon!
Best,
Peter
Moz Help Team. -
Moz support. Please flag this as not answered. There's still no resolution to the problem.
Thanks,
-
I'm still not able to connect to my GA account. I see the list of available GA profiles for my GA account listed in the drop-down menu w/in the Google Analytics section of the Traffic Settings. But, as soon as I select the profile I want to connect to, the "Save" button doesn't work.
Moz staff, please help!
-
I had a situation at a different site that required me to connect my GA account.
My business website's GA profile used to be linked from my personal Google Account. After incorporating as a company, I created a new Google Account and created a fresh GA profile. So I had two tags. When using that other tool, I accidentally connected my personal GA account whose tag was no longer on my business site and it didn't seem to do anything.
It was just something to consider if you were in such a situation.
-
It appears you need to Disconnect from GA and then Reconnect to make it work.
-
Sorry, I don't understand what you mean by "and the site has tags of the second account"?
-
Do you possibly have more than one GA account and the site has tags of the second account, i.e. other than the one you are trying to connect?
-
I'm also having a problem with GA. I get a message for all of my accounts that I need to update the GA connection. I go to Setup and click Update. However I keep getting the message that I need to update the GA connection.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Re-connect Goggle Analytics to Moz
I lost the GA account connection to my moz campaign account. I am re-connecting now but on the traffic settings, when I am about to disconnect, I get a warning that I will lose the historical data, what is the impact of loosing this data for the campaign? Thank you
Moz Bar | | RaquelSaiz0 -
Moz is only crawling 2 pages
Hi, I found a similar thread, but it did not provide a clear-cut answer. We have had this campaign running for over a year, and we are always adding content to the website, but Moz is only ever able to crawl 2 pages, Screaming Frog only picks up 12, but I know there is a lot more than that. None of our pages are set to no-index, so I do not know what is causing this. Welcoming any ideas/solutions. Thanks
Moz Bar | | GavinAdv0 -
How non-US Moz customers will use Keyword Explorer after the Keyword Difficulty tool is retired?
The new Moz Keyword Explorer looks good but its search volume is US based and completely useless for non-US websites. This is from Rand's post: "while the tool can search any Google domain in any country, the volume numbers will always be for US-volume. In the future, we hope to add volume data for other geos as well." In the Keyword Difficulty tool, Moz shows Google search volume data, which is similar to what I see in the Google Keyword Planner and Google Search Console. For example, keyword X in the Australian search market has 6-7k searches in the Google Keyword Planner and 8k searches in Moz. The very same keyword has 118k-300k search volume in the new Keyword Explorer! Obviously this new search volume is not useful in the Australian market. I often used the Keyword Difficulty tool to identify new keyword opportunities but what can I do to complete the same tasks after they retire the tool?
Moz Bar | | Gyorgy.B2 -
I am not able to perform crawl test in moz tools
it is throwing there is some problem in domain when i try testing the crawl test for my domains
Moz Bar | | IBEE-Hosting0 -
Monthly Data Option not appearing in Moz AGAIN
Hello Again, It's a real shame that I seem to come to this forum to only complain about your product again and again. I remember a time when I used to really respect this company, but your tool is absolutely abysmal. Anyway, my latest issue (to add to the pile) is that campaigns that have been in my account for almost 2 months STILL do have options for me to make monthly reports on. What's wrong now? Edit: I just checked the date I added these profiles, it was around the end of last month, so one and a half months ago.
Moz Bar | | Paul_Tovey0 -
Does Moz Pro generate similar keyword phrases in a list (preferably showing their difficulty %) or is it only one phrase at a time with no similar words/phrases suggested?
I just signed up for Moz Pro but the keyword research seems to only let you try one keyword phrase at a time. Is there a way for it to give related keywords along with their difficulty % info, etc. It is far too slow and inconvenient doing one at a time.
Moz Bar | | SavingSpotlight0 -
New website launched 3 weeks ago but not sure what Moz Analysis is telling me?
Hi 3 weeks ago I re-branded and completely changed the proposition on www.over50choices.co.uk as the URL is appropriate to the proposition. And whilst it looks good I am unsure what the Moz Tools are telling me, other than it doesnt look good? There should be about 163 pages, but Moz reports over 500 due to i think so many 301's? Plus most pages under the HTTP Status reports No Data! Most of the the 404's are from the old site. Webmaster Tools say 163 pages submitted but only 2 indexed, but on site:search it says about 117 but 40+ of these are the old site. It looks a mess...! Sleepless nights have started - any thoughts!? Thanks Ash
Moz Bar | | AshShep10 -
Moz Rank Tracker doesn't work with "PHRASE" Keywords!?
Hello, If at http://ranktracker.moz.com trying to track phrase KW - the system wont accept it. But adding [EXACT] match with [] - works well. Have I missed something? Cheers.
Moz Bar | | SEOisSEO0