I am struggling to log in from different PC's
-
Using the same log in details, I struggle to log in from different PC's. Does not seem to be browser specific, works on chrome from my home PC but when I try on chrome from my work pc it won't let me log in?
-
Hey there,
Sorry no one from Moz got back to you yet. There's nothing in our system that will prevent you from logging in on different devices, even at the same time. This sounds like it's more of an issue of using incorrect passwords.
What does it say when you try and login?
Thanks,
Joel. -
Can you give some more details like what happens?
You can always drop Moz support an email
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
SSL - green padlock but Moz say there's an 804 error?
Hi, my site has a green padlock and no SSL errors but Moz are reporting an 804 error. I use CloudFlare with fairly complex settings. I've read this thread but it's quite old and I don't understand which parts of it are still valid. I'd love to know whether this can be sorted before I spend hours setting up Moz's features as if they can't crawl my site then I would obviously need to cancel my subscription. Thanks
Getting Started | | Barn2Plugins0 -
What to believe Google's Comp or Moz's Opportunity/Potential graph
Hi! I'm newbie and I really don't know which info is best to dial in with the keywords. Google tells me that my keyword is in high competition, but Moz suggests that I have very high opportunity and potential with low difficulty with the same keyword... Maybe I need some sleep and come back later :-). Many thanks!
Getting Started | | PapaMilicia0 -
I haven't used Moz and you've been billing me. Please refund thanks
I signed on for a free trial and found out today that you've billed me in June and July. Check my history as this is only the second time i've logged in and it's just to request you refund.
Getting Started | | Completebanker0 -
Can you help me with setting up a campaign? I get stuck after I put in the domain name and the other information doesn't go through.
Can you help me with setting up a campaign? I get stuck after I put in the domain name and the other information doesn't go through. Regards Roshni M
Getting Started | | harmanseo0 -
Different Number of backlinks
Hi Everyone, So i did subscribe to SEO Moz about a week ago.
Getting Started | | TheExchangeGroup2013
I was trying to check the amount of backlinks that i have on my website but i got different result in comparison with another link checker provider. SEO Moz tends to give less amount of backlinks.
Any thought of this guys? Thanks0 -
What's the best approach to campaigns?
We have lot's of vertical markets (roughly 13), and lot's of business area's (7). From a reporting perspective I need to report by business area, as well as by vertical market. On top of this, we have 9 regional website.
Getting Started | | James-Warren0 -
Moz's official stance on Subdomain vs Subfolder - does it need updating?
Hi, I am drawing your attention to Moz's Domain basics here: http://moz.com/learn/seo/domain It reads: "Since search engines keep different metrics for domains than they do subdomains, it is recommended that webmasters place link-worthy content like blogs in subfolders rather than subdomains. (i.e. www.example.com/blog/ rather than blog.example.com) The notable exceptions to this are language-specific websites. (i.e., en.example.com for the English version of the website)." I am wondering if this is still Moz's current recommendation on the subfolders vs subdomains debate, given that the above (sort of) implies that SE's may not combine ranking factors to the domain as a whole if subdomains are used - which (sort of) contradicts Matt Cutts last video on the matter ( http://www.youtube.com/watch?v=_MswMYk05tk ) which implies that this is not the case and there is so little difference that their recommendation is to use whatever is easiest. It would also seem to me that if you were looking through the eyes of Google, it would be silly to treat them differently if there were no difference at all other than subdomain vs subfolder as one of the main reasons a user would use a sud-domain is a technical on for which it would not make sense for Google to treat differently in terms of its algorithm. I notice that in terms of Moz, while most of the site uses subfolders, you do have http://devblog.moz.com/ - and I was wondering if this is due to a technical reason or conscious decision, as it would seem to me that the content within this section is indeed linkworthy (as it has external links pointing to it from external sources), therefore it would seem to not be following the initial advice that is posted in Moz's basics on domains. Therefore I am assuming it is due to a technical reason - or that Moz's adive is out of date with current Moz thinking, and is indeed in line with Matt C in that it doesn't matter. Cheers
Getting Started | | James773 -
Is there a difference between Moz Pro and Moz Analytics?
I thought that Moz Analytics was now included with Moz Pro. Is this true? I have Moz Pro and I was using the beta version of Moz Analytics back in October. When I log into Moz Analytics, the latest data stops at October 27th and there is no data after that. Is that an indication of when my trial period ended? I have the basic Moz Pro, does that include Analytics portion? Thanks!
Getting Started | | Symmetri0