My Campaign is gone? What happened to it?
-
I logged in tonight and my campaign is no longer there..
-
Hi there! Depending on what happened (perhaps the account was suspended?), the campaigns probably just got archived. In order to fix it, follow these steps:
Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns.Let me know if that helps!
Jen
-
All my 5 websites have gone, i have checked both versions and they are not there? this is ridiculous!
-
Hi Coleman
As Matthew says, but also, if you created accounts in Moz Pro and then went for the try out of Moz Analytics. You campaigns at that stage would have been migrated to Moz Analytics, but if you then created more campaigns in Moz Pro, those campaigns will be missing from Moz Analytics.
Peter
-
If you created a campaign in Moz Analytics but then switched back to the old Moz Pro interface you won't see the campaign there. Navigate to http://analytics.moz.com/manage-campaigns and check if your campaign is listed there.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Campaign did not fully update this week
This is not a new campaign. It updates every Thursday but this week did not update some sections like:
Product Support | | alliancehvac
Search Visibility
Desktop vs. Mobile Search Visibility
Top National Keywords
Top Local Keywords
Rankings0 -
SEO Campaign for testing site?
We are in the process of a website redesign and have initiated an SEO campaign on the current site to set benchmarks. Does it make sense for us to run a separate SEO campaign on the testing site as well? Michelle
Product Support | | Michelle-Meyer0 -
I have the same domain name that branches out to 4 different locations on my campaigns. Can I combine all 4 of these campaigns into one campaign?
The one domain, documart.com is broken up into 4 campaigns on Moz. I'd like to put all 4 campaigns into one campaign if that is possible.
Product Support | | HotCoffeyDesign0 -
What day does Moz update the keyword rankings, my campaigns are all over a week since the last update?
HI, It has been over a week since the last ranking update and i'm wondering if these typically are run on a certain day? My last update was on 8/12/14.
Product Support | | SearchOpt0 -
Trial ended, card charged, but campaign data is gone!
I activated a free trial of Moz about a month ago. On the 17th, it tried to charge my credit card and failed. It tried again on the 19th and succeeded. My account is now active and at the subscriber level. However, my campaign data is gone! I re-activated the campaign in Pro as instructed, but the data is from back in March. There should be data from the past month. I tried to re-activate the campaign in the new Analytics, but it won't do anything. I press the Activate button, and nothing happens. I was hoping to use Moz and get some work done today, but now I am unable to. I was under the impression that, once payment went through, I would be able to access all of my current Campaign data. Instead, the data I'm seeing is only available through Pro, not the new Analytics. Also, the data is from back in March, not recent data. How can I regain access to my recent Analytics Crawl and other data?
Product Support | | kenliftchair0 -
I accidently hit archive on one of my campaigns. How do I undo that?
How do I move a campaign from archive to active. I wrongly hi the archive button before I was ready.
Product Support | | Swecky1 -
Add more campaigns
I need to add more campaigns to my account and don't see any place to do this. I can't even find a phone number or email address to ask for this information. Please help tami@multifamilypro.com
Product Support | | Admin50