Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Problem to log into moz
-
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
-
Hi all!
Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!
Best,
Sam
Moz Helpster -
Thank you very much it worked with all the tricks:-)
All the best
Iris
-
There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?
If you paste moz.com/logout into your address bar and hit return, I find you can then login correctly.
I hope that helps,
Peter -
Been having the same problem. Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.
-
I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz?
Can Dollarpesa Website Achieve a High Google or Bing Ranking with a Domain Authority of DA 50+ on Moz? How to Attain Domain Authority of DA 50+ on Moz? everyone please help me
Moz Pro | | dollarpesa0 -
Block Moz (or any other robot) from crawling pages with specific URLs
Hello! Moz reports that my site has around 380 duplicate page content. Most of them come from dynamic generated URLs that have some specific parameters. I have sorted this out for Google in webmaster tools (the new Google Search Console) by blocking the pages with these parameters. However, Moz is still reporting the same amount of duplicate content pages and, to stop it, I know I must use robots.txt. The trick is that, I don't want to block every page, but just the pages with specific parameters. I want to do this because among these 380 pages there are some other pages with no parameters (or different parameters) that I need to take care of. Basically, I need to clean this list to be able to use the feature properly in the future. I have read through Moz forums and found a few topics related to this, but there is no clear answer on how to block only pages with specific URLs. Therefore, I have done my research and come up with these lines for robots.txt: User-agent: dotbot
Moz Pro | | Blacktie
Disallow: /*numberOfStars=0 User-agent: rogerbot
Disallow: /*numberOfStars=0 My questions: 1. Are the above lines correct and would block Moz (dotbot and rogerbot) from crawling only pages that have numberOfStars=0 parameter in their URLs, leaving other pages intact? 2. Do I need to have an empty line between the two groups? (I mean between "Disallow: /*numberOfStars=0" and "User-agent: rogerbot")? (or does it even matter?) I think this would help many people as there is no clear answer on how to block crawling only pages with specific URLs. Moreover, this should be valid for any robot out there. Thank you for your help!0 -
Screaming frog, Xenu, Moz giving wrong results
Hello guys and gals, This is a very odd one, I've a client's website and most of the crawlers I'm using are giving me weird/ wrong results. For now lets focus on screaming frog, when I crawl the site it will list e.g. meta titles as missing (not all of them though), however going into the site the title is not missing, and Google seems to be indexing the site fine. The robots.txt are not affecting the site (I've also tried changing the user agent). The other odd thing is SF gives a 200 code but as a status tells me "connection refused" even though it's giving me data. I'm unable to share the clients site, has any one else seen this very odd issue? And solutions for it? Many thanks in advanced for any help,
Moz Pro | | GPainter0 -
Meta Tag Descriptions not being found in Moz Crawls
Hey guys, I have been managing a few websites and have input them into Moz for crawl reports, etc. For a while I have noticed that we were getting a gratuitous amount of errors when it came to the number of missing meta tags. It was numbering in the 200's. The sites were in place before I got here and a lot of the older posts no one had even attempted to include tags, links of the page or anything. As they are all Wordpress Sites and they all already had the Yoast/Wordpress SEO plug-in installed on them, I decided I would go through each post and media file one at a time and update their meta tags via the plug in. I personally did this so I know that I added and saved each one, however the Moz crawl reports continue to show that we are missing roughly 200 meta tags. I've seen a huge drop off in 404 errors and stuff since I went through and double checked everything on the sites, however the meta tag errors persist. Is this the case that Moz is not recognizing the tags when it crawls because I used the Yoast Plugin? Or would you say that the plugin is the issue and I should find another way to add meta tags to the pages and posts on the site? My main concern is that if Moz is having issues crawling the sites, is Google also seeing the same thing? The URLS include:
Moz Pro | | MOZ.info
sundancevacationsblog.com
sundancevacationsnews.com
sundancevacationscharities.com Any help would be appreciated!0 -
How you can manipulate your MOZ DA
I have become frustrated at MOZ in the last few months, none of my backlinks have made it into the index. Old back links. Long story short, I figured out the issue and I figured out how anyone can manipulate their DA. I wrote a blog post about it here, http://blog.dh42.com/manipulate-moz/
Moz Pro | | LesleyPaone1 -
Moz Pro vs. Moz Analytics
Beta version has been out for awhile. Curious to know what people think of Moz Analytics. Personally, I'm having a hard time making the switch from Pro to Moz Analytics because I'm so used to the navigation and layout of Pro. What does everyone else think of the new Moz Analytics? Advantages? Disadvantages?
Moz Pro | | EEE31 -
White Label Version of Moz Pro?
I may have missed it, but is there a white label option for Moz Pro? I have a few clients that would like to login and have a look at competition, rankings, etc. Perhaps something like WebCEO or MySEOtool?
Moz Pro | | TysonDowns0 -
Moz WordPress Plugin?
WordPress is currently 18% of the Internet. Given its huge footprint, wouldn't it make sense for Moz to develop a WP plugin that can not only report site metrics, but help fix and optimize site structure directly from within the site? Just curious - I can't be the only one who wonders if I'm implementing Moz findings/recommendations correctly given the myriad of WP SEO plugins, authors, implementations.
Moz Pro | | twelvetwo.net5
