OSE Export very slow
-
Anyone else having issues with Open Site Explorer? Been trying to export a backlink report for a website for the past 2 hours (the grey bar has been going that long). The site only has 1937 backlinks!!
-
Woops! Keri's right - I read that response "Thanks for the reply, customer services." and thought that you meant you received an answer via email. I made an assumption there. Sorry!
Anyways, can you please send us an email by going here and following the instructions under the search bars? http://moz.com/help/contact. It sounds like there's enough issues here that we should look into each one one-by-one. Again, I'm sorry for misreading your post earlier.
-
Carl,
Aaron really didn't mean it that way. Our help desk has had higher number of tickets lately, and he skimmed, saw the thanks, and thought everything was OK. I'll have him come back and make sure this gets the proper attention. My sincere apologies for the mixup.
Keri
-
So you have time to respond with sarcasm but can't be bothered to address the issues I raise? Nice.
-
Great to hear! Thanks for letting us know.
-
Thanks for the reply, customer services. I didn't mark it as product support for the fun of it
-
Finally finished and returned an empty report!! Does anything around here work!! If it's not OSE breaking, it's moz analytics not working with G+, keep forgetting Twitter info, cookie problems with chrome etc
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Same domain, different DA? (OSE)
Bit of an odd one here, anyone seen this before: https://i.gyazo.com/aa083d07c58623e101fc84b8b569a0cc.png
Link Explorer | | ThomasHarvey0 -
Top Pages in OSE
Hey, I'm using OSE to determine top pages for some domains. This works great for some sites, but I'm finding with a few sites only the home page comes up in the 'top pages' list - is this because the home page is the only one with a PA above one? Cheers
Link Explorer | | wearehappymedia0 -
Moz cannot crawl domain. Also OSE does not work properly on this specific domain?
Hi all, Moz cannot crawl the domein http://www.hoesjescases.nl.
Link Explorer | | Guapa_zwolle
When I open the crawl report I only see one line: <colgroup><col width="229"><col width="287"><col width="420"><col width="370"><col width="141"></colgroup>
| URL | Time Crawled | Title Tag | Meta Description | HTTP Status Code |
| http://www.hoesjescases.nl | 2015-10-05T12:20:48Z | 404 : Received 404 (Not Found) error response for page. | Error attempting to request page; see title for details. | 404 | Also when running OSE on this domain, Moz only can find 4 root domains while Majestic can find 91 domains. Google seems not to have any problems. What can be the problem for MOZ? Greetings!0 -
Quality/Established blog showing DA1 PA1 on OSE
Hello there, We have come across what looks like a high quality blog in our niche (interior design). The blog has been established for a while and is well designed. The content is of a good quality The blog URL: http://www.apartmentnumber4.com The blog has a good following across its social media accounts. However, Open Site Explorer is showing DA1 and PA1 Does anyone know why that is?
Link Explorer | | roberthseo0 -
Unable to download OSE advanced report
I started downloading an OSE advanced report yesterday. It has been over 20 hours and the message below is shown on my report list page. Processing Getting data from the LSAPI. 27,450 out of 100k results found It takes a very long time than usual so I would like to know if there is currently any technical issue on Moz part, or that I should change any setting and try downloading it from the start. Thank you very much.
Link Explorer | | iREP0 -
Sidebar on OSE causing problems
For the last few days a sidebar has been showing up on OSE and as a result I cannot see the social information on URLs, can someone fix this?
Link Explorer | | Eavesy0