How to view the sources of visitors who bounced off in Google Analytics?
-
Hi there,
we have a website with a more than 60% bounce rate. I'm trying to find out where these visitors (the ones that are bouncing off) are coming from, to what percentage are they coming from the PPC campaign, from organic search results or referrals.
I suspect that the keywords from the PPC campaign are not relevant to the website content (and hence visitors are bouncing off).
Does anyone know how to check this in Google Analytics?
Thanks in advance!
-
Hi there
There is actually "Bounced Visits" segment you can select by default.
Go to Acquisition -> All Traffic and make sure the primary dimension selected is: Medium - so your data is grouped by paid, organic, direct etc.
Click the drop down arrow next to the default All Visits section at the top of the page and then click on the "Bounced Visits" tab to highlight it. You can deselect All Visits at this point or use it to compare.
You should be left with a report of the amount of bounced visits per medium type, which is hopefully what you're after.
Hope this helps.
-
Here is a technique that may work for you.
In Google Analytics, you can go to:
Acquisition...
Keywords...
Organic... (Or paid)Sort by highest bounce rate.
You may see a lot of one-offs that may not be very relevant, so it's useful to add some filtering.
So, set some advanced filters, such as:
Site usage... Bounce rate... greater than 50
Site usage... Visits... greater than 5.
Which may filter out some of the noise.
Sort by bounce rate to see the highest bounce rate keywords.
Remember that more than half will be not provided, probably, but this will give you a sampling of keywords with the highest bounce rate.
Also, perhaps the bounce rate is high because they found what they wanted to know on that page very quickly. Sometimes a satisfied visitor bounces.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can Google shopping listings affect SEO rankings?
Hello everyone. Here is my question: Until 4 weeks ago we used to have just around 2,000 product/pages on Google shopping of our product pages, then we added over 40,000 more items/pages to it, and our Google natural search rankings dropped on most of our long-tail keywords pointing to the same product pages. Do you think that's just coincidence or could the number of products/pages on Google shopping affect natural search results?
Paid Search Marketing | | fablau0 -
Google Account verification requires phone number - too many clients!
Hello, all! I like to create a Google Account for my smaller clients, so that I can associate Analytics, AdWords, GMB, etc. all with the same account. Problem: I've used my phone number too many times, so I can't get the new account verified. I've also used all three of the other phones in our family. 🙂 I tried using the "Burner" iPhone app to create a new number, but apparently the all-knowing Google even has info on phone numbers, as it returned "This phone number cannot be used for verification." I'm sure that there's an obvious solution out there - who among you has found it, and is willing to share?! 🙂
Paid Search Marketing | | measurableROI0 -
Return of investment on spend on google adwords
Hi Running an adwords campaign for a builders/construction company namely double glazing what sort of return of investment could I expect to get on a return of £4000 per month? I know its a million dollar question but any insight or thoughts would be appreciated, especially on tracking ROI for example in this case it's just leads via a contact form on potential conservatory, windows or doors work which would be followed up via phone and an onsite visit.
Paid Search Marketing | | offonhols0 -
Site penalized by google
I noticed for a while that our competitors don't rank for any keywords organically and they are using paid ads to gain traffic. They have been in the industry for over 6 years and we are only new and have ranked above them already. How can we find out if a competitor has been penalized? Thanks
Paid Search Marketing | | edward-may0 -
Adwords linking to analytics
Hi there if i have my adwords for a website of mine on a different account to the one i use for google analytics on it, is there anyway to import the data? currently it will only let me link the adwords data in the analytics account if it is on the same Google account - is there a way to give permission for the data from another Google account?
Paid Search Marketing | | tdigital0 -
Email Address for Google Ireland?
Doe anyone have an email address I can use to contact Google Ireland? One of my competitors posts ads in Australia and I want to see if they would let us also (I work in one of those industries where Google doesn't normally allow PPC) Thanks!
Paid Search Marketing | | theLotter0 -
How much does Google adwords cost increase year to year?
I am trying to find about how much the cost of Pay-Per-Click increases year to year? If anyone can point me to some data/study that speaks to this I would appreciate it very much.
Paid Search Marketing | | JerrodDavid0 -
Google PPC Management
Okay, so I have a client who wants me to manage their ppc on Google. It seems like either they give me access to their PPC account or I manage it via my own account and pre-bill for the cost, later supplying reports. Are those the two options? Thanks...MJ
Paid Search Marketing | | 945010