Social Media connection problems
-
Hi
My campaign is not showing a complete set of data on my Social Dashboard and displays the following message:
We are having difficulties connecting to your "Facebook - Welocalize" account. Please go to "Add/Edit Social Accounts" to reauthorize it.
recommendations?
Thanks
-
Hey Lauren,
Thanks for writing in. Have you tried reauthorizing the connection to Facebook on your campaign? You will most likely need to log into the Facebook account that you originally used to authorize the connection (if more than one account has admin access to the page) and then reauthorize the connection to Facebook.
If that does not correct the error, please email us at help@moz.com so we can look into this further for you.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved trouble connecting
having trouble getting to the dashboard i think mozilla fire fox is blocking
Getting Started | | ecoofficescreens1 -
Got a problem in using MOZ Crawl test
Hello,
Getting Started | | turkeyanaclinic
Guys i need help as i'm getting this message "**Moz was unable to crawl your site on Dec 26, 2017. **Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster."
After i made a Campaign i'm getting this message but after i created new campaign it crawls well
can you help me to edit the old campaign ? Regards.0 -
Multiple Google Analytics Accounts connected to the same MOZ subscription
Hi everyone, I have a quick question regarding setting up my MOZ account and it's
Getting Started | | Bernardo.Reguero
integration with a Google Analytics account: I'm not sure if I'm right but I think I can only set a single Google
Analytics account to do my analysis and then created several campaign. Or is there a possibility to set several Google Analytics accounts and creating several camapign to track diferente websites (connected to diferente Google Analytics accounts) ? Thanks! Cheers, Bernardo0 -
Why is my social account section disabled?
I am not able to interact with the social account section of my campaign. Why is this? I am on a pro trial and that is what I mainly want to test.
Getting Started | | probreakingtour0 -
Campaign set-up is stalling at GA connection.
Hi! I'm trying to set up my first campaign, however at the step where it suggests connection to Google Analytics, when I click "Skip" it stalls... and never continues. I'm just testing your services, at the moment - I I definitely do not want to connect to GA at this point. How do I proceed?
Getting Started | | Strongpages0 -
Moz Pro won't stay connected to my Google Analytics profile
I just started a trial of Moz Pro today and it seems to have a problem staying connected to my Google Analytics account. Evenr time I refresh a page or click to a different page, I get a notification that reads "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please reauthorize now." I click the link to reauthorize and it says it was successful, But then as soon as I refresh the page or click to a new page withing Moz Pro, the message appears again. I'm afraid that none of my GA data is being collected by Moz Pro. What should I do?
Getting Started | | InterCall0