Unable to download CSV Report

[HLConsulting]

Hi, I have the email notifying me that my report is ready to download but the link simply opens a blank webpage. If I go to 'Recent CSV Reports' I can see my report listed but if I click the download button nothing happens. Can anyone suggest a solution? Thanks Hugh

[HLConsulting]

Hi, this problem was resolved - thank you. I received and email today to check if it had been. I unsubscribed from Moz because the tool I thought would solve my problem was not the right one and in the end one of your community pointed me in the right direction (an Spider software) to identify all the links in the website I am editing.

Cheers
Hugh

[HLConsulting]

Thank you Christy, in fact I have done that because I solved the problem of accessing the report. However, I had a question related to the content of the report. So, I am now waiting for a response to the second question.

Thanks for your quick response. If you want to take this string off the system, please go ahead.

Regards

Hugh

[Christy-Correll]

Hi Hugh,

Please send an email to the Help Team at help@moz.com so they can see what is going on with your individual account. Thanks so much for your patience. We appreciate it.

Christy