Bing ranking a weak local branch office site of our 200-unit franchise higher than the brand page - throughout the USA!?
-
We have a brand with a major website at ourbrand.com. I'm using stand-ins for the actual brandname.
The brand is a unique term, has 200 local offices with sites at ourbrand.com/locations/locationname, and is structured with best practices, and has a well built sitemap.xml. The link profile is diverse and solid. There are very few crawl errors and no warnings in Google Webmaster central. Each location has schema.org markup that has been checked with markup validation tools. No matter what tool you use, and how you look at it t's obvious this is the brand site. DA 51/100, PA 59/100.
A rouge franchisee has broken their agreement and made their own site in a city on a different domain name, ourbrandseattle.com. The site is clearly optimized for that city, and has a weak inbound link profile. DA 18/100, PA 21/100. The link profile has low diversity and generally weak. They have no social media activity. They have not linked to ourbrand.com <- my leading theory.
**The problem is that this rogue site is OUT RANKING the brand site all over the USA on Bing. **Even where it makes no sense at all. We are using whitespark.ca to check our ranking remotely in other cities and try to remove the effects of local personalization.
What should we do? What have I missed?
-
Hi Scott,
No offense intended. We all run into problems we don't know how to solve. This is pretty specialized - someone who not only knows Bing really well, but also, whether there are issues with their local algo that could result in a branch outranking a main office. It's the Bing part of this that I think makes the question hardest. I feel like I'm pretty good at Local SEO, but because of Google's dominance in this sphere, I simply don't know enough about Bing to have ready, helpful examples for you. Sorry about that, and I really do hope you can get this sorted out. I'd love to hear what you learn.
-
I used to think of myself as a heavy hitter SEO LOL
I'd welcome any other answers on this, and will try to talk to Bing.
If I find a solution I'll report back.
-
Hi Scott,
I have seen a similar, but not identical, issue reported numerous times in the Google Places Help Forum, in which a branch office is outranking the main headquarters of the business in Google. See threads like this one:
Basically, when this comes up, the advice typically given is that there is no way to force the search engine to choose one location over another, and that the only thing the owner can do is to work on building the authority of the main location in hopes that Google will catch on.
Your situation is different in 3 important ways:
1. You're talking about Bing, not Google.
2. You're dealing with a broken contract and apparently don't have control over the branch office.
3. Your assessment is that the authority of the main office already far surpasses that of the branch office.
Unfortunately, I don't have an easy answer for you here, but I do have a suggestion. I recommend that you try Bing's support chat to see if you can talk to a live person about the issue:
You need to be able to share the actual details of the business - not use stand-ins - of course. Without the real data, no one will be able to assess what is going on, so hopefully, you have the permission of the client to share their info with something like a live chat. I'd be very interested to hear what the rep tells you.
If you don't get anywhere with this, I would recommend hiring a heavy hitting SEO, with whom you can share full details, to help you audit the situation. Someone who is highly experienced with Bing and Local would be my pick, but this may not be easy to find, as Local is so Google-centric, because of Google's dominance.
I hope I've given you at least a starting point here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Using the Onpage Grader for Local Business websites
Hey Guys, Curious how people use the onpage grader for optimizing pages for local businesses specifically, I'm interested if people use keywords with or without a geo modifier since adding a geo modifier will prevent more natural writing to increase the score. If you don't use a geo modifier do you have some general rules of the city that needs to be in the H1 and first paragraph etc. Any tips for using the page grader for local businesses would be great Thanks!
Local Website Optimization | | solidlocal0 -
I cant rank well on google or bing
hi guys, I hope I can make some sense to you guys with what is occuring with my website. I am an absolute novice here. I used a drag and drop website 3 or 4 years ago, not sure exactly at the moment when i purchased the domain. however I did pretty well using paid search on both google and bing for quite some time and fairly descent in my area long beach, ca for organic for some of my keywords ( tv install, tv wall mount installation , and tv mounting service). At some point I noticed a drop last year and so this year I decided to try and do a better job on my website by making it mobile friendly and the whole https thing. I basically had to redo it and then after I was finished, the company I use for my website then transferred my website over to original domain. www.coastlinetvinstalls.com Now, If i do a search for some of the keywords im trying to rank for on google , I show up on the first page in my area on some days, and on the google maps for my local business in my area. On bing, however, Im nowhere to be found for any keywords I used to rank for. It use to be the opposite before I did this whole website fix up or whatever you want to call it. I would be on the first page for anything related to my keywords. Wat happened with bing ? any insight would be greatly appreciated. Thanks in advance,
Local Website Optimization | | Matt160 -
My website is ranking well in all other IP except US ip and that too only one particular keyword could you guys help me ?
My website is Ranking well in all other keywords in all other countries Except US IP and only one particular keyword. Example :- One keyword ABC is ranking well in UK UAE and also on first position but in US IP not even in top 100 results or not even top 300 results
Local Website Optimization | | Hyperlinkinfosystem0 -
Moving from html to wordpress site - 301's
Hello, I recently took control of my website from a web designer. I have been reading as much as I can regards SEO etc to make long term improvements to my site. The site was a basic 4 page website for a local cleaning company. Consisting of a homepage, services page, testimonial and contact page. The site performed reasonably given it's lack of detail or SEO but probably only because the level of competition isn't great. I am in the process of rebuilding the site in wordpress and with SEO in mind I intend to have more than 1 page regards services. I have 301'd my services.html page to my number 1 keyword term to gain any little link juice that is available. Now to my questions... Should I be doing this with the other pages? Is it worth 301'ing my contact us page? Is there anything to be gained by doing so? Again should I 301 the index.html to the new homepage? Been reading about this and the issues relating to loops etc but cannot find a definite answer regards the need? Last scenario - lets say my testimonials.html page has some link juice would it be beneficial to 301 that to 1 of my new service pages to give that a kick start as opposed to making a less important page like another testimonials page more powerful? Hope this makes sense, I am a beginner just thinking out loud. Thanks
Local Website Optimization | | sfrediktru80 -
I have 5 sites each targeting a different service my company offers, should I consolidate to one site or merge to one?
I run a photo booth company and have a site for each service I offer. Are smaller sites that are SEO for each service stronger than just having pages for each service on one mother site?thanks,
Local Website Optimization | | hashtagltd0 -
Onsite Optimization for 2 Locations on One Site
Hello, We have multiple client who have 2 office locations n the same state in varying counties and would like to have their site rank for two counties. Is this plausible ? For instance they would like their header tags to read "Lawyer in Middlesex & Monmouth County NJ" Rather than "Middlesex County NJ Lawyer" Would this be an effective strategy or be seen as stuffing by Google?
Local Website Optimization | | Armen-SEO0 -
Question about landing pages
I currently have a service based website with landing pages for surrounding towns. For example the keywords targeting and url for the town are "service+town+state". I recently noticed that I am not showing up at all for "service+zip" even though I have the zips included in all the landing pages. I was told if I made more landing pages dedicated to zip I would risk killing the rank on other landing pages. Would it be advisable to make another totally different website that focuses on just the "service+zip" landing pages. The name of the page would be the same the company obviously but the phone numbers and content would be different along with domain url. Any advice or suggestions are welcome. Thanks.
Local Website Optimization | | Spartan221 -
How to target an established .co.uk site/blog to audiences in other English speaking countries - UAE, Singapore for example?
Excuse for the novice questions, but looking for help! 🙂 I have an established .co.uk website/blog for which I have established a good solid following in the UK over a good number of years. That said I have recently relocated to Dubai and so I am looking to target my English blog content to English speakers here and Singapore? While the language setting of my site is "en" is there anyway that I can change this to "en-ae" and "en-sg" for example to build a following in these markets? Or is my .co.uk TLD an issue that is going to hold me back from building following in these locations? I ask as I have just read the hreflang announcement from Google, but noticed in my Webmaster Tools that I get the following message: "Your site has no hreflang tags". Thanks in advance!
Local Website Optimization | | twofourseven0