Sidebar on OSE causing problems
-
For the last few days a sidebar has been showing up on OSE and as a result I cannot see the social information on URLs, can someone fix this?
-
Hi David!
We actually updated the UI for OSE so all of our research tools can be found under one section. You should see social metrics after searching a URL/page which looks like this: http://www.screencast.com/t/Q3wmTzOF7wM
If you are seeing something different, definitely send us a screenshot and your account information to help@moz.com
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Are Unlinked Mentions Coming Back in the New OSE?
Hi Mozzers, Just a quickie, with the unlinked mentions being retired, I was wondering if Moz have any plans to bring this feature back through the new link explorer? Many thanks! 🙂
Link Explorer | | Corbec8881 -
OSE Says no Contact Information
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
Link Explorer | | OliverNeely0 -
Thousands of Missing Links in OSE Report
Hi there, Moz reports 70k+ external links pointing to my site but when I use the Open Site Explorer to export all links, I only see 9,000+ I have tried combining different combinations of fields ('this root domain', 'this subdomain', 'all links' etc) but can never see more than 9,000 links. My website does redirect to www. and have a couple of subdomains, the report for non www. only shows around 120 external links. We also use Ahrefs and the crawl reports here display 40k+ links (on the dashboard and when exported) which makes me believe the problem is not with my website but rather OSE. Any help is much appreciated, Thanks, Jason
Link Explorer | | Xtend-Life0 -
Can anyone explain the cause of having root domain metrics much smaller than subdomain metrics?
Hi!! I'm comparing OSE metrics for a site named like www.mydomain.com and have the following results: Subdomain MozTrust 5.65 (that is www.mydomain.com subdomain) Root domain MozTrust 0.82 (that is mydomain.com domain) On the other hand one of my competitor have: Subdomain MozTrust 3.68 (that is www.otherdomain.com subdomain) Root domain MozTrust 3.67 (that is otherdomain.com domain) Both websites' root domains point to the www subdomain. So how come in my domain theres is such a huge difference between these metrics and on the competitor's site both values are very similar? I'd greatly appreciate any comment on this. Cheers, David
Link Explorer | | dballari0 -
Discrepancy between OSE internal links and Webmaster Tools
Hi, We have been attempting to increase our rankings for our key term for a number of months now, and we are seeing an unusual discrepancy between OSE and Webmaster Tools that we believe may be causing us harm. OSE shows our homepage, www.unionroom.com, as having only 27 internal links (only three of these aren't 301's too), whereas Webmaster Tools is showing just over 1,500 internal links to the homepage. The three pages that OSE are displaying as linking back to the homepage are the homepage, our blog and our accessibility page. These pages are all ran off the same template and have the same header and footer (with three home links spread across header and footer). You can see our confusion! Is this a case of OSE's stats being incorrect (the website has been live for ~6 months) or is there an issue with our in-linking structure that we are missing? Thanks!
Link Explorer | | unionroom0 -
Does OSE crawl our site often? Or do we have an other problem? (internal links)
I am wondering if i can find out when OpenSiteExplorer crawled our entire website for the last time.
Link Explorer | | wilcoXXL
A few months ago we added some internal textlinks to all of our productpages. Those are links to the brandpage of that particular product. Some of our brands do have up to 1500 products, so there should be at least 1500 internal links pointing to that brandpage. But OSE still gives me a wrong count. It says there is only 1 internal link pointing to that brandpage.
Is it because OSE never crawled our site again? Or am i missing something here?(maybe too many internal links to one specific brandpage is not okay?) I'll hope you guys can help me out with this one.0 -
Getting this on OSE - wp-content/cache/page_enhanced/
Hi there, In using OSE, it switches to www.mysite.com/wp-content/cache/page_enhanced/www.mysite.com/_index Is there something I need to do in my .htaccess or some other file to fix this? thanks chris
Link Explorer | | jcbradley110