I have been unable to use the export button on any of the Moz pages.
-
Every time I click the export button on the upper right portion of the page, it says "preparing to export", but either nothing is exported or a blank document is downloaded. I was specifically working with the Fresh Web Explorer but have noticed this on all pages. Is anyone getting this export function to work?
-
Hey there,
I took a look at your account and was able to export several different reports without issue.
If you're still having trouble can you email in to help@moz.com with more information so we can investigate further.
Thanks!
Joel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Grader states "includes Canonical Tag" but it's not in the page source at all
I've ran it multiple times and changed other things it picked up on so not sure where it's getting the canonical tag is included even though it isn't?
Moz Bar | | Wana-Ryd0 -
Strange insight "tracked keywords" from Moz
Hi there, I was wondering if somebody is seeying the same problem. Since a couple of days i got a new keyword insights in my mail and i've seen some strange things for two accounts. The branded keywords are dropped lower then position 51. The thing is that i got an insight, i checked it in my private mode and the branded keywords are still there. Other keywords are still ranking, and there is no effect on my traffic. There is no connection between the sites. One has a couple of links and the other a lot. One has a very good page with nice optimalisation and the other has no text. So it couldn't be over-optimalisation and incoming links...
Moz Bar | | NielsVos
Does anybody have the same problem? Greetings,
Niels0 -
I can't seem to get Moz Crawl to run? Re-bootyourbody.com. Told its a subdomain...What do I do?
I can't seem to get Moz Crawl to run? Re-bootyourbody.com. Told its a subdomain...What do I do?
Moz Bar | | Joseph.Lusso0 -
How does a non-traditional TLD impact Moz's crawl test?
I have a client who moved from a .com to .academy domain 6 months ago, and their current crawl tests are coming back with a universal page authority of 1, along with 0 indexed backlinks. The previous version of the site had an average page authority of 35-40, the site architecture and content are nearly identical, and there are no other errors or red flags in the crawl report that would hold back their organic rankings. In fact, looking at the site's analytics account, I can see dozens of sites that provide current and properly functioning backlinks, non of which are listed on the crawl test. So the question is - is Moz currently unable to properly crawl a .academy (or any other non-traditional TLD) site, or is there some deeper issue with the site's SEO that I'm not seeing? Thanks!
Moz Bar | | ThinkAOR1 -
Re On-Page Grader
One of the pages I'm trying to optimise is achieving an 'A' grade, however all the ticks are black not green as I've seen on other page grade. Why is this? Help much appreciated. Thanks
Moz Bar | | seoman100 -
How to use Fresh WebExplorer
I want to search some links by using fresh web explorer but when i implement a keyword or keyterm i desire then it shows a lots of link but most of it are not relevant for me.What should i do ? It will be very great i any body suggest me how can i get rid of this problem or any other tools which can help me .
Moz Bar | | Showhow20 -
Moz bar issues? Does anyone else have them?
At times it's unbelievably slow and other times it doesn't show any link data. It's not just on my computer, it's on other office computers too. I'm using Google Chrome and have tried removing the mozbar and reinstalling from the chrome bar.
Moz Bar | | iresources2 -
I already have a campaign registered in moz, but it does not appear when I open Moz Analytics, as I proceed?
I received an email suggesting you upgrade to Moz Analytics, however to do the procedure my existing campaign stopped appearing and I can not access it, how should I proceed?I need back to Pro?
Moz Bar | | IBacana0