I can't export reports in pdf

[jjtech]

Hi,I try to export pdf report for my client but this function doesn't work. I tried in different browsers and on different machines - still doesn't work.

What am I doing wrong?

Thanks in advance,JJ

[APH]

Hi Abe Schmidt,

I am getting same issue and i have tried FF and Chrome but no luck.

do you know what i have to do to export report in PDF.

Thanks

Tahir

[jjtech]

Thank you very much Abe - it was me being stupid rather than something wrong with Moz:)

[Abe_Schmidt]

Hello Jan,

it looks like it takes about 9-10 seconds from firefox to download that particular report (which is a pretty long time because it is a large report).

You just need to click Download after the Export wheel stops spinning. This may be a browser related issue if this is taking longer for you- have you tried from another browser?

[jjtech]

@Gareth,

Thanks for a tip

[GarethParkin]

Hi there - I find it takes ages to export the reports to pdf, however I found a free tool for Firefox which basically writes any webpage to pdf and it is great and very fast.

https://addons.mozilla.org/en-US/firefox/addon/print-pages-to-pdf/

hope this provides you with an alternative option

kind regards - Gareth

[Abe_Schmidt]

Hello JJ, this does not seem to be a common issue and I should be able to take a look at this for you with the proper details. Please email help@Moz.com , ask for Abe and I will get right on this for you. Just provide the email used for logging in, a link to this thread, the name of the campaign and the web address of the page where the report you are trying to get is located. Thank you thank you! I look forward to helping you fix this