Completely lost Google Local rankings for main keywords
-
Hi there,
Our website, petmedicalcenter.com, used to rank very well in Google in the local section - usually within the top 3 spots for 8 or so keywords. Then last fall our rankings started to diminish. We would rank really well for a few days and then would be no where to be found in the local section - this cycle kept going for a few months. Now, within the last few weeks our website is nowhere to be found in local for our usual keywords.
After a few years of success with SEO, I know the landscape is really starting to change. My problem is that I don't even know where to start to try and get us back on to the top spots. I know this question is rather broad, but I am really at a loss here. Any help is greatly appreciated!!
http://www.petmedicalcenter.com
Main Keywords: veterinarian las vegas, vets in las vegas, veterinarians las vegas, las vegas veterinarians, vet las vegas
Thank you for your help!
Brant
-
Brant - You are welcome. Check this out:
http://searchengineland.com/google-scraper-tool-185532
Seems like that may be totally relevant for you right at this moment!
-
Hi Miriam!
Your list is awesome and am starting to comb through it now. Thank you for taking the time to answer my question!
Brant
-
Yep - that could certainly be hurting. Duplicate content of this type can definitely harm Google's ability to trust your data. I think you've uncovered a big piece of the puzzle. Hopefully, you can also take a look at the list of other issues mentioned in my reply.
-
To add, yes maybe if you put Las Vegas, NV as there is also a Las Vegas New Mexico might help
-
Thanks again for taking a quick look! I found that there is a website - justinchina.co.uk - that has copied our entire website - images, content, template, everything. All the links on the site point to our real site - so I am not sure the purpose of it. Do you think that this could be hurting our rankings on Google?
-
Might be a little spammy in your title tag with "Las Vegas"
-
Hi BCB1121,
Troubleshooting local ranking failures and fluctuations typically requires several hours of work. As I can't offer to do this within the space of the forum, I'd like to share a simple list with you of things I initially check for:
1. Violations on the Google+ Local page
2. Duplicate Google+ Local listings, including old listings, main listings, partner listings, etc.
3. NAP consistency issues across the Internet
4. Thin or duplicate content on the website
5. Known bugs or penalties reported in the Google And Your Business Forum that date from around the time you saw rankings change
6. An inequality of reviews (competitors have more than you)
7. Location of business in respect to the local business cluster (are you near the cluster or far from it)
8. Resolution of the Google MAP changing from search to search so that some businesses are showing when the resolution is broader and some are falling out when it narrows (learned this one from Linda Buquet!)
9. Are you standing still while competitors are moving aggressively forward with their marketing?
10. Sheer citation count of your business vs. competitors.
These are good places to begin your research. Hope this helps!
-
Hi Ruben,
I only looked over a half dozen pages quickly and couldn't see anything that stuck out, such as empty pages, thin content, spammy use of keywords, etc.
The pages appeared to be a decent length and didn't seem to be trying too hard.
That said, I would need to do a complete scan of the site to check for other issues that you can't just see with the eye, such as duplication and canonicalization, spelling, plagiarism (I'm sure there is none).
-Andy
-
Andy,
Quick follow-up: When you wrote "just a cursory glance at your site would suggest this" what jumped out at you? (I'd like to have better 'first glance' skills, but I really don't even know what to look for until I run the site through OSE or something like that). Is there some specific icon/layout/spacing, etc that made you think "Penguin" that you would suggest people to look out for?
Best,
Ruben
-
Of course Brant - And the link profile is in a bit of a poor state I'm afraid. Lots of random directories and non-related site links.
Before I would even suggest looking at other possible on-page issues, I would get this link profile cleaned up. There is no doubt that some of these links will be hampering efforts.
-Andy
-
Hi Andy,
Thanks for your help! This has really been stressing me out so it is nice to have another pair of eyes looking at it. If you wouldn't mind taking a quick scan I would really appreciate it!
Brant
-
Hi Brant,
I see a lot of this and I am going to guess Penguin (bad link profile) over Panda. Just a cursory glance at your site would suggest this, although I reserve the right to change my mind if I was to spend any time looking at this
Happy to run a quick scan and give you a better idea if you wish?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How do you fix a Google My Business Location Issue if the road doesn't yet exist on Google Maps?
My core question is just: How do you fix a Google My Business Location Issue if the road doesn't yet exist on Google Maps? Do I have any other options other than to just wait on Google to catch up with reality? Here's the background: I work for a hospital. We just opened a clinic on a street that is real and has a U.S. Postal Address, but Google Maps doesn't recognize it, and redirects people to a house . This is our postal address: 8343 S 168th Ave Omaha NE 68136-1677 If a patient enters the following into google maps, 8343 S 168th Ave, the location the map autofills the wrong zip code, and sends them to a home that is on S 168th Ave. (where in theory a home would exist if it had that home number). The road does exist in that portion of town. If a patient enters 8343 S 168th Ave, Omaha NE 68136, google maps takes you to the correct location, but it automatically changes Ave to St. The verified Google My Business listing also lists it as Street, even though on the back end I've put in the word Avenue, and it shows up in the right place. If however someone just searches by name "Chalco Clinic" the right Google My Business comes up. This is the Google My Business page I'm referring to: https://www.google.com/maps/place/Nebraska+Medicine+-+Chalco/@41.1754796,-96.1787153,15z/data=!4m5!3m4!1s0x0:0xf77aefb4e27f865!8m2!3d41.1754796!4d-96.1787153 And even though it says it's on a Street, on the back end of the claimed listing I've used "Avenue". In case it matters, this is the landing page for the location: https://www.nebraskamed.com/chalco
Local Listings | | Patrick_at_Nebraska_Medicine0 -
How do I measure the results of my local spam crackdown?
I've recently been cracking down on some spammy listings. How do I measure the success? Can I only do so with a third party tool like Moz? Thanks!
Local Listings | | DigitalMarketingSEO1 -
Community Discussion: Did Your Google Listing Suddenly Disappear?
There is nothing quite so alarming as seeing your business suddenly vanish from the Google local packs/local finder. We got first wind of this when Moz community member CalicoKitty2000 posted that their fishing charter business in Florida had abruptly stopped showing after enjoying historical high local rankings for a very long time. Their company is Sea Leveler Sport Fishing Charters. Their organic rankings were still a-okay, and as I was digging around trying to rule out common problems like guideline violations, malware, penalties, I was lucky enough to come across a totally separate discussion of the same startling phenomenon at Linda Buquet's Local Search Forum. To observe this phenomenon for yourself, look up 'fishing charters cape canaveral'. In the local pack, click the 'more places' link to get to the local finder. Observe what is in the local finder view, including the fact that only one business is located at 505 Glen Cheek Dr. Then, zoom in on the map, and you will see CalicoKitty2000's company, Sea Leveler Sport Fishing Charters, magically reappear in the results. You will ALSO notice that something like 8 other businesses, in addition to Sea Leveler, located at 505 Glen Cheek Dr., are also suddenly present in the local finder at that zoomed-in view. What appears to be happening here is that Google has made a change in which they will only show a single business at a given address within the same category. This is a major, major change that poses a very obvious problem for businesses like legal firms and medical practitioners who share the same building and category. Coworking spaces hosting a variety of same-specialty tech startups also come to mind. Joy Hawkins (one of the smartest Local SEOs I know), posits this in addition to the shared building/shared category factors influencing this change: "I believe Google is A/B testing at the moment which explains the crazy fluctuation we're still seeing daily on trackers like Algoroo" Joy says she's planning to write an article about this soon, so be on the lookout for that if this has affected your business. In the meantime, I have two thoughts: This filter is so unfriendly to so many businesses, I would not be surprised to see it go away. However, it never hurts to create buzz/raise awareness. If you've been affected, you might want to post your example in Google's forum with a plea to Google to treat you more fairly. I would argue that it is NOT creating a good user experience for people seeking a doctor, a chiropractor or a fishing charter in a specific neighborhood to be shown only partial, single results. I know I'd rather know that there are 7-8 choices of fishing charters conveniently located in a building on a marina. After all, if one charter is all booked up for the day, I'd like to know that other companies are there to serve me, wouldn't you? I'd say this apparent filter makes results less relevant than more relevant. I find it particularly weird that our example business, Sea Leveler, is being filtered out given how far ahead of most competitors they are in terms of review count. Wouldn't you want to see the most-reviewed business first? Hopefully, this filter is just a test, but for the sake of damage control in the meantime, this might be a good time to invest in some Adwords to replace your missing rankings (hey, Google, I hope this isn't your diabolical idea behind the change, a-hem!). If you've been affected, please, study your SERPs and share with our community any clues you are seeing. We can all help one another survive Google's curve balls better when we share. I would love to hear of anything you are observing about this, and am particularly interested to know if you are seeing a rotation of businesses ranking at different times of day. For example, if Businesses A, B and C are all at 123 Main Street, is only business A ranking all the time at the non-zoomed level, or at some point in a given day, are B or C being given preferential treatment? Please, share your findings!
Local Listings | | MiriamEllis4 -
Local citations from business directories in other countries
Hi all, I normally work for clients in my home county (The Netherlands) and with local citation building I focus on Dutch websites or well know .com websites in the Netherlands. My rule of thumb kinda was, if it’s not known in the Netherlands it isn’t worth getting mentioned there. Since The Netherlands are pretty small and I think Google ain’t perfect I was wondering if it makes sense to list a Dutch business on any .com business listings that are internationally big, but aren’t well known in the Netherlands. Two reasons that got me thinking this direction: A big well known Dutch company offers a service such as Moz local and did integrate their service with several international business listing websites that I never heard off, since these business directories focus themselves on other parts of the world. Google ain’t perfect and I think they got more budget to identify trustworthy business directories with an international focus or a focus on America then with a focus on The Netherlands. So I’m wondering if it makes any sense to list a Dutch business on let’s say the top 20 international business directories (although these directories don’t have any brand recognition in The Netherlands).
Local Listings | | Bob_van_Biezen0 -
Google keeps updating/tweaking my Local business branch addresses ? to whats different in my citations and on page. how can I stop it?
Hi All, I have a number of branches as we have separate branch pages and separate google local listings for these. I have been trying to keep them in consistent for citation purposes but google keeps trying to tweak the address in the local listings. Sometimes for example , google is trying to remove the premises number from the Road e.g 78 Doncaster Road is the actual branch address but google local business wants it as Doncaster Road, I also see Google is wanting to sometimes remove the locality name etc?.. Also If the local listing has a county ( in America - you would have State) , google is sometimes wanting to remove this add United Kingdom in Country instead ?. Is this a problem and how to deal with it as I think this is obviously impacting my local rankings?. If i approve all these changes then do I need update all my citations and page addresses all the time ? Or can I just leave the suggested "Update" or overwrite googles suggestion with what I had originally. Does anyone else have this problem ? thanks pete
Local Listings | | PeteC120 -
Are Category Names Allowed for Local Results?
I was under the impression naming your business something like "Miami Plumber Joe Smith" was a violation of google's guidelines...but I see these pop up all the time. Unlike backlinks from thin content sites or whatever, this seems like a pretty easy fix for google to change if they wanted to. Am I missing something or has google just not dropped the hammer yet? Ruben P.S. All those businesses I've seen, have no reviews and poor citation scores. i can only assume, they rank in the maps because of the keyword in the name.
Local Listings | | KempRugeLawGroup0 -
Google Places - Should my category choice be manual keywords or selected from default list
Hi All, I have a carpet cleaner hire business and am new to google places. I have been doing my listing for it but can't seem to work out whether I should choose one of the default choices in the categories and leave it as that (in my case it would be "carpet cleaning services" or should I manually type some keywords as well as this ? So for instance, I choose the default - carpet cleaning services but also manually type in "carpet cleaner hire" , floor scrubber hire etc etc as other categories Any advice or if someone could point me in the right direction would be greatly appreciated. thanks Pete
Local Listings | | PeteC121 -
Does anybody have any data on what percentage of people actually click on a Google Places / Google+ listing VS call the business direct from the SERPs?
I've had a few SMB clients who have experienced drops in website traffic once their Google Places listing has gone live. It's hard for the average SMB to understand that this may not be a bad thing because they actually may be received more leads direct from the local SERPs. So while I can try to explain this to my clients, it'd be nice to have some broad data on how searchers interact with Google local listings. I'd love to learn what percentage of people call direct from the SERPs instead of clicking through to the business' website link. Obviously, the percentages would vary across different verticals, different devices & depending on whether the search query was branded or non-branded. I'm after some rough average data, so if anyone could point me in the right direction, that'd be great! 🙂
Local Listings | | Dave_Eddy0