'People Also Searched for' appears on some but not all local businesses, why? (Google Local Knowledge Panel)
-
I have a client who does not want the 'People Also Searched for' section on the Google Local Knowledge Panel to appear. I informed her that this is a standard part of the search presentation and that we cannot change. She then pointed out that the 'People also searched for' does not appear on her competitors' Google Local Knowledge Panels. (See the attachment for comparison)
This raises a couple of questions:
-
Why are the local businesses different?
-
Can I change the content of her panel?
I would appreciate any feedback.
-
-
Hi George,
You are 100% right that the client cannot cause this feature not to appear, nor can they influence what appears in it. As to why the 'people also searched for' is appearing on your client's results, and not on their competitor's, that a good question for which I know no answer. For some reason, Google feels it's important to show the 'people' feature on one result and not the other. Could be that it will appear tomorrow or in six months on the competitor's search, too. The feature is still pretty new and may not have been rolled out for everything it eventually will be.
I know business owners hate this. Google has had a history of showing the competition for local results in a variety of ways over the years. One just has to live with this and work hard on all of the things that can be controlled.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Fighting spam on Google Maps
"Suggest an edit" on Google Maps works occasionally and so does Google's Redressal Form. Sending a DM to @GoogleMyBiz on Twitter does too. But it seems like the vast majority of spammy businesses that I report, go unnoticed by Google. I'd really appreciate hearing from some other SEOs on how they remove crap from the map, with better results. Thanks.
Local Listings | | Jason_Taylor0 -
Google My Business for Municipalities?
I'm working with the City of Lakewood, WA, on an image campaign that overlaps a bit with some SEO goals. If you Google "Lakewood, WA", in the knowledge panel to the right of the search results is an image of building on fire. I'm not sure where this image comes from or why it has been selected as the image to represent the City of Lakewood but its been there for a while. If this was a small business, I would simply claim their Google My Business page and feed some good images into it. Problem solved. But Google doesn't offer an option to "Claim this City". LOL. Can you create a GMB page for a municipality? Does anyone know the right thing to do here to make this picture go away and give the city more control over its own image?
Local Listings | | TheKatzMeow2 -
Changing the business name in citations and GMB
In Australia, some businesses are Pty Ltd (Proprietary Limited) hence, their business name ends with xxx Pty Ltd. How accurate do we have to be when building citations or updating citations that Pty Ltd is included in the business name? We've got clients who have left out Pty Ltd in their previously built citations and we're wondering if it's worth the time to actually update them to include Pty Ltd. Also, does changing a business name affect its rankings? This is more than just "Pty Ltd", it's changing from XYZ to ABC. We've previously had to change a client's address on their GMB and this had a negative effect on the client's rankings. Will changing the business name have an adverse effect? Thank you in advance for your advices!
Local Listings | | Gavo1 -
Local SEO Issue or Penguin? Or both?
Hey folks I have a fairly complicated SEO issue we have been looking at for a few years now. There are two parts to this problem so would be interested to get the input of the community here and any experienced in Penguin and Local SEO issues. I am going to have to change the names to protect the innocent a bit here as some of the issue relates to a competitor and a shared address. History My client originally worked for company A which we will call Events R us. He then set up on his own at a new address and lets call his company Fantastic Events. EventsRus never had a good website or SEO Fantastic Events set up a great website and really focused on adding tons of relevant content for all the myriad event options available and subsequently did really well. This is a few years back and they were also doing some article marketing on sites like ezinearticles.com to build links (1). As time went on they did get a bit carried away with these low quality links and were buying $5 spun content articles and other low quality links. They ranked really well for a few key terms. There was a suspected local SEO issue as fantastic events used the same office as their fathers business called fantastic finance and the citations / phone number issues etc all had to be cleared up (2). Fantastic Events and Events R Us remained friends and over time Fantastic Events moved to the same farm address as Events R Us so they could offer a wider range of services based on the farm (and ran by fantastic events) and to some extent run away from the address confusion with the same office and very similar name to the other fantastic finance business. Events R Us wanted some of the Fantastic Events success and built a new website and largely copied the website of Fantastic Events - at times even lifting entire pages of content but certainly mirroring the structure of the site. Fantastic Events tussled with them for a few years over this and over time they updated the content but the structure and services and address all pretty much mirrored what was offered on the Fantastic Events site. (3) Two companies - same address (it's a farm so whilst there are different barns I believe Google can only get as far as the farm gate so same address to all intents and purposes. Same services give or take. Events R Us was the older company overall by several years and was at the farm address many years longer than Fantastic Events (4). Fantastic Events starts running a blog and adding regular, useful event orientated content. The first true team building blog out there as far as we could tell and traffic tripled over a six month period. Penguin hits and Fantastic Events loses a lot of traction - this gets worse with Penguin 2.0. Both the homepage and the evening events page lose visibility and traction. The owner gives up on the blog to a large degree. Subsequent clean up happens and is rigorous - all bad links are pretty much removed and the remaining elements are disavowed. (90% of it is actually gone by now). Penguin 3.0 comes and no recovery at all. Nothing. If anything it gets worse and the once strong blog is now losing traction. Events R Us starts to do really well in search for exactly the same terms that Fantastic Events used to do well for. In particular one page ranks for exactly the same keywords and in exactly the same position (#1) as what was believed to be the primary traffic driver on the Fantastic Events site. It is almost like they exchanged positions and Events R Us went from nowhere to a strong footing with some national and local keywords and Fantastic Events fell from grace. A new website is built. All content is refreshed and bought up to date. Some light investment back in the blog. Some light link building is done around digital PR and infographics. Some initial movement in the right direction but overall this did not move the dial. Certain pages on the site that used to rank are nowhere - looks very much like a page level / keyword level penguin penalty. These same pages rank great, often first on the competitor site (an exchange of positions to some extent). Advice from myself and other esteemed consultants was to clean up, build some good links and wait for Penguin 4.0 to remove that eventuality. Also that the address issue could be causing some local SEO issue where Google believes the two businesses are one and has somehow merged the two with some local SEO filter or some such (same business with multiple websites at same address). Penguin 4.0 comes along and no improvements. Events R us sit pretty. Feeling is that the local issue must play a part here now that Penguin should be eliminated due to the extensive link clean up etc and there must now be some action to resolve this address / local issue. Issues low quality links - but cleaned up 100% now. same business name and address as fathers business initially older business copied the structure and content of newer business moved to same address as older more established business with very similar content older business now seems to have taken all the exact keywords and positions the newer business used to occupy Penguin 4.0 and no resolution. Local SEO issue seemingly remains Summary So we are left in a difficult position. The business does not want to move. But if there is some filtering or merging going on here then how can we get around this? The client is likely collateral damage to an algorithmic component designed to stop single businesses having multiple websites. I know there are reports of this happening but I have never seen such a thing for an innocent business like this but the nature of the address (two separate barns on a gated farm) and the history and similarities between the businesses makes this difficult. Things are somewhat desperate though - a move has to be made now. Even if that is a physical one. The client has considered a virtual address to take that variable out the picture but I have advised caution. I am even cautious about a change in physical address. Google has a long memory. If such a move was made at considerable expense would it help or would the other business retain Is the best option a new start? New brand, address, website, services etc - cut all ties with the historic Fantastic Events brand and by association the Events R Us brand. This is not a recommendation I can quickly or easily make so would be really interested to hear the feedback on anyone who has come across such a multi faceted and complex issue before. This is a tough one. We know what we are doing on the local front. We know what we are doing on the Penguin front. We know how to build links and authority. We are doing this work of the clock to help a long term friend / client get back to where they really deserve to be. The history is not spotty clean but the good work and effort far outway a short spell building dodgy links several years ago now. As an SEO consultant I don't want to advise for the company to rebrand and move offices at considerable expense but whilst I have a theoretical understanding of the issue how can we prove it and be sure this is the best possible advice? Thanks folks - hope this at least makes for interesting reading. This is something of an edge case. A good business likely caught up in a filter designed to stop abuse. Cheers
Local Listings | | Marcus_Miller
Marcus1 -
Pictures on Google Local not ours
Hi all- We recently had some pictures show up on our local profile that are not our store. When you click on them they have links to someone's blog as well. Can someone tell me how these got here and more importantly how to get rid of them. We've looked everywhere but can't find them to get rid of. Thanks for any help! Ken
Local Listings | | CandymanKen0 -
What to do with duplicate Listings for Business in Moz Local Tool?
Hi Everyone! Just another newbie Local SEO looking for a solution. I was searching my business listing in Moz Local and it returned two addresses.
Local Listings | | psuh528
Listing #1: 925 B Street #402 San Diego, CA 92101, 67623
Listing #2: 925 B St, #402, San Diego, CA, 92101 Do I need to remove the listing with two zip codes showing up? (I don't see any of my profiles showing up with two zip codes though.) Listing #2 is accurate yet the local moz tool tells me that my Google+ page is 69% complete. How is it possible that Listing #1 scored a 97% complete on Google+? Would you recommend putting the suite number in Address Line 1 or separated in Line 2? Does it even matter? Any advice would be much appreciated. Thanks!0 -
How do I get impressions with specific search queries on Google places?
My local Google+ page: https://plus.google.com/104228491449315888832/about?hl=en
Local Listings | | CommercePundit
Business name: Lily Ann Cabinets
Business location: 1630 Coining Drive, Toledo, Ohio, USA
Business telephone: (800) 551-1438
Business category: Cabinet Store
Website: http://www.lilyanncabinets.com I have claimed one business on Google places associated to Kitchen Cabinets. According to my opinion, We're no.1 kitchen cabinet seller in Toledo, Ohio location. And, I am quite excited to gather impressions with Kitchen Cabinets keywords when people search from Toledo, Ohio location. I have checked Google search result for Kitchen Cabinets keywords from Toledo, Ohio location. And, I am not able to see my website name in Google places search listing. You can find out attachment to know more about it. Can anyone guide me to get impressions with Kitchen Cabinets search query with Toledo, Ohio location? Kitchen-Cabinets-Google-Search.png?part=2&view=1&vt=ANaJVrFeEcjJlJHKq5yo0kuWtQJabJJDCi7YqGRINUizw8vf78eRwdqcP8byqWpWC02n28jEsXu7qU2SebzymrZ-NJB5Kam_qtZcC75iQIj_G6zr-Mzejyw0