Google+ Business Listings: Hours Displayed Incorrectly
-
Hi,
When I do a search for our brand + location name (basically making sure we at least appear for that) the hours displayed are incorrect except when I log into our account to edit the hours they are right.
Ex: Google SERP displays hours 8am - 11pm but within business listing account hours entered are 8pm - 10pm.
Has anyone come across this and why would it be? Is it a case of other citations showing the incorrect hours?
Thanks for your help
WMCA
-
Thanks for the insights and I'll investiage both options.
Cheers!
-
Yep Have to take that into consideration, Vadim!
-
Oooo... thats right! Great point Miriam
-
Hi WMCA,
In addition to Vadim's good suggestions, you'll need to consider the possibility that you may be dealing with a duplicate listing. If the hours of operation in your dashboard do not match the hours being shown on the live listing, it could be that Google is pulling those hours from a duplicate Google+ Local listing. To see how to discover duplicate listings, read this article:
-
Hi WMCA,
Google Places can get this data from other citations. However once you claim control of your Google listing it "should" take in your input. However Google still to this day has issues, especially if you recently moved from Google Local to Google+ Page.
What you should do if you do not see new business hours change within a day:
-
Login to your local dashboard
-
Click on the listing in question
-
Click the Report Problems with this Listing link
-
Fill out the form, and send it off to Google
Hope this helps!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Has anyone tried using AMP links in Google Business Listings?
We have a client with multiple locations, and Google Business listings for each location. We've also created AMP pages for each of those location landing pages, and they're ranking on page one of their main queries, just below the local pack. We're wondering if anyone has tried pointing a GMB website listing at an AMP page, or if there are considerations to keep in mind before testing it out. So far, we've discussed whether to use the AMP url (amp.domain.com) or the Google viewer url (google.com/amp/s/amp.domain.com), and potential concerns for desktop users.
Local Listings | | WompM0 -
Business Name Not Showing Up in Google's Maps
I have a client whose name in not currently showing up on Google maps. Their business location only shows once their name or related keywords are searched, but their business name does not show when you only look for it on the map regardless of how far zoomed in you are to the actual location. I am wondering if anyone else has experienced this, or knows of a way to fix this. I have already contacted Google multiple times, and they told me that “business’ names are just randomly pulled”. The client is an HVAC store front business with good rankings and a fully optimized Google profile, so these reasons did not answer the issue. Client’s GMB profile: https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=rothheating oak creeek&oq=rothheating oak creeek&rlz=1C1JPGB_enUS685US685&aqs=chrome..69i57j0.5919j0j4 DBZfF
Local Listings | | JohnWeb120 -
Google My Business marker/pin - Do I have control over moving it?
I am working with a country club. We opened the Google my business account and Moz Local. i think the developer/builder of the Country Club planned on the address being in different place than it is today. Do I have control over moving that marker on this massive property. Or, is this done at the city/county level? The marker isn't quite near the building or the true entrance to the country club.
Local Listings | | Joseph.Lusso0 -
Local SEO Tasks When Closing One Branch of Multilocation Business
I would appreciate the opinions of my fellow SEOs on this one. I haven’t seen any other threads on this exact subject and others that touch on it are somewhat older so I am hoping this also proves to be a good resource for others going forward. I have an existing client that I did local SEO for about a year ago. They are a propane service provider and they had multiple locations. So we did local SEO for the company primarily by updating NAPs and creating more individual content for each of the branches such as specific landing page for each branch on their website and individual listings in citations for each branch. Now they have sold one of the branches to a competitor and they need to remove all listings for it. I am trying to develop a comprehensive list of actions to take and I would appreciate any feedback on the best way to go about accomplishing this task. Here is what I have so far: Remove all mention of sold branch on client website, including specific landing page Delete any branch-specific social media accounts Some specific areas I have questions about are: What do I do with Google My Business listings for the sold branch? Do I try to delete/unregister/close them? Or should I just leave them be with an updated link to our website homepage? Should I even bother contacting the main NAP listing sites to remove the old listing or just leave it to fall off on its own? Thank you again for all your help!
Local Listings | | Ayres-SEO0 -
Not all business locations showing for a brand search
I've got a client with multiple business locations however when I type the company name into Google it's only displaying 2/3 of the branches in the local pack for that SERP. The client's picked up on this and would like the third location to appear in the local pack when people search for their company name. I have a suspicion that it's because the third location (the one that isn't displaying) has an address that's exactly the same as several other businesses that are located in offices directly above or to the side of them. My (very flakey) theory is that Google is perhaps uncertain about the exact location of this business given that there are several others with the same address but different business names, so the NAP consistency is being diluted and Google is simply leaving them out of the local pack due to the uncertainty over which business is in fact located at 2 West Street. So my question is, has anyone else had any issues of not all business locations showing in the local pack for a brand name query and if so how did you solve it?
Local Listings | | PeteW0 -
A customer made a duplicate google plus page, now what?
A customer of mine went to a business conference about a year ago and one of the speakers told them of the importance of having an optimized google plus page. Instead of talking to me about it, they went ahead and created a brand new page and began posting content and reviews to it. I've contacted google and they've told me they deleted the first page, but it still always shows up in the local search results even though the new page has much more content on it. Has anyone dealt with a similar situation that could help me? I have them ranking #2 organic, but barely showing up local...
Local Listings | | jag10251 -
What To Do With Two Business Having The Same Name?
Hi friends, We have a client who is in a peculiar predicament... essentially his business and his biggest competitor share the same name. Officially on their business licenses they are differentiated by the year they were each established, but in all their marketing, on their website, and in the community they are both known by the exact same name. When the company name is searched for, the competitor shows up #1 organically with the map pin as well as in the knowledge graph, and our site shows up number 2 without any any map pin or Google+ page site link or anything. We thought we could differentiate ourselves by changing his Google+ page name to his official business name (with the date) and building a bunch of really good citations with that official business name, but we still haven't made a dent for his branded keyword, and our Google+ page site links aren't even showing up. Has anyone run into a situation like this and any suggestions?
Local Listings | | localtrifecta_im0 -
SEO strategy local service area business
Hello, I run a service area business that rents and delivers moving boxes in the San Francisco Bay Area. Our service area spans 75 cities and many millions of people, and several major metropolitan areas, including San Francisco, San Jose and Oakland, but there are also numerous smaller cities that collectively represent a large number of monthly searches. I would like to rank well for the higher level search terms, like “moving boxes” and “moving supplies”, but also city-specific searches like “Moving Boxes San Francisco.” What’s unclear to me is the best strategy for organically ranking on the specific cities in our service area. As I see it, it seems there are several approaches. Is the best approach to either to: A.) Create clean “universal” web pages for pricing, products and landing pages and use blogs to build up content keywords for each of the cities B.) Create 10-15 city-specific web pages with the hope they'll each rank well (e.g. Moving San Jose, Moving in Cupertino) C.) Other? Thanks for your comments.
Local Listings | | bruteboxmoving0