Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Getting reviews to stick on Yelp & Google
-
Do you have any tricks to getting reviews to stick on yelp?
Whenever we ask out customers to review us on there their reviews end up getting "detected" as fakes.
I have tried it out myself, and the only way i've gotten them to stick is making several reviews of various different local businesses with average ratings and then dropping one in for the client with a better rating.
Perhaps this is a little on the blackhat/greyhat side of things. But if our customers are legitimatly trying to review us and it doesn't stick, i don't feel all that bad taking this route, the only real problem is time consumed.
What about google? has anyone had any luck gaining more reviews for their client on google?
-
I have an account on Yelp with 19 real reviews. The only one that displays is a one star bad review. All the rest of the 18 are five stars and they hide them as "filtered". This is a sham company. There has to be a solution to this.........
-
That's a tough one. As you probably know Google changes the rules constantly. It seems to me that whether or not reviews show up has mostly to do with whether or not Google has crawled the page where the review is and updated it's index to include the info. It usually takes a few weeks from when the review is posted.
As far as ability to choose, sure they could, but they don't. Google like to make algorithmic changes rather than individual moderation, which does make sense given the volume of data they are working with.
-
Hi Ben,
How about getting reviews that google takes from insiderpages.com or yahoo local, for example, and having them show up at all? Does google have the ability to choose which reviews it draws from these sites and to place on Google Places pages?
-
No stars, but they do improve your local seo rankings. A few of my clients have had personal visits from Google local reps who have been able to get reviews re-posted. With Yelp, the user usually has to write more than one review to avoid deletion.
-
Thanks! that was very helpful!
Have you had any luck getting reviews to stick with google and yelp though? I noticed that the only reviews that translate to actual stars on google are google user's reviews. Are you noticing stars apearing from homestars.com and canpages.ca?
Also, i have seen some n49.ca reviews stick btw.
-
These sites are getting reviews indexed by Google for canada local businessess
-
which site? google or yelp? and where? got an example?
-
Personally I haven't experienced this deleted reviews situations. I'm seeing plenty of fake reviews.
-
That seems to be an american only site. doesn't really solve my problem, as i am in canada.
Also, it seems that the only reviews that show stars next to the number of reviews are google reviews.
I'm open to hearing other peoples opinions on the matter.
-
There's really no way around it. Google/Yelp have decided that unless a user is active over a period of time and reviewing several different businesses, the person must be a fake. They can't tell the difference and commonly delete reviews. Many of my local business clients have had legitimate reviews deleted. I've been recommending insiderpages.com since it is easier to get the reviews to stick and they still get indexed by Google.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is my image Alt Text showing up under my URL and title on the Google results page?
I just realized this happened 😞 I optimized this page over a week ago. I changed out the old image on the page, along with the Alt Text. Now I see this when I do a search for it. No Beuno. Can some one please tell me how I get rid of the alt text in the result. many many thanks in advance. http://thumannagency.com/business-insurance/contractors-insurance Contractors Liability, Work Comp Insurance in Dallas, Texas ... <cite class="_Rm">thumannagency.com/business-insurance/contractors-insurance</cite>Your page is not mobile-friendly.Dallas, Texas Contractors Insurance. Contractors Insurance Quote. General Contractor working on a roof in Texas. Thumann Agency specializes in providing ...
Image & Video Optimization | | MissThumann0 -
How to Merge or Add YouTube account to Google Account
Hello Everyone. We have a YouTube account that has been around for many years. We also have a separate google account that we use for webmaster/analytics/adwords/mybusiness etc... We just noticed that our YouTube account is not linked to this same account that the rest of our business uses for all other Google services. Is there any way to add our existing YouTube account to our existing Google Account? We don't want to re-upload everything onto a new channel as we'd like to preserve the age of the videos plus the views and comments. Anyone know how to accomplish what I have in mind? Thanks in advance!
Image & Video Optimization | | Prime850 -
Google images not showing on SERP
Hi, I recently noticed that after a specific name search, Google images on the 'Web' SERP are no longer showing up. About a month ago, there were atleast 4-5 headshots of this particular person showing up whenever his name was searched. Now no images are showing, just the ten organic links and two links from adwords campaign we have going. The images are still optimized and some are even from editorial sites. Does anyone know what may have caused the images to disappear and what we can do to bring them back to the main SERP? (Not sure if it matters but we are in Canada) Thanks
Image & Video Optimization | | Lorne_Marr0 -
Google categories for local limousine service
I manage the Google places page for a SAB (local limousine company). The question is, should I add "taxi" and "airport shuttle service" as categories? I have listed only "limousine" and "car service' for now and I want to play it safe although those 2 are related to limo service. Sometimes people refer to limo service as "taxi service" or they are inquiring about prices for shuttle service to the airport and they end up booking the service quite often. Does Google look to our website to find these words in the content? Google Analytics show lots of people are finding us through those two keywords as well although you cannot find the word “taxi" on our website. The interesting thing is that when searching for "taxi + my zip code" the company shows up 4th on maps results and when searching for "shuttle service + my zip code”, the company shows up 2nd on local results and also 2nd in organic results. Is this enough to make me add these 2 categories? Second question is about the area served, does it make a difference (in rankings) if I choose “Distance from one location"over"List of areas served"? What happens is the red pin would be in a different location. If I choose "Distance from one location" the pin would be right in the center of the city (which I think it shouldn't matter anymore that much since the proximity to the centroid is not a ranking factor anymore). If “list of area” served is selected, (the city name will be chosen) then the pin would be about 5 miles West of the city center. Any thoughts will be appreciated. Thank you!
Image & Video Optimization | | echo10 -
Google maps displaying wrong image
Hi, I couldn't figure this out, how do i change image that shows up on the right side for maps results, do i change it in my Google places account ?(which i did and and its a first one) or in Google plus, i just cant get it? Thanks for help.
Image & Video Optimization | | Davidmez0 -
Google Places / Map Results CTR vs Top Organic Result
I have a client who is currently ranking close to the top of the Google Places results for a handful of important local keywords. They have a competitor who is pretty consistantly ranking in number #1 and #2 organic positions, above the Places results. Does anyone know the average click through rates for results similar to these? Do the #1 and #2 organic positions still outperform the lower placed Google Places (with side map) results when the search intent is very local? I just wonder if they are possibly in a better position as-is if people are more likely to use the map or places listings on the SERPs page, rather than click through to another site. Thanks 🙂
Image & Video Optimization | | David_ODonnell2 -
How to Fix Issue for Inactive Products in Google Merchant Center?
Today, I was checking my Google merchant center account. I come to know that, there are 145 inactive products are available from product feed. I have checked few products manually and found following error. "The URL specified in your data feed wasn't working correctly when we reviewed this item." You can view more by attached image. I have checked my URLs and it's working well. There is no issue in URL. So, How do I fix issue? 6327664099_0430ef187e_b.jpg
Image & Video Optimization | | CommercePundit1 -
Links from Google Books
Hi Interested in your views on this and any references to research on the subject Using Google Books recently I have discovered multiple citations of a web site I produced years ago in a whole load of publication. Really quite touching to find these 10 years afterwards I imagine that this must have a positive effect on search engine listings for this site. The site has really good listings still. Has any research or any announcement been made by Google about this. Pushing this a bit further ; An advertising hoarding has a web site address http:// ... would Google StreetView pick this up and could it be used as a signal too ? Neil PS No I don't sell adversing hoardings 😉
Image & Video Optimization | | NeilInFrance0
