OSE unavailable and Rank Tracker not refreshing
-
I tried to submit a help ticket, but the help tickets also are not working!
OSE for at least the last 12 hours has been returning Unavailable. Also, Rank Tracker never updates and just endlessly spins.
Can someone shed some light on the issue and when the solution will be implemented?
Thank you
-
No kidding, right? Thanks so much for your support, DJ123! I love your attitude, and am very happy to have you in the Moz community.
-
Thank you for the update, that is brutal.
For the engineers who will work a 18 hour shift, I salute you.
-
Hi DJ123,
Thanks for reaching out. Unfortunately, we are experiencing intermittent issues with our tools as a result of ongoing DDoS attacks. I am so, so sorry for the frustration and inconvenience this is causing you.
Rest assured, our engineers are working as hard as possible to resolve the attacks and resulting instability of our tools. For ongoing status updates on the situation, please visit Moz Health. For details on the DDoS attacks on Moz, please check out this article from the NYTimes: Tally of Cyber Extortion on Tech Companies Grows.
We are grateful for your patience, DJ123.
Kind Wishes,
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How long will it take for google to reindex 301 redirected url and refresh search results with new urls.
We have set up 301 redirects for some subdomains which we are planning to use, but then we changed our focus to main domain. Google has already crawled some of the subdomain pages. As it was duplicate content over subdomains and main domain, we have set up 301 redirects for all subdomains to redirect to the main domain. We have set up 301 redirects a month ago, but some of the search results still show old URLs. Do you need something extra for google search results to refresh with main domain and remove subdomain URLs from google searches? We need rankings to be passed new URLs.
Link Explorer | | swapnil120 -
Same domain, different DA? (OSE)
Bit of an odd one here, anyone seen this before: https://i.gyazo.com/aa083d07c58623e101fc84b8b569a0cc.png
Link Explorer | | ThomasHarvey0 -
Moz OSE not working
Open Site Explorer doesn't seem to be working for me. Any one else got the same?
Link Explorer | | seoman100 -
Is OSE having problems?
The healthpage says it is operational but I'm getting a ton of 'There was an error getting your data' messages. First I thought, it just happens to smaller pages, since testing it with moz.com worked. But even pages like nbc.com give me this error. I tried logging out an in again and even swithcing browsers - without success. Anyone else having problems like this right now? Cheers, Chris
Link Explorer | | chrwald0 -
Why does OSE redirect to another url when the url you're testing doesn't redirect in your browser?
Run an OSE report on www.schoolmatters.com/ca/san-diego/personal-injury-lawyer/. OSE redirects to brandingwithseo.com. Why? And if you go to brandingwithseo.com in your browser, it redirects to seocompany.org. Why is OSE redirecting? It appears the links that come up are a combination of links for the seo company and for schoolmatters.com.
Link Explorer | | katandmouse0 -
OSE so slow!!!!
OSE so slow, Majestic and Ahrefs are kicking Moz's ass. Any plans to make it faster and BIGGER?
Link Explorer | | sophia1230 -
Updating OSE data
Hello Moz, I was wondering if anyone knows how Moz goes about updating their OSE data? I've been doing some link building that past couple of weeks, and I notice that the number of "just discovered" links will update every time I gain a new link, however, the "Linking domains" number doesn't (or maybe, rarely) update. I've checked through the "Linking domains" list to see if the link is there, but none of the links I've just recently obtained have shown up under that metric. Does anyone have any insight on this or is anyone experiencing the same issue? Thanks for reading!
Link Explorer | | GalcoIndustrial1 -
OSE and HTTPS
It's been quite a few months since the last updates regarding HTTPS crawling of OpenSiteExplorer. https://seomoz.zendesk.com/entries/20770156-open-site-explorer-to-crawl-https http://moz.com/community/q/in-opensiteexplorer-why-is-https-not-an-option But, as the last update dates October 2013, is there any news in regards to the progress on this subjects? More and more sites are switching to full HTTPS and support for this has been asked and responded upon for over two years. Thanks for any updates.
Link Explorer | | EconostoNL0