OSE unavailable and Rank Tracker not refreshing
-
I tried to submit a help ticket, but the help tickets also are not working!
OSE for at least the last 12 hours has been returning Unavailable. Also, Rank Tracker never updates and just endlessly spins.
Can someone shed some light on the issue and when the solution will be implemented?
Thank you
-
No kidding, right? Thanks so much for your support, DJ123! I love your attitude, and am very happy to have you in the Moz community.
-
Thank you for the update, that is brutal.
For the engineers who will work a 18 hour shift, I salute you.
-
Hi DJ123,
Thanks for reaching out. Unfortunately, we are experiencing intermittent issues with our tools as a result of ongoing DDoS attacks. I am so, so sorry for the frustration and inconvenience this is causing you.
Rest assured, our engineers are working as hard as possible to resolve the attacks and resulting instability of our tools. For ongoing status updates on the situation, please visit Moz Health. For details on the DDoS attacks on Moz, please check out this article from the NYTimes: Tally of Cyber Extortion on Tech Companies Grows.
We are grateful for your patience, DJ123.
Kind Wishes,
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
OSE 'request CSV' for links blank
After doing the link check on a domain, got 40 or so links. Clicked Request CSV The file that is downloaded contains no links. The column headings are there but no content Did this twice and got same blank file. OSE is showing the 40 links
Link Explorer | | cbpayne0 -
Discrepancies between google search console and OSE
Hi google search console is showing root linking domains at 297 but OSE only shows 19 This was highlighted because OSE dropped from 50 to 19 since last scan Regards Paul
Link Explorer | | phes0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
Having problems with OSE
I am getting error messages from OSE - it just keeps saying 'loading data' and then after a while 'there was a problem getting your data'. Any ideas what wrong, I really need this for a meeting this afternoon in 1.5 hours. Thanks Andy
Link Explorer | | Andy-Halliday0 -
Get a List of Pages in a Site, Ranked by their PA?
Is there a way to get a list of the pages within one of my sites, and rank it by page authority?
Link Explorer | | JDigitalIdentity1 -
Facebook likes in OSE when there is no Facebook Like button on the web page
In OSE how are page specific facebook likes calculated when the page does not have a Facebook like/share button on it? I have seen many pages with multiple Facebook likes counted against it in OSE but cannot see how people could be liking the page.
Link Explorer | | TheHutGroup0 -
What is the difference between a "Just Discovered" link and an "Established" link in OSE?
What is the difference between a "Just Discovered" link and an "Established" link in OSE? How long does it generally take for a just discovered link to migrate in to the established link section? Are there other parameters that need to be met before a link can be referred to as established? Sorry for all the questions in one post, but I've had the same "just discovered" links in OSE for quite some time and have yet to see them migrate over to the "established" link section. I was hoping that when these links become established that it would help improve my site DA. Can anyone shed any light on this issue or have any other comments? Thanks MOZ!
Link Explorer | | GalcoIndustrial1 -
Unable to download OSE Backlink attachment. Showing error
Hi While downloading attachment of backlinks from open site explorer - facing error that something went wrong and reported to moz tech team can you resolve it pl
Link Explorer | | Modi0