Updating a Business name only in Moz Local.
-
My clients business changed their name. When I updated the CSV with the new business name in Moz Local it created a brand new business listing.
Is there a better way to update only the business name?
-
Hi Gyi,
Thanks for letting me know this. I'm really sorry for whatever may have caused this confusion. May I suggest that you please start a ticket at https://moz.com/help/contact so that you can share the complete details of your Moz Local account in private and have it investigated by our help team? That would be the best way to approach this, I believe.
-
The name on both the Facebook and Google+ page were updated prior to uploading my new business information.
-
Hi Gyi,
Thanks for your question. This is my understanding of our process of uploading changes to an existent listing:
When you want to change any of the NAP+W (name, address, phone, website) information for a listing, you will first need to update this information on either Google or Facebook. We use Google/Facebook to verify that listing information is correct.
When you are done updating your information on Google/Facebook, you can then go ahead and upload your updated CSV to us and we will recognize it as an update and not charge you as if it were a brand new listing.
It is important to note that you must modify your existing listing on Google/FB and not create a new one. Otherwise we will not be able to recognize it as an update.
Did you take these steps in this order, Gyi? Please, let me know!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Facebook Disconnect with Moz?
My Moz Local listing was connected fine with Facebook page and now the bar has dropped to the bottom. Nothing has changed in the FB information. What happen? Is this something I should be concerned with? Does this happen often?
Moz Local | | PSLab0 -
Why do my Canadian Business listings show directories from the UK on the Moz Local Check my business listing tool?
When I try to use the Moz local check my business listing tool, all the reference checks are UK based directories when my business is in Canada. Why does this happen? Is Canada supported?
Moz Local | | Pablostevens710 -
How to determine which keywords from a list trigger local 3 pack results, is there an automated way to do this?
Trying to discover which keywords from a larger list trigger the new 3 pack of local results. Would like to avoid checking this one keyword at a time.
Moz Local | | DeepRipples0 -
New Company with Google+ but not in directories. Does Moz add those even though they show no listing status?
I am submitting a new company. I created a Google+ account that's been verified. Once it's on Moz local, will it be added to these directories even though it's not showing up that the business exists?
Moz Local | | karagamber1 -
Submitted listings for Removal via MOZ local 7 months - still showing 'Request Submitted'
I manage multiple health care practices and have them submitted to MOZ Local. The main reason for this is to clean up and remove listings with inconsistent business names, addresses and phone numbers on aggregators such as InfoUSA and Localeze. I felt MOZ Local would be something that could save time and money for myself and clients so I wouldn't have to do the phone verification game for sites such as InfoUSA and localeze. In some cases I submitted for removal aggregator listings 7-8 months ago but they are still showing the same 'Request Submitted'. What is the standard time I can expect these requests to go through. I sort of feel duped believing that MOZ would remove duplicate/incorrect listings somewhat quickly. If anyone else has a similar experience or a timeframe of removal for sites MOZ works with that would be great.
Moz Local | | rosemontmedia1 -
On Moz Local, localeze says "this listing is already managed by someone else"
Hey Mozzers, For my Moz local listings, there is a yellow exclamation mark on localeze and it says "this listing is already managed by someone else". My company previously had a listing with localeze, but we closed it early this year. How can I remove localeze's control of our account? How can I make sure Localeze is feeding all the appropriate sites with the correct information? thanks, Evan Jerkunica
Moz Local | | iStorage_NSA0 -
Submitted to Moz Local - and percentage hasn't changed after 2-3 weeks
Hello Moz Support, I've submitted to Moz Local 2-3 weeks ago - Bayou Tactical in my account. And the percentage remains the same with certain websites saying 100% incomplete that should be covered with Moz Local. Please help and thanks! Cole
Moz Local | | ColeLusby0