Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Research & Trends
    3. Algorithm Updates
    4. Your search - site:domain.com - did not match any documents.

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Your search - site:domain.com - did not match any documents.

    Algorithm Updates
    4
    11
    16408
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ElevateCreativeAU
      ElevateCreativeAU last edited by

      I've recently started work on a new clients website and done some preliminary work with on-page optimisation, and there is still plenty of work to be done and issues to resolve. They are ranking ok on Bing, but they are not getting any ranking on Google at all (except paid) - I tried the site:domain.com search and comes up with no results... so this confirms that something is going on with the google search rank!

      Can anyone shed light on what can cause this or why this would happen?

      My next step is to look at their webmaster tools (haven't had access yet), but if anyone has any tips to resolve this or where to look, that would be great!

      Thanks!

      1 Reply Last reply Reply Quote 0
      • ElevateCreativeAU
        ElevateCreativeAU @FedeEinhorn last edited by

        Thanks again for your help! I will give those ideas a go.

        I hope to get to the bottom of it, if for nothing else than to learn more!

        Cheers.

        1 Reply Last reply Reply Quote 0
        • FedeEinhorn
          FedeEinhorn @ElevateCreativeAU last edited by

          Hey,

          It depends on the penalty, if any.

          If you have no manual actions under the Webmaster Tools, that's a hint. However, it could be an algorithmic penalty.

          If the penalty, again, if any, applies to the whole site, then changing the site's contents while making sure your entire site (backlinks too) is in compliance with Google's quality guidelines, then the penalty should be revoked.

          If the issue is actually only the fact that Google can't access the site, then check why, fix that ASAP and you should be ranking again in no time (check using the fetch as Googlebot to make sure that is/isn't it first).

          To sum up, you should run an extensive analysis on links, content, server responses errors and find the cause of the "penalty", then work on fixing it to start ranking. Once you do, you can continue with the other SEO/design tasks.

          As I said before, opening a thread in Google's Webmaster Help forums could be of much help.

          All the best!

          ElevateCreativeAU 1 Reply Last reply Reply Quote 0
          • ElevateCreativeAU
            ElevateCreativeAU last edited by

            Thanks again for all your helpful suggestions. Here's an update on this...

            Access to GWT and analytics and some more Moz tracking have revealed some server connectivity and crawl errors on the site. So I'm thinking the bots are having trouble accessing the site and hence are penalising... Bing is sill ok strangely!

            At this stage there is a hold on resolving this as we are also in the process of developing a new site for this client - so we plan to now just focus on getting this site live and hopefully all the crawl errors etc will be flushed out.

            One last question - is a google penalty linked to a domain or the site/files? So if we launch a new site on the same domain, but new server (host), and new files, do you think this will clear any penalties?

            Thanks again.

            FedeEinhorn 1 Reply Last reply Reply Quote 0
            • David-Kley
              David-Kley last edited by

              If all the pages are not indexed, then yes I would assume a penalty. One of the more common reseaons a site gets penalized is due to improper linking, either inbound or outbound in nature.

              If you do not yet have access to webmaster tools, there are still steps you can take. This is something you are going to have to do anyway, once you figure out what the penalty was for.

              First place to start: links.
              There are a wide variety of backlink tools out there. Here are a few you can try:
              http://raventools.com/marketing-tools/link-manager/
              http://moz.com/researchtools/ose
              https://ahrefs.com/

              Start looking for the spammy or paid links. How can you tell? Simple. If a link has a domain like rankmehighingoogle.com or something like that, chances are it's a bad or paid backlink. The example given is a silly domain name, but you will see some like that come up. If you are unsure of a links quality, manually visit the sites to see what they are all about. If the home page has a 0 or a ? for pagerank, chances are the linking site got hit with a penalty and you should disavow that linking domain.

              Another way to test is to search for the linking domain in Google. If you search for a web directory site or linking domain specifially by their name and they are nowhere to be found, Google most likely hammered them for some practice they were using.

              Since you dont have access to GWT yet, this would be a good way to see what is going on with this site. You stated that you just started doing the optimization for the client, so you most likely havent had time to research the domains history yet. Once you have access to GWT you will be taking a look at links anyway, so while you are waiting for access be proactive

              1 Reply Last reply Reply Quote 1
              • ElevateCreativeAU
                ElevateCreativeAU @Devanur-Rafi last edited by

                Thank you Devanur. I will look into this.

                1 Reply Last reply Reply Quote 0
                • Devanur-Rafi
                  Devanur-Rafi last edited by

                  Hi,

                  I 100% agree with FedeEinhorn.

                  roofrackworld.com.au seems penalized somewhere around November 2013 to December 2013.

                  Go here: http://www.barracuda-digital.co.uk/panguin-tool/

                  Give an offline access to the tool for your Google Analytics account. Select the date range from September 2013 till date. Look for any Google update related penalty.

                  Please post your observations here so that we can take it from there.

                  Best regards,

                  Devanur Rafi

                  ElevateCreativeAU 1 Reply Last reply Reply Quote 1
                  • ElevateCreativeAU
                    ElevateCreativeAU @FedeEinhorn last edited by

                    Glad someone else thinks it is weird!

                    Thank you for your help and suggestions... I will get access to webmaster tools and see what I can find.

                    1 Reply Last reply Reply Quote 1
                    • FedeEinhorn
                      FedeEinhorn @ElevateCreativeAU last edited by

                      Holy... this IS weird.

                      Checked the robots.txt and there's nothing blocking the indexing, robots meta tags are present with INDEX.

                      You clearly need urgent access to Webmaster tools, seems like a penalty for pure spam or something like that, as there's no 1 single page indexed, while there are other sites linking to it.

                      What I would do? Before doing any further onsite SEO, get that resolved. Go to Webmaster tools and check any manual action, message, etc. Try the fetch as googlebot. Then go to Google's Webmaster forums and ask, usually someone from Google jumps in.

                      ElevateCreativeAU 1 Reply Last reply Reply Quote 1
                      • ElevateCreativeAU
                        ElevateCreativeAU last edited by

                        I was looking for more general advice on this issue initially, to see if others had encountered this problem. But happy to share domain if it helps... with the disclaimer as I mentioned above, that there is clearly much more work to be done to get a good rank - but this issues seems to be bigger than on-site optimisation...

                        www.roofrackworld.com.au

                        Thanks

                        FedeEinhorn 1 Reply Last reply Reply Quote 0
                        • FedeEinhorn
                          FedeEinhorn last edited by

                          Care sharing the real domain?

                          1 Reply Last reply Reply Quote 0
                          • 1 / 1
                          • First post
                            Last post

                          Got a burning SEO question?

                          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                          Start my free trial


                          Browse Questions

                          Explore more categories

                          • Moz Tools

                            Chat with the community about the Moz tools.

                          • SEO Tactics

                            Discuss the SEO process with fellow marketers

                          • Community

                            Discuss industry events, jobs, and news!

                          • Digital Marketing

                            Chat about tactics outside of SEO

                          • Research & Trends

                            Dive into research and trends in the search industry.

                          • Support

                            Connect on product support and feature requests.

                          • See all categories

                          Related Questions

                          • Sam09schulz

                            Does changing text content on a site affects seo?

                            HI, i have changed some h1 and h2 , changed and added paragraphs,fixed plagiarism,grammar and added some pics with alt text, I have just done it today, I am ranking on second page QUESTION-1 is it gonna affect my 2 months SEO efforts? QUESTION -2 Do I have to submit sitemap to google again? QUESTION-3 does changing content on the site frequently hurts SEO?

                            Algorithm Updates | | Sam09schulz
                            0
                          • Aman_123

                            Having 2 domains with same name - Impact on SEO

                            Hi AllAs we still dwindle with the rankings not coming in line with the efforts.I have a question: We have 2 websites 1. http://www.example.com/ (which lost traffic and rank in Jan 2013). So we assumed that it was due to some penguin penalty. So we worked on disavow extra but nothing actually helped.Though there was no manual penalty mentioned in the GWT. Frustrated with this we thought of having another website 6 months back: 2. https://example.org/ - we did all the right things and by the book. But we are not seeing ranking here too. We did backlink analysis on all competitors and worked on only quality links they had. So all our links are highly highly relevant.  But still the ranks are not moving beyond third page...in fact they moved to 6-7 page in last 2-3 days. Please suggest .. 1. is it due to same name of domain (our brand name) causing the issue. If yes should we go for 302 or 301 redirect to save ourselves from any penalty that our last website may have got. We can not leave that name unattended as our cataloges etc have that website mentioned. i will expect a scientific reply here not gut feeling please. 2. Is it to do with .org domain extension that it should not be with commercial organizations like us Kindly reply at the earliest Regards Aman

                            Algorithm Updates | | Aman_123
                            0
                          • WSIDW

                            My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?

                            For a long time my website has appeared in both desktop and mobile search in Google. Yet recently it has stopped appearing in mobile yet still on desktop. Any ideas why this is happening and how to rectify it please? Many Thanks.

                            Algorithm Updates | | WSIDW
                            0
                          • Modi

                            How to Change Geo Target Location of Country Specific Domain

                            Hi - I have a country specific domain (www.updater.in), used it for writing blog articles Now when i go to site settings in Webmaster - the Geo target by default is coming for India, and no option of changing geographic target. Is there any way to let Search Engines know (despite .in domain) that site Geo Location is not country specific, but is meant for users from all across !!

                            Algorithm Updates | | Modi
                            0
                          • thealika

                            Will Parked Domain hurt My SEO as Duplicate Content?

                            Hello, I have one website (Migration Lawyers) and I have an extra 8 domains Parked so they are basically cloning the content of the site. so if the main site is:  migrationlawyers.co.za and I have an addon domain  migration-lawyers.com  is that good or bad? is there a proper way to redirect the sites, will redirecting (301) subdomains be more effective? Thanks for your Input 🙂 0i8VXqr.png

                            Algorithm Updates | | thealika
                            0
                          • Chaits

                            Non .Com or .Co Versus .ca or .fm sites - In terms of SEO value

                            We are launching a new site with a non traditional top level domain . We were looking at either .ca or .in as we are not able to get the traditional .com or .co or .net etc . I was wondering if this has any SEO effect ? Does Google/Bing treat this domain differently .Will it be penalized ? Note : My site is a US based site targeting US audience

                            Algorithm Updates | | Chaits
                            0
                          • frankfans117

                            Why google index ip address instead of the domain name?

                            I have a website ,now google index ip address of it instead of the domain name,I have used 301 redirected to the domain name,but how to change the index IP to its domain name? And why google index the IP address?

                            Algorithm Updates | | frankfans117
                            0
                          • sarenausa

                            What are the good strategies using satellite sites in SEO??

                            Hello to everybody, We'are thinking about launching a massive amount of satellite websites in order to promote our website. Is it really efficient in terms of link building? Or is the ROI really small due to the amount of time and money needed to create and manage these websites? Thanks a lot!!! Update: Thanks to all of you for all these interesting answers!

                            Algorithm Updates | | sarenausa
                            1

                          Get started with Moz Pro!

                          Unlock the power of advanced SEO tools and data-driven insights.

                          Start my free trial
                          Products
                          • Moz Pro
                          • Moz Local
                          • Moz API
                          • Moz Data
                          • STAT
                          • Product Updates
                          Moz Solutions
                          • SMB Solutions
                          • Agency Solutions
                          • Enterprise Solutions
                          Free SEO Tools
                          • Domain Authority Checker
                          • Link Explorer
                          • Keyword Explorer
                          • Competitive Research
                          • Brand Authority Checker
                          • Local Citation Checker
                          • MozBar Extension
                          • MozCast
                          Resources
                          • Blog
                          • SEO Learning Center
                          • Help Hub
                          • Beginner's Guide to SEO
                          • How-to Guides
                          • Moz Academy
                          • API Docs
                          About Moz
                          • About
                          • Team
                          • Careers
                          • Contact
                          Why Moz
                          • Case Studies
                          • Testimonials
                          Get Involved
                          • Become an Affiliate
                          • MozCon
                          • Webinars
                          • Practical Marketer Series
                          • MozPod
                          Connect with us

                          Contact the Help team

                          Join our newsletter
                          Moz logo
                          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                          • Accessibility
                          • Terms of Use
                          • Privacy

                          Looks like your connection to Moz was lost, please wait while we try to reconnect.