Is Moz local available for South Africa?
-
I joined Moz local and was charged for the product and service, but it seems as though the service is not available for South African locations.Can I be refunded as I have also been charged for Moz Pro?
-
Hi there,
I reviewed your account and can confirm you actually haven't been charged anything. Both our records and our payment processor's records only show a voided $1 authorization that is processed when you first set up an account to validate the card. As the authorization is pending and then voided, it generally drops off of a live billing statement after 2-3 business days.
If this is in regards to a different account than what you're writing in about, we'd need the email for it to research. I recommend sending in a ticket if you'd like more detailed information or for us to look into this further for you as we prefer not to discuss account details in the community for privacy and security purposes. Hope this helps clear things up and again, please reach out if you have any other questions. Thanks!
-
Infact I did get charged for both two amounts have come off my credit card!!!
-
Thanks for this answer pity- perhaps I will find a local version from another vendor...
-
Hi!
Moz Pro is actually completely separate from Moz Local. Reviewing your account it doesn't look like you've been charged for either as you haven't purchased a listing and the Pro account you set up is still in a trial. You're welcome to cancel the trial of Pro at any time if you decide it's not right for you. You just need to log in and click on the cancel link on the subscription page of your account. Thanks!
-
At this moment only available for US based companies.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz Local Not Showing My Domain as Listed in Google My Business
I have subscribed to MOZ Local and it is not showing my domain as listed in Google My Business even though when I Google my business it appears in Google on the right. Is MOZ Local experiencing a bug?
Moz Local | | Kingalan10 -
Should I use Moz Local?
I have put the time in to review all our business listings and updated it individually. Are there more advantages in using Moz Local besides the convenience? For those that use it, what else have you found to be beneficial? Would love to hear your thoughts. Thanks,
Moz Local | | Eric_S
Eric2 -
“keyword city” nationally vs “keyword” local in city
I'm tracking keyword “keyword city” nationally and “keyword” locally in city. Ranking for these show different position. Considering that we’re working with local businesses or businesses that service only one city and it’s surrounding areas, what would be the best way to set up campaign? Looking for suggestions. Thank you.
Moz Local | | kat.halushka0 -
How do I use Moz Local to delete citations for an incorrect business location?
For some reason when you search our business name in a specific English county (or town within that country) one of the results in the local pack is the home address and phone number for a private individual who is nothing to do with us. He is now being bombarded with calls from people who need our services, which is less than ideal for both parties. I have no idea how this happened, but by using the person's postcode and Moz Local I was able to find a list of citations which have his address and phone number listed with our business name, which I assume is causing Google to rank his house for our business in local search . I was wondering how can I use Moz Local to delete these citations so that Google stops providing this person's address when you search for our business. Thanks for your help
Moz Local | | AlastairBall850 -
Moz Local Duplicating Street Address
Hi, Whenever I done a lookup for a client we were hoping to get on Moz Local, the listing that appeared has a repeating street address. For Example: 123 Some Street, 123 Some Street, Some City, Some ZIP Code I have checked Google Plus / Google My Business and no such repetition is there, however, under the Incomplete section it's showing Google as the one that's incorrect, but when I click through to Google the address is correct - see attached images... I have gone through all the other listings and they are correct from what I can see through the Moz Report. Also, this is happening with more than one address that I have checked - see attached images. If anyone has any input on the matter it would be greatly appreciated. I have posted this before and got no definitive answer, it then hit page two and we all know what happens when it does that. 4FwVXZi.png OEF0JzZ.png CoiU0tt.png jrKdHYU.png 3Rnm6Jz.png mVtALyn.png
Moz Local | | WSIDW0 -
Submitted listings for Removal via MOZ local 7 months - still showing 'Request Submitted'
I manage multiple health care practices and have them submitted to MOZ Local. The main reason for this is to clean up and remove listings with inconsistent business names, addresses and phone numbers on aggregators such as InfoUSA and Localeze. I felt MOZ Local would be something that could save time and money for myself and clients so I wouldn't have to do the phone verification game for sites such as InfoUSA and localeze. In some cases I submitted for removal aggregator listings 7-8 months ago but they are still showing the same 'Request Submitted'. What is the standard time I can expect these requests to go through. I sort of feel duped believing that MOZ would remove duplicate/incorrect listings somewhat quickly. If anyone else has a similar experience or a timeframe of removal for sites MOZ works with that would be great.
Moz Local | | rosemontmedia1 -
More than one set of hours per day in Moz Local
Is it possible to specify more than one sets of hours in Moz Local? For example, one of my clients is open 9:00-11:00am and 2:00-6:30pm one day a week. Can we include this in the hours field? They also have different hours for some of their staff vs others. I know that part is too complicated! I hope we can at least do two sets of open/close hours for one day, though. Has anyone done this successfully?
Moz Local | | circaconsulting1 -
Moz Local Validation
I am trying to list my business under Moz Local. I have filled out all of the documentation and had no errors. However I am stuck on Validation. It says "We were unable to validate the following listings on either Google or Facebook Places." I have checked both my google and facebook pages they are up to date with the most current address. Any ideas where the problem may be?
Moz Local | | wianno1680