Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Using disavow tool for 404s
-
Hey Community,
Got a question about the disavow tool for you. My site is getting thousands of 404 errors from old blog/coupon/you name it sites linking to our old URL structure (which used underscores and ended in .jsp).
It seems like the webmasters of these sites aren't answering back or haven't updated their sites in ages so it's returning 404 errors. If I disavow these domains and/or links will it clear out these 404 errors in Google? I read the GWT help page on it, but it didn't seem to answer this question.
Feel free to ask any questions that may help you understand the issue more.
Thanks for your help,
-Reed -
Hey Doug, had another question for you. A big majority (90% of 18,000+ errors) of our 404 errors are coming from .jsp files from our old website.
Of course, it's not ideal to manually update or redirect these, but possibly write a script to automatically change them. Would it be beneficial to add this .jsp to our robots.txt file?
-
Thanks Doug, really helpful answer.
I am getting thousands of 404's but when I dive into them the majority of the 404 URLs can't be found in any of the "linked from" examples GWT gives me.
I think 301 redirects are the best option like you said and/or having a good 404 page.
Thanks,
-Reed -
The disavow tool isn't going to "fix" these 404s.
404's aren't always a bad thing. The warnings in GWT are just there to make you aware that there's potentially a problem with your site. It doesn't mean there IS a problem.
Is there content on your site that visitors clicking on these links should be arriving at? In which case you want to implement 301 redirects so that your visitors arrive on the most appropriate pate.
If there's nothing relevant on the site any more - a 404 error is perfectly acceptable.
Of course, you want to make sure that your 404 page gives the visitors the best chance/incentive to dig into the content on your site. Adding a nice obvious search box and/or links to most popular content may be a good idea. If you're getting lots of visitors from a particular site that you can maybe tailor your 404 message depending on the referrer.
The drawback here is that links pointing at 404 error pages won't pass link-equity. If there is value in the links, and you're happy that they're going to be seen a natural/authentic as far as google is concerned then you can always 301 redirect these.
Where you really should pay attention is where you have internal links on your site that are reporting 404s. These are under your control and you really don't want to give you visitors a poor experience with lots of broken links on your site.
-
I wouldn't recommend using the disavow tool for this. The disavow tool is used to clean up spammy links that were not gained naturally.
A better solution is to use 301 redirects and redirect the 404'd pages to the new pages that work on your website. That way users will land where they should if they click the links, and Google will still give you juice from those links.
Here's a place to get started on how t do that: https://support.google.com/webmasters/answer/93633?hl=en
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Move to new domain using Canonical Tag
At the moment, I am moving from olddomain.com (niche site) to the newdomain.com (multi-niche site). Due to some reasons, I do not want to use 301 right now and planning to use the canonical pointing to the new domain instead. Would Google rank the new site instead of the old site? From what I have learnt, the canonical tag lets Google know that which is the main source of the contents. Thank you very much!
Intermediate & Advanced SEO | | india-morocco0 -
Favourite tool for unlinked brand mentions?
Hey Guys, There seems to be multiple tools on the market for unlinked brand mentions for link building e.g. Ahrefs, Moz, etc. Which one is your favourite? Cheers.
Intermediate & Advanced SEO | | kayl870 -
Do 404s really 'lose' link juice?
It doesn't make sense to me that a 404 causes a loss in link juice, although that is what I've read. What if you have a page that is legitimate -- think of a merchant oriented page where you sell an item for a given merchant --, and then the merchant closes his doors. It makes little sense 5 years later to still have their merchant page so why would removing them from your site in any way hurt your site? I could redirect forever but that makes little sense. What makes sense to me is keeping the page for a while with an explanation and options for 'similar' products, and then eventually putting in a 404. I would think the eventual dropping out of the index actually REDUCES the overall link juice (ie less pages), so there is no harm in using a 404 in this way. It also is a way to avoid the site just getting bigger and bigger and having more and more 'bad' user experiences over time. Am I looking at it wrong? ps I've included this in 'link building' because it is related in a sense -- link 'paring'.
Intermediate & Advanced SEO | | friendoffood0 -
Using the same content on different TLD's
HI Everyone, We have clients for whom we are going to work with in different countries but sometimes with the same language. For example we might have a client in a competitive niche working in Germany, Austria and Switzerland (Swiss German) ie we're going to potentially rewrite our website three times in German, We're thinking of using Google's href lang tags and use pretty much the same content - is this a safe option, has anyone actually tries this successfully or otherwise? All answers appreciated. Cheers, Mel.
Intermediate & Advanced SEO | | dancape1 -
Disavow Tool - WWW or Not?
Hi All, Just a quick question ... A shady domain linking to my website is indexed in Google for both example.com and www.example.com. If I wan't to disavow the entire domain, do I need to submit both: domain:www.example.com domain:example.com or just: domain:example.com Cheers!
Intermediate & Advanced SEO | | Carlos-R0 -
What Wordpress Update Services Should You Be Using on Your Wordpress Blog?
I have been told that pingomatic.com is all that you need however yesterday I went to a conference and others were recommending to have a good list of pinging services to cover all your bases Here are 4 that have been recommended: pingomatic technorati blogsearch.google.com feedburner Any others that should be included on this list? My goal is not to spam these ping lists however want to make sure my content is getting indexed quickly
Intermediate & Advanced SEO | | webestate0 -
Meta Keywords: Should we use them or not?
I am working through our site and see that meta keywords are being used heavily and unnecessarily. Each of our info pages will have 2 or 3 keyword phrases built into them. Should we just duplicate the keyword phrases into the meta keyword field, should put in additional keywords beyond or not use it at all? Thoughts and opinions appreciated
Intermediate & Advanced SEO | | Towelsrus1 -
Should I Use City Name in URL?
Having a website designed for a car dealership and deciding what attributes to use in the URL. Should I include the city name in the URL? Or does that help for SEO purposes? Other ideas of what to research or try are appreciated too. Thanks 🙂
Intermediate & Advanced SEO | | kylesuss0