Page Authority dropped to 1 for subdirectory in my site

[aatethys]

Hey, one of my sites https://www.automationanywhere.com/testing has had all it's pages drop to a page authority of 1 in Moz and the campaign doesnt appear to be indexing any pages from this directory.  We launched a new site in this directory on the 12th and havent been getting any moz love since.  The pages are indexable and followable, and are being indexed by google and others.   The site on the root domain has been unaffected.

Please help me get my moz campaign back on track.

Thanks!

[DavidLee]

What you will want to do is search for the external linking sites to see if we have crawled them to find your pages. We do not have to crawl your site to find your backlinks, only the external linking sites.

For your campaign settings the correct URL needs to contain www. The current campaign is added as the root domain and since it re-directs to the sub-domain, our tool is only looking to track the root domain version. The campaign will need to be re-created to track www.automationanywhere.com/testing/ and not automationanywhere.com/testing/

[aatethys]

This is still an issue for us.  We fixed our redirects (or at least attempted), we've waited several months, and still pages other than the homepage for this domain have no page authority (on the moz toolbar) and are not showing as being crawled by the crawl diagnostic tool from within the moz dashboard.

Can you please provide further assistance?

[DavidLee]

Hello!

Your site has too many re-directs setup which will prevent our crawler from reaching more pages.

Your campaign is setup to crawl the sub-folder www.automationanywhere.com/Testing

which re-directs to http://www.automationanywhere.com/testing (301) which then re-directs to https://www.automationanywhere.com/testing/ (303)

You will need to update the re-direct to be a 301 and re-create the campaign to track www.automationanywhere.com/testing/ with the lowercase sub-folder name.

For OSE it may take a few index updates to catch up and the previous URL had low authority to begin with so to help get index you will need to continue to build strong backlinks on sites with high Mozrank. With our site ourselves having high DA it took about 3 months for our links to be moved over from seomoz.org to moz.com

[KeriMorgret]

I noticed the campaign is listed as /Testing/, which has a 301 to /testing/. I don't know if this would cause the problem you're seeing or not.

I'm assigning this question to our help desk, because it's out of my area of expertise. They'll be back to you within a day or two (Mondays take longer, since we are catching up from the weekend).

Keri

[aatethys]

I am having problems with both OSE and Crawl Diagnostics on https://automationanywhere.com/testing.  In our campaign for /testing CD says only 1 page was crawled.  In OSE/moz toolbar the page authority for all pages is 1.

https://automationanywhere.com/ the parent site is working fine.

[KeriMorgret]

The update was on July 23rd, so it may have been that we crawled your site earlier in the month (before the 12th) and the new pages weren't included at that point. You should start seeing more in OSE at the end of the month.

Are you only asking about OSE, or also about crawl diagnostics? Just making sure I'm answering the question correctly. Thanks!

[aatethys]

KeriMorgret,

Thanks for the reply but we launched the new site on July 12, wouldn't this have been before last month's update?

[KeriMorgret]

We update our metrics about once a month, so if the site on the subdomain was launched after our last index update in July, that would be why you're not seeing any data. Our next update is scheduled for August 28th.