Receiving incapsula error codes when trying to respond to questions
-
I have been receiving multiple error codes from incapsula when trying to edit answers or add an additional answer.
I want to save the code I have seen is 112 or 12 I will take a screenshot the next time I see it.
However, it has happened to me quite a few times and I have to refresh my browser every time I choose to post, edit basically do anything on the site.
Using both Safari, Chrome and Firefox have yielded the same results.
Tom
PS I have tried to replicate the results when posting this no luck.
-
Will do thanks Keri
-
Hi! If this happens again, please take a screenshot, and send a note to help@moz.com. Include in text in the email the incident number (it'll be 10-20 digits) too. From there, we'll be able to look up what is happening. Thanks!
-
Clearing browser cache from beginning of time on chrome has made a huge difference in the speed as well as the ability to simply click edit and actually edit.
Because I rarely use Firefox I did not anticipate having the same issue however this seems to be the fix to the problem.
Thank you,
Tom
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved 403 crawl error
Hi, Moz( Also reported by GSC)have reported 403 crawl error on some of my pages. The pages are actually working fine when loaded and no visible issue at all. My web developer told me that some times error issues are reported on a working pages and there is nothing to worry about.
Product Support | | ghrisa65
My question is, will the 403 error have bad consequences on my SEO/Page ranking etc. These are some of the pages that have been reported with 403 error but loading fine: https://www.medistaff24.co.uk/hourly-home-care-in-evesham/ https://www.medistaff24.co.uk/contact-us/0 -
Cancellation questions? Ask them here!
We handle cancellation concerns individually through our help team! Please reach out to them directly via email at help@moz.com! We also have a help article that walks through exactly how you can cancel or make changes to your accounts: https://moz.com/help/your-account/manage-subscriptions/cancel-moz-pro Thanks!
Product Support | | HayleyBowyer0 -
False 5xx Errors for ColdFusion website
For several years month after month MOZ crawl reports 5xx errors on many pages. Almost every time all the pages work fine as fa as i could see. Google webmaster tools does not notice any errors. Could anyone explain how to fix this situation? Should i get a refund from MOZ?
Product Support | | Elchanan0 -
Crawl errors are still shown after fixed
Fixed long ago "title too long" and some 404 errors, but still keep on showing on error statistics
Product Support | | sws10 -
Crawl Limit Question
I'm a little confused as to how the crawl limit works. Since there seems to be a 10K per week max, the crawl limit can't be per week, so what is the time period? Also, does that include crawling sites entered as competitors? Right now I'm at 14/25 sites and most of them are under 1,000 pages so I'm not sure how I hit that limit (other than a one-time spike of 28,000 in November).
Product Support | | David_Moceri0 -
Analytics Linking Error
Our team keeps getting this Analytics error, "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection," The issue is that we have linked appropriately several times now. Anyone else having this issue? Glitch?
Product Support | | jgrammer0 -
Question about Moz Point
Today I updated my profile and now it is 100% complete. But still my Moz Point is showing as 0(Zero). Please let me know when it'll get updated?
Product Support | | lakhyajyoti0