Benefits of a verified listing vs. unverified
-
Is there any additional benefit to claiming a business listing other than locking it from being edited? It would seem to me that as long as the business information is consistent and crawlable, the SEO value would be the same right?
-
Good to hear and happy to help!
-
Thanks for the detailed response Linda! Big fan of your search forum too by the way haha.
-
Okay I understand, thanks again Miriam!
-
"Is there any additional benefit to claiming a business listing other than locking it from being edited?"
Claiming does not lock it from being edited. Still can be by either Google or users.
As far as SEO and ranking - no benefit really. I see unclaimed listings in the A spot all the time.
Except for 2 important things.
-
Categories are one of the most important local ranking signals. If you don't claim, all you get is whatever standard category Google gives you, no additional ones.
-
As far as conversions, click-though and stick rate - claiming can make a HUGE difference. (Adding great images, a compelling description, hours, etc.)
Click-though and stick rate are both important ranking factors.
The data/image from the page shows up in the Knowledge panel, so a surfer comparing listings in Google search could be swayed more by a nice KP, especially if there are the additional elements added of having a G+ Post and image show up. That's just extra free ad space you aren't using if you don't claim and post to G+.
So all the above could help get either more calls or clicks and again click-through is now one of the strongest ranking factors. So I would assume click-through from SERPs to G+ would also count.
-
-
Hi GSO!
Nice of you to say about my articles. I'm grateful:)
Yep - the remarks of Darren/Calen/Greg are pretty much along the lines of what I am saying about unverified businesses ranking. While I'm not aware of any actual dedicated study that has been done of this, I think all of us have seen those unverified businesses ranking well, but to me it always seems kind of without rhyme or reason why they are. To be honest, I sometimes suspect that it may be owing to some sort of 'laziness', for lack of a better word, on Google's part and that those unverified businesses are in danger of being knocked down by new competitors who are more on the ball. So, while I wish there was a comparison study I can point to, I'm afraid I'm left with gut feelings like the smart guys you've quoted. I do believe it's important to claim your listing, for a variety of reasons, but I can point to instances in which my gut feeling doesn't prove out! Kind of weird, huh?
-
Thanks a lot for the response Miriam! I have seen the local ranking survey before and read through the commentary at the bottom and the experts seem to differ on the verification importance. For example Darren Shaw says- "I don't believe that owner verification of the Local Plus page is a ranking factor. I think it just gives the business owner the ability to improve the listing - primarily through categories. When you see a lot of owner verified listings ranking well, think of that as correlation, not causation." But Calen Donegan says "The difference between bulk and individual owner verification, in our findings, is negligible. The important aspect is that listings are verified regardless of the way this is accomplished."
Anything you've run across that promotes verification over not?
I really like this answer the best though- Greg Gifford "Claiming your Plus Local page isn't a ranking factor – I think it's more of a reflection that business owners who have claimed their page will have more info on the page (and more accurate info). The ranking boost is a result of the content, not the claiming."
Big fan of your articles by the way! Thanks again!
-
Hi GSO,
Good question! Local Search Rankings Factors 2013 cited having an 'Individually Owner-verified Local Plus Page' as the 8th most important ranking factor (see: http://moz.com/local-search-ranking-factors) so this is having the importance of this being real on pretty high authority
That being said, this question does come up from time to time because in less competitive verticals (and sometimes even in competitive ones!) one does see unverified Google+ Local pages ranking well. Who can really say why this is but Google, right, but basic rule of thumb in the Local SEO world is that you should claim all listings pertaining to your business.
-
The biggest reason is because an unverified business can be modified, or even closed down, by anyone online.
Be being verified you get to:
- Upload pictures
- Upload videos
- Make coupons
- See stats about your Google Places listing
- Post events or specials to your page
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local Pack Ads v. Organic Business Listings
Hey everyone, So I'm noticing lately that Google is showing ads via AdWords for my locations in the local pack. I am fine with that, but unfortunately it is now driving me a little bit insane wondering how much Google really cares about NAP, distance from centroid and or user, links to domain, completed business profile and so on. They will pull an ad into the top of the local pack for my location, yet, my actual organic business listing in some cases will not even show up until I hit the second page of business results. I get that it's Adwords, it's pay-to-play, but from most accounts, the differences in ranking for traditional listings results compared to business results on both desktop and mobile are pretty different. For example, by doing my traditional SEO best practices, I can rank high in traditional listing results even when my business does not show in the local listings. I have done this time and time again. I am able to accept that since we have 100 locations in the US and our lists were an absolute mess before I got here, that some of our NAP across multiple directories and listing sites are not exactly up to snuff which I have been working on. So I guess the thing is, if my location in Google's eyes is not good enough to be shown organically for the user even at the bottom of page of one of business results, why is it good enough to show an ad for my business location for that query as the absolute first result? Again, I know its Ad Words which basically allows you to cut in line like that special pass you can buy at a roller coaster park, but still. Isn't their goal to provide the best possible experience for their user? If they feel something is worth holding back my organic listing from the user, why is it fine with them to show the user that same location with the top possible local pack spot in an ad? I guess this is more of a rant than anything but I wanted to know if anyone else is dealing with this or anyone has any info they have found that could help shed light on this? It kind of just kicked everything I thought about trust, authority, links in order to rank in the local pack organically out the window. Thanks! -Ben
Local Listings | | Davey_Tree0 -
GMB listing not showing for local searches
Hi all, I've optimised an existing GMB listing that has been in place for over a year. The client is a yacht/boat broker and marine repair outfit based in Mallorca. When I search for terms that they 'should' be ranking for on Google and on a Maps search, they are nowhere to be found, yet their listing does show when you type in their company name. I've read lots of Local SEO guides and followed their advice but I'm not sure what I'm meant to do next?
Local Listings | | Bee1590 -
Multiple Business Listings at the same address - Negative or Positive?
Hi everyone Does anyone have any experience of working with multiple business listings at the same address? It's making me itch my head! I work for a travel agency and we have multiple websites for different holiday types/destinations. I want to add business listings for the businesses but I'm concerned that it could have negative effects from the businesses sharing the same address and sometimes the same phone number. Has anyone got any pointers on this, if will effect rankings or my SEO strategy. Thanks!
Local Listings | | Steve-Witt0 -
Can I request removal of a duplicate competitor Google Business listing?
I have a local competitor that is boggling me with his local pack rankings. For certain keyword phrases, he is ranking in multiple local 3 pack spots. The thing is, he only has one business location. So basically he has two different Google maps listings for the same business location ranking in the local pack. The NAP information is different for both listings except for the physical address. I can't understand for the life of me how this is actually helping him instead of hurting him.... My client has way more citations. A decent blog with solid content. An SEO optimized mobile website (compeititor website is not mobile ready). Etc..... Don't get me wrong, my client is doing really well and is ranking top 3 in his area for nearly 30 industry related keyword phrases. I guess that is part of the reason I'm so boggled. Can anyone provide any insight? Can I bring this up to Google and have them remove the duplicate listing somehow? I'm literally sitting #4 in the local pack for some valuable keywords, and the only reason I'm not #3 or higher is because the same physical business location is taking up two of the spots. Any help is appreciated. Thanks!
Local Listings | | GO2Tech0 -
Google Local Listing Ranking/Traffic Metrics in the Google Search Console?
A client of mine asked me if it was possible to see local listing data (ranking/traffic stats) in the Google Search Console for a URL. I figured the Google Search Console only shows organic metrics not 3-pack/local listing performance. However I could be mistaken. Does the Google Search Console report this?
Local Listings | | RosemaryB0 -
Multi-Location Listing Best Practices for Home Office, In-the-Field Positions, and Business Centers
Hi fellow Mozzers! Our marketing agency (based near SF) has partnered with 3 individuals in NYC, LA, and Seattle. I would like reflect our expansion on our site and local listings, but want to make sure we're on the up and up, since it's not a traditional brick-and-mortar expansion. Many people have used similar tactics in a black-hat way, so just want to make sure we don't get grouped in there. Is pursuing local listings in advisable in this case? In the Field/Home Offices - What is the best practice for listing a location in the field with home office - but no official B&M office? Business Centers - How does Google treat business centers where we have a part-time presence? (We legitimately use, can receive mail/phone calls, have an office share allocation, and host meetings in their boardroom.) Local Numbers and Addresses - Will a local phone number forwarding to our main HQ work? We'd prefer to filter all of our calls through our HQ since we have the infrastructure there. Other Considerations - Other than setting up our address and phone numbers on our site and major listings, is there anything else that should be top priority or concern? Thanks for your help here! Andrew
Local Listings | | Alaniz0 -
Which Local Listing to Delete?
A local business has two Google+ Local listings: an unverified unclaimed listing an unverified, but claimed listing Both are duplicates with correct address and phone numbers. Listing 1 ranks. Listing 2 doesn't rank. Should I: A) report listing 1 and verify listing 2, or B) claim and verify listing 1 and delete listing 2 With A there's a risk of killing a listing that's ranking well and not getting a replacement. With B there's a chance of going against Google guidelines, as I understand claiming duplicate listings is a no-no (?) Suggestions? Thanks!
Local Listings | | MatterSolutions0 -
Are citations the way to go even if there is no Google Places listing
If there are no Google Places / Local listing for a keyword search term, for example... "web design vancouver", do building citations still help in enabling websites to move up the organic rankings?
Local Listings | | Gavo0