OSE Advanced Reports - behaving inconsistently
-
Yesterday, there was an error message on the Advanced Reports tab in OSE:
"Oops! It looks like our system is temporarily down. Please check back soon."
That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375.
I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links?
Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets.
Thanks.
-
Hi there!
My name is Erin, and I'm on the Help Team here at Moz. Thanks for writing in to Q&A! I appologize that it took us so long to respond to your initial support email! We always aim to get back to folks as soon as we can, but we've been a little slammed lately. It looks like our amazing Mozzer Alliancer Annette followed up with you on Friday afternoon, and I'll be taking this request over from here. Our engineers are currently looking in to this. I'll follow up with you via email as soon as I have more information.
Cheers!
Erin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
BACKLINK REPORT
Hi there! I Bought MOZ PRO to monitor backlinks and all the stuff! But upon entering the link of my website the backlinks it shows is only 1 although I have created multiple for my website! The links are live but not showing in MOZ please help me with that! Here is the link: https://bestmattresses2021.com Screenshot is attached! seOrSuw
Link Explorer | | JamesCortez0 -
Is there any study or detailed report on How Moz & Google calculates domain authority ?
I want to know, Is there any detailed report or study done by someone on the Domain authority calculations between Google & Moz. Mainly, I would like to know 1. How Google calculates Domain Authority and How Moz does ? 2. Is there any correlation in majority of the cases or both differs vastly ?
Link Explorer | | sssnee20 -
Top Pages in OSE
Hey, I'm using OSE to determine top pages for some domains. This works great for some sites, but I'm finding with a few sites only the home page comes up in the 'top pages' list - is this because the home page is the only one with a PA above one? Cheers
Link Explorer | | wearehappymedia0 -
How do I fix 885 Duplicate Page Content Errors appearing in my Moz Report due to categories?
Hi There, I want to set up my Moz report to send directly to a client however there are currently 885 duplicate page content errors displaying on the report. These are mostly caused by an item listed in multiple 'categories' and each category is a new pages/URL. I guess my questions are: 1. Does Google see these as duplicate page content? Or does it understand the categories are there for navigation purposes. 2. How do I clear these off my Moz report so that the client doesn't panic that there are some major issues on the site Thanks for your advice.
Link Explorer | | skehoe0 -
Can't make sense of OSE and MOZ.
I checked this site on my OSE and it shows only 7 inbound links a DA of 14 and no social activity whatsoever yet when I check it on Majestic it shows ExternalBacklinks 71 ReferringDomains 20 Referring IPs 19 Referring Subnets 19 . And.. the page is #1 on google search for hypnotherapy michigan. How can it rate so poorly on MOZ, show so much more on majestic and rank so high on google? I thought MOZ data was supposed to be among the best and that top rated pages on google should also rate high on MOZ. here is the site http://hypnotherapy-detroit.com Additionally, when i look at the site, i notice that most of the backlinks are exchanged links and this site's link exchange page isn't even linked from the home page. Now I thought that kind of link exchange game was now discounted by Google. I don't get it. No social pages at all... low page rank... no new content.. so by MOZ standards there is no justification for this page to be anywhere near page one let alone at position #1. Can someone help me make sense of all this?
Link Explorer | | HypnoPro0 -
OSE unavailable and Rank Tracker not refreshing
I tried to submit a help ticket, but the help tickets also are not working! OSE for at least the last 12 hours has been returning Unavailable. Also, Rank Tracker never updates and just endlessly spins. Can someone shed some light on the issue and when the solution will be implemented? Thank you
Link Explorer | | DJ1231 -
Unable to download OSE advanced report
I started downloading an OSE advanced report yesterday. It has been over 20 hours and the message below is shown on my report list page. Processing Getting data from the LSAPI. 27,450 out of 100k results found It takes a very long time than usual so I would like to know if there is currently any technical issue on Moz part, or that I should change any setting and try downloading it from the start. Thank you very much.
Link Explorer | | iREP0 -
OSE Export very slow
Anyone else having issues with Open Site Explorer? Been trying to export a backlink report for a website for the past 2 hours (the grey bar has been going that long). The site only has 1937 backlinks!!
Link Explorer | | Grumpy_Carl0