OSE Advanced Reports - behaving inconsistently
-
Yesterday, there was an error message on the Advanced Reports tab in OSE:
"Oops! It looks like our system is temporarily down. Please check back soon."
That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375.
I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links?
Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets.
Thanks.
-
Hi there!
My name is Erin, and I'm on the Help Team here at Moz. Thanks for writing in to Q&A! I appologize that it took us so long to respond to your initial support email! We always aim to get back to folks as soon as we can, but we've been a little slammed lately. It looks like our amazing Mozzer Alliancer Annette followed up with you on Friday afternoon, and I'll be taking this request over from here. Our engineers are currently looking in to this. I'll follow up with you via email as soon as I have more information.
Cheers!
Erin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
BACKLINK REPORT
Hi there! I Bought MOZ PRO to monitor backlinks and all the stuff! But upon entering the link of my website the backlinks it shows is only 1 although I have created multiple for my website! The links are live but not showing in MOZ please help me with that! Here is the link: https://bestmattresses2021.com Screenshot is attached! seOrSuw
Link Explorer | | JamesCortez0 -
Non owned URL showing up in rank tracker report
Hello, In my weekly rank tracker report, I have a non owned URL showing up with GA UTM params in there. How is this possible and how is it possibly ranking under a different domain?
Link Explorer | | dlarusso.teguar1 -
OSE Says no Contact Information
For quite some time the Open Site Exporer has been labeling one of my sites has having "no contact info", the site has the phone number all over the website as well as the full business address in the footer. It's been like this for some time. Does the OSE make mistakes or am I missing something? The contact information is fully indexable, I ran a spider simulator and it was able to pick up the phone & address.
Link Explorer | | OliverNeely0 -
Top Pages Report References URLs from a Different Domain
I am running a Top Pages Report using Open Site Explorer and it's returning that the top pages for examplesiteA.org are examplesiteB.com. Important to note that examplesiteA.org was a dormant domain for a few years. We recently purchased it and are in the process of reviving it. Has anyone experienced this before? Would this suggest that canonical link elements were put in place prior to it going dormant and that the top pages for this site are now assumed to be on examplesiteB.com?
Link Explorer | | seoaustin0 -
OSE Getting Less Accurate
It seems that the more links I get the lower my DA is. My DA has been dropping for some time now as I gain more backlinks. It also does not seem to pick up anywhere close to the number of domains that is linking to my site. My url is hiddentriforce.com GWT says I have over 600 domains linking in. The majority of the links are from news or articles that we cover which other sites pick up and link to us as the source. We also have a ton of scholarship links from .edu and education sites from a giveaway that we do every year for students. Why does OSE seem to lower my DA the more I get off-page factors to the site?
Link Explorer | | Atomicx0 -
How long will it take for the changes we've made to reflect in Moz OSE spam score data?
I signed up for Moz to see the spam flags our site had triggered. As soon as I found out, we worked on it and have been trying to correct our mistakes but it's been more than a month and we've managed to neutralise zero flags. I would appreciate if someone can clarify how long the OSE data takes to refresh. Also, how do you combat the following three specific flags: Ratio of Followed to Nofollowed Subdomains Ratio of Followed to Nofollowed Domains Low Number of Pages Found Crawl only gets a valid response to a small number of pages. Thanks.
Link Explorer | | Oziti0 -
OSE Says I have 3,115 total links but I can only export 660 via advanced reports
Hi Everyone! My site (http://carwow.co.uk) has 3,115 total links according to OSE, I need to export them all but advanced reports export will only give me 660. Please advise! Thanks, James
Link Explorer | | JamesPursey0